Annie's Attic

It went horribly. I went into the store in December and found they had priced it for over $200 with a 90 day expiration date of 2/22/19. I talked to them about it in early February to see if it had been sold or if I needed to pick it up. They couldn't locate it and said it hadn't been sold. They said they would check with their eBay department and would call me back. They never called me back. I went back two more times and I was told it was in the eBay warehouse across town and if I gave a specific date, it would be returned to the Shelbyville store. I returned on that date only to talk to the store manager Lisa who said THEY HAD DISPOSED OF IT EARLY AS A SEASONAL ITEM AND SUGGESTED IT WAS AN INFERIOR JACKET ANYWAY. I never got the coat back or any money. I never even got an apology therefore I would never use them again.

My experience with her has been good. They price things fairly and when they sell something for you they have an efficient way of getting your money back to you.

I was supposed to come back to pick up the armoire but my neice passed in a car wreck the day after I purchased it. They called on the day of my niece’s funeral and told me I had to come that day to pick it up. I picked it up two weeks later and they told me that they had put it back on the floor and only would refund me half price for it. They ended up only sening me $114 for a $790 armoire. They told me I should have come and picked it up at the time they scheduled and that everyone has deaths in the family and that it’s no excuse. She also threatened me to not go to Angie’s List or BBB and leave a bad review or I would be “sorry” and that I would be banned from their store. She told me over and over that I had accused her of stealing, but I had never once said that.