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Town Branch Tree Experts Inc

Tree Service, Landscaping, Lawn and Yard Work,

About us

As Lexington's ONLY TCIA accredited tree service, Town Branch Tree Experts, Inc. is Lexington's leader in Tree Care. We have six ISA Certified Arborists, one of Kentucky's few Board Certified Master Arborists, two Certified Tree Care Safety Professionals and multiple Tree Risk Assessment Qualified arborists on our team. We think this really sets us apart and signifies our level of professionalism and our commitment to service and safety. We're a small, locally-owned family operation and we're proud to be doing good work in our community! We are not your run-of-the-mill tree people. We strive every day to be true professionals and we're passionate about the work we do. While we perform all aspects of tree care, we focus on preservation and making sure your trees are a healthy, vibrant part of our collective urban canopy. Here's how it works: Once a request is made for a free estimate, one of our arborists will evaluate your trees. We'll either leave an estimate at the time of our visit or we'll send one by email for you to review. Let us know if you have any questions. Unless you specifically request it, all brush and branches are chipped and removed from your property. We strive to leave your yard in excellent condition before we leave. Invoices are due upon completion of the work and, as a small business, we REALLY appreciate your prompt payment. With all of our work, your satisfaction is guaranteed! As an Angie's List member, we also appreciate your feedback here so that other members can read about your experience with us. And tell your friends about us, too. We look forward to hearing from you and for the opportunity to take care of your trees!

Business highlights

14 years of trusted experience

Services we offer

Tree pruning, tree & shrub removal, insect & disease treatment, fertilization, cable & brace installation, lightning protection systems, plant health care programs, new tree planting, root collar excavation, & storm damage work

Services we don't offer

Stump Grinding. We never, ever "top" trees! Topping is an indiscriminate method of reducing the size of a tree's canopy and it's harmful for the health and structure of the tree. Experienced and skilled arborists can reduce a tree's size (to a degree) without causing harm. For lawn or landscape service that we do not provide, we're happy to refer a reputable colleague.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.0131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 131 reviews

Jeff W.
10/2020
5.0
tree service
  + -1 more
Great, thanks!
Description of Work: Tree pruning and root collar excavation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wayne K.
07/2014
5.0
tree service
  + -1 more
The service provided by Town Branch Tree Service was excellent. We moved into a house in October and were unfamiliar with the large number of trees we inherited with the house. They came out in advance to review our property and answer any questions regarding tree health and placement, as well as their opinions on services that needed to be rendered. The 2 man crew that arrived to complete the service was very professional and happily answered questions that were asked throughout there work. The trees look excellent and I would definitely use them for future needs. The only minor issue was it did take them a little while to schedule the actual service, but this was not an issue as we were not in a hurry.
Description of Work: We had a number of trees trimmed/shaped and 2 trees removed with stump grinding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Lynn D.
06/2014
5.0
tree service
  + -1 more
They trimmed some limbs off some big trees in my yard along with some other small stuff. The owner came out to do the estimate (which was very reasonable) and he was very professional, giving me good advice. I felt confident in their ability to get the job done and they did not disappoint me. I would definitely call on them in the future for any other tree work.
Description of Work: Trimmed some big limbs in my yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul E.
06/2014
5.0
tree service
  + -1 more
They did a great job. Completed the work in a timely fashion. Cleaned up the work sight and came in under estimate.
Description of Work: Removed a tree grinding the stump and planting a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Kathy H.
06/2014
5.0
tree service
  + -1 more
They were very prompt and efficient in giving me an estimate for tree removal. I did not use them for the actual removal, but will definitely call them again. They were very courteous, even though I didn't choose them for the job.
Description of Work: Gave me an estimate for tree removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOROTHY C.
05/2014
5.0
tree service
  + -1 more
Town Branch Tree Experts are very professional and detail oriented, from Jesse and Sara the owners to all of their staff.
Description of Work: Trimmed trees and put in lightning protection for three large oak trees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn G.
05/2014
5.0
tree service
  + -1 more
Jesse and an assistant arrived on schedule, gave me an estimate, did much more work that I expected for the price, and left my yard with not so much as a twig remaining from their work. They were courteous and professional. I had employed them last fall for a general trimming of all the very large trees in my yard, and I had the same excellent experience then as well.
Description of Work: Cut up and removed a very large (~40' tall spruce) and numerous branches that were broken off in the winter ice storms, chipped and removed all debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Jim D.
05/2014
5.0
tree service
  + -1 more
Very easy business to contact and to get a quote. The work was very professional and I would recommend them for all your tree work required.
Description of Work: Replaced a street tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Town Branch Tree Experts Inc
Thanks so much for your feedback,[Member Name]. It was a pleasure to work for you! We'll be back by over the next several months to keep an eye on your new tree. Best, Sara, Jesse and crew

Celinda T.
02/2014
5.0
tree service
  + -1 more
I watched the take down and took pics. They were very efficient crew. Nice, too.
Description of Work: Took down a big old (dead) silver maple in my back yard. Chopped up wood and either mulched it or hauled it off. I watched the take down and took pics. They were very efficient crew. Nice, too.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Laura C.
11/2013
5.0
tree service
  + -1 more
Excellent prompt service, everything was cleaned up after.
Description of Work: Treated an ash tree, trimmed and pruned all trees, removed dead limbs, removed a small tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

Response from Town Branch Tree Experts Inc
Member, Thanks for taking time to provide a review here on Angie's List. We really appreciate your feedback and the opportunity to work for you. We're always very happy to hear that our clients are pleased with our work. We'll look forward to hearing from you in the future! Best, Sara, Jesse and crew

