Ace Seamless Gutters

Description of Work: Found the company on Craigslist, and called to get estimates. Had originally gotten quotes for gutters and some additional vinyl work to our carport/patio area. Individual stated he (Company Owner) would be starting on X date for removal of the gutters, then come back to begin the installation process. He did state there might be a delay of a day or two, due to the fact he was completing another job. Individual was originally scheduled to start on a Thursday, then texts me to say that he could not start on Thursday, but would definitely be starting on Friday. Most companies in this line of work are usually on the job around 8 a.m., this individuals leaves a voice message at 10 a.m., stating that he had daycare issues, and wouldn't be able to start until Monday (luckily I had not paid anything at this time). I called back to state that if he couldn't start today, then we'll consider the jobs cancelled. He called back, and was able to start (this was on a Friday). Individual arrived at 1:30pm, and only worked until 6pm, did not come out Satturday or Sunday. Came back to work on Monday, and "finished" on Tuesday. I used quotation marks on "finished" due to the following. Individual came out around 9:30 a.m., worked till noon, then took lunch (lunch lasted 4 hours, at which time he stated that he'll ususally stop at a pawn shop every day to look for tools). My wife and I headed out to have dinner, and the individual stated he'd be done that evening, He called to state all gutters had been attached but that he would have to return Wednsday to finish re-caulking some seams/corners. That night, a brief but heavy shower came up. I woke up to look out, and see five of ten corners spewing water. My immediate thought was that if this individual had only take a two hour lunch, he could've ran to the store after running out of caulk, picked some up, and actually finished the job. I made the decision there and then that he would not be hired back for the next job. He did come out and finish caulking the corners as stated. I inspected the work, paid the stated amount, and terminated further business. I should not take roughly a week and a day to have done this job. While the work was completed, the actual time wasted was enough to make us not want to go with this company again. Individual overstepped some personal boundaries, in that he was wanting to be your friend vs. your contractor.