Atlas Siding & Window Co

"Thank you so much!"

"Thank you so much for the kind review!"

"My men went back to Mr. [Member Name Removed]'s because myself and my men had a discussion about it when we were working at a neighbors home in fall of 2016. We all agreed that maybe if we fix the issue, which was caused by a storm and not from our job that was completed in February of 2014, Mr. [Member Name Removed] would stop making all of these negative comments. I am the one that supplied the material to fix this issue, at no charge. The insurance work that Mr. [Member Name Removed] wants done, which would take about a week to finish, is the work neither myself or my crew of almost 20 years do not want to complete for Mr. [Member Name Removed]. Dealing with cursing through texting from Mr. [Member Name Removed] and being called "Chuckie" are things that I do no have to deal with in my business. Fortunately, I can choose who I want to work for from day to day. These are adult family men who make their own decisions. I just passed the message along so Mr. [Member Name Removed] chooses to continue to write negativity and lies. Atlas is a family owned and operated business and our employees come first. Together we agreed to take care of this for no charge while we were at the complex and look how it's back fired. Mr. [Member Name Removed]'s [Member Information Removed] looks outstanding and we continue to do lots of work in the same complex despite Mr. [Member Name Removed]'s one man parade against Atlas. Our reputation, ethics and professionalism of 34 years in business speaks for itself at this complex. We just no longer wish to do business with Mr [Member Name Removed]. Mr. [Member Name Removed]'s warranty papers have been filed with the national manufacturer of the product and are still 100% in effect despite his childish bashing of my business. Chuck Story, Owner Atlas Siding & Window Co., Inc."

"Unfortunately, Mr. [Member Name Removed]'s text messages to me cannot be published due to the language content. If so, just by posting them could clear this issue up. The Atlas foreman that completed the project refused to work on Mr. [Member Name Removed]'s property again after the way he was treated by him. He has been a foreman at Atlas for at least 20 years and this is the one and only time he has refused to work on a property. Hard working family man. He, nor his helpers, one of which is his son, want to be subjected to that environment anymore. We worked on Mr. [Member Name Removed]'s property for over a month, completed the project. It is some of the nicest material and craftsmanship in that condo complex, hands down! I quoted the insurance work to Mr. [Member Name Removed] on my initial visit. This estimate was for the entire left side and back. His insurance company only wanted to pay for the damage in the back. That is the reason for the large price discrepancy. Mr. [Member Name Removed] was frustrated with his insurance company adjuster and I told him it wasn't my [Member Information Removed] to argue with his adjuster. That frustrated Mr. [Member Name Removed]. He began cursing in text to me. At that time I made it clear we would no longer work under these circumstances. We have been in business for over 33 years. Still family owned and operated with over 10,000 VERY satisfied customers. An outstanding A+ rating with the BBB. I'll let that reputation speak for my business. I will continue to protect my employees and their working conditions even if it creates these types of negative responses. Sincerely, Chuck Story Owner, Atlas Siding & Window Company, Inc."

"Thank you so much! It was a pleasure working with you. Please let us know if you need anything in the future."

"In February, we were contacted by the new homeowner of this property about water damage. She was not the original [Member Information Removed] of the home that we performed work on in 2003. The previous homeowner (our [Member Information Removed]) had never complained about any water damage and even used us on the new home that they purchased. The house was sold and passed inspection. The owner of the company met with an insurance adjuster and told him that we were unsure how the damage to the exterior aluminum trim work had happened, but since it had been 13 years since the work had been completed and this [Member Information Removed] was not the original homeowner and that there had never been a complaint by the original homeowner there would be a charge to re-trim the windows. We [Member Information Removed] done dozens of homes in the area and we [Member Information Removed] never received a complaint about water damage."

"Thank you so much! Please let us know if you need anything in the future."

"Thank you for the great review Mrs. [Member Name Removed]. It's always a pleasure doing business with you!"

"I apologize for your bad experience with Atlas. Unfortunately, the salesman handling this job did not run it through the proper channels which caused the delay in getting your job completed. That particular salesman is no longer affiliated with our company."