Karen K.
10/2013
5.0
tree service
  + -1 more
What a great outfit this is! Very tree-oriented in advising homeowners. Professional on the job and meticulous in clean-up. Plus, the most reasonable estimate for this work that we got. What's not to like?! .
Description of Work: One large tree and two small trees were removed and the stumps ground. In addition, some pruning of other trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Town Branch Tree Experts Inc
Thanks so much for taking time to leave your feedback. We really appreciate it. It was a pleasure to work for you and we look forward to caring for your trees in the future. Best, Sara, Jesse and Crew

Deborah J.
09/2013
5.0
tree service
  + -1 more
A representative came to our house and added the solution to the tree. We didn't even have to be here while he did it, just saw him adding the solution as we were leaving our home. Very professionally handled, and the $100.00 fee seemed comparable for the work completed.
Description of Work: Treated our ash tree with a two year protectorant against infestation of the emerald ash borer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Town Branch Tree Experts Inc
Thanks for your review. We appreciate that you took the time leave your feedback. We'll look forward to caring for your trees in the future. Best, Sara, Jesse and crew

Diana B.
09/2013
5.0
tree service
  + -1 more
Were prompt and efficient, my 150 year-old trees look great and the branches don't rub the roof anymore. They cleaned up very well and I would recommend them.
Description of Work: Trimmed 2 very large trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

John P.
09/2013
5.0
tree service
  + -1 more
The company was easy to work with, punctual, and did everything they agreed to do. They had done a very small job for me before and my experience was the same.
Description of Work: Three trees were pruned. Five trees were examined for disease and insect problems. Removed branches were hauled away and the work area was cleaned up. A bag worm problem was discovered. and I made arrangements to address it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Town Branch Tree Experts Inc
Thanks, [member name removed], for the review. We really appreciate your taking time to let the Angie's List community know that you're pleased with our work. It's always a pleasure to work for you! Best, Sara Hesley, ISA Certified Arborist KY 0806A

Holly M.
08/2013
5.0
tree service
  + -1 more
good folks. came when they said they would. did what we had agreed on. cleaned up after. no muss, no fuss. I'll hire them again and recommend them to others.
Description of Work: trim tree branches away from the house to discourage raccoons from jumping on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Town Branch Tree Experts Inc
Thanks, [member name removed]! We appreciate your feedback. It was a pleasure to work for you~* Best, Sara Hesley, ISA Certified Arborist KY 0806A

JoAnne S.
08/2013
5.0
tree service
  + -1 more
THE OWNER WAS VERY NICE AND INFORMED. HE JUST GAVE ME A FREE ESTIMATE. HIS PRICE WAS A BIT HIGHER.
Description of Work: GOT TWO ESTIMATES TO EITHER TRIM A LARGE MAPLE OR REMOVE IT. THE PRICE WAS HIGHER THAN OTHER ESTIMATES FROM SIMILARLY SKILLED ARBORISTS. SO I CHOSE ANOTHER CONTRACTOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Town Branch Tree Experts Inc
[member name removed], We're sorry we weren't able to earn your business. We are aware that our prices may sometimes be a bit higher but we guarantee that you do, in fact, get what you pay for. While there are certainly other ISA Certified Arborists in Lexington, we pride ourselves on providing the very best service and we set the bar very high for ourselves and our colleagues at other companies. We trust that your trees were treated well by our colleagues :-). Should you need additional work in the future, please consider calling us again. We offer discounts to Angie's Lists members and we're always willing to discuss the costs reflected in our estimates. Best, Sara Hesley, ISA Certified Arborist KY 0806A

Jami R.
08/2013
5.0
tree service
  + -1 more
From setting up the estimate to completion of job, Town Branch does "A" work. Jessie came on time to gave the estimate. He was very knowledgeable and polite. I explained the problem with a previous tree company that had done an estimate but was a no-show for our scheduled appointment to do the work (Dave Lenoards). In order to ease my concerns we were able to set up an appoinment for the work to be done the very next week. The workers were professional and knowledgeable. I am estatic with the job they did, they cleaned up after themselves and my tree looks great. I would recommend Town Branch and I plan on using them in the future.
Description of Work: Tree pruning and honeysuckle bush removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Town Branch Tree Experts Inc
[member name removed], Thanks for taking a moment to leave your feedback about our company. We appreciate it and we're glad that you're pleased with our work. We'll look forward to working with you again in the future! Best, Sara Hesley, ISA Certified Arborist KY 0806A

Ted T.
07/2013
5.0
tree service
  + -1 more
I received a quick response to my request for a quote. Very professional treatment.
Description of Work: Provided an estimate for tree removal

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$715

Response from Town Branch Tree Experts Inc
[removed member name], Thank you for taking time to provide your feedback here on Angie's List. We appreciate the opportunity to provide an estimate for your work. We are aware that our costs for tree removal are sometimes a little higher than our competition. One of the primary reasons for this is that all of our work is performed by ISA Certified Arborists, who are paid a living wage to reflect their skill, education and training, and all of whom are climbers (we don't use bucket trucks). We understand that cost for services is a significant deciding factor for which company to hire and, ultimately, the most important thing is that the work is done safely by a properly insured company. We hope that you'll consider Town Branch again in the future to care for your trees. We are confident that our arborists perform the very best work available, particularly knowledgeable pruning and preservation practices. Please let us know if we can advise on an appropriate species to replace the tree that was removed or if you have other questions or concerns about other trees on your property. We look forward to hearing from you again. Best Regards, Sara Hesley, ISA Certified Arborist KY 0806A CEO, Town Branch Tree Experts, Inc.

Marilyