Full Service Retail Florist specializing in Wedding and Events. We have been serving Louisville KY for over 70 years; we have a retail location so you may contact us or come visit us for a wedding consultation.
Business highlights
82 years of trusted experience
Services we offer
Wedding Florals, Fresh Flowers, Decorations, Rentals for Vases, White Chairs, Gold Chiavari Chairs Complete setup for your wedding or event.
Brides flowers and bridal party flowers were nice, although she left an entire box of flowers for grandmothers, readers and cantor without any comments. Did not show at the church early enough to complete the row ribbons. Was told to leave the church by church personell 10 minutes prior to wedding. Brought wrong lanterns and no candles. Reception flowers were minimal and very poor quality. Did not set up anything!!!!!! Left for extended family members to setup the entire venue Had I known of the florist lack of concern and care, I would have done all work myself. I don't believe there was $200.00 worth of flower stock used for the $3000.00 paid in advance. no one should ever use this florist for an important event!!!!!
Description of Work: Florist was to provide brides and bridal parties flowers and row ribbons for wedding and ALL flowers and table setups for reception
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Response from Belmar Flower Shop
I think that you got that correct in your description, We was paid to provide all the flowers and pew bows and flowers to be setup for the reception. Not everything else that you are accusing us of. I’ll try to take each point one at a time. Entire box of flowers was left. No all the flowers for the church was delivered on time and given to the 2 wedding coordinators, they left our hands and view after that, where the one box ended up and why it was late getting to you, we can’t answer that. We showed up at the church on the time schedule on the order we had plenty of time to place the 20 pew markers before the ceremony. Once we had half of them in place, a wedding coordinator appears and we are told to add the silk flowers in with the pew markers, yes, this brought it down to the wire, but we did our best for this unseen and unpaid add on. Wrong lanterns, well lanterns is what is in the order, and when we write down lanterns we usually bring lanterns, not bird cages, and to be clear, they did come with a 6” pillar candle in them. Reception flowers looked great, we delivered them and the many items you brought to us a half an hour early to the venue, per the request made to us morning of the wedding. We told you to not bother the flowers and we would be back to place them on the tables, we even left you a nice note. However when we showed up to place the flowers, we found them placed on the tables and not according to the order, which we fixed and left the place looking great. As we discussed in an email prior to the wedding, we was not paid to place linens, table decorations (other than the flowers), favors and the dozens of other items that you used us for as marshaling point. While we are always happy to deliver these items to the venue for our brides, we do not ever agree to set them up without being written up in our contract order. I won’t bother discussing the flower value, we are professionals and we give every bride an itemized order before her special day. Yes, you do pay for your flowers in advance. I’ll do some commentary now, as I believe I have addressed all of the issues fairly and directly. We work closely with our many brides throughout the order and delivery process, it seems that on occasion we will get a mother in law to be that wants to live out her dreams and make it her day, her name was not on the order, so I’m not even sure that the person who wrote this review knows much about the order, and she certainly does not have the price correct. Please feel free to come in and see how professional we are and how we have stayed in business for over 70 years by helping people on many different occasions from weddings to birthdays and other times in their lives that they have trusted us with and in return been given the respect and dedication of everyone on our staff. Thank you Robbie & Tammy Gibson Belmar Flower Shop Inc.
Stacey K.
05/2013
5.0
florists
+ -1 more
Belmar Flower Shop were friendly and they are knowledgeable.
Description of Work: I purchased flowers from Belmar Flower Shop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Belmar Flower Shop
Thank you for the comment. We always appreciate our customer’s feedback.
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Service Categories
Florists,
Wedding Planning
FAQ
Belmar Flower Shop is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Belmar Flower Shop accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Belmar Flower Shop does not offer free project estimates.
No, Belmar Flower Shop does not offer eco-friendly accreditations.
No, Belmar Flower Shop does not offer a senior discount.
No, Belmar Flower Shop does not offer emergency services.
No, Belmar Flower Shop does not offer warranties.
Belmar Flower Shop offers the following services: Wedding Florals, Fresh Flowers, Decorations, Rentals for Vases, White Chairs, Gold Chiavari Chairs Complete setup for your wedding or event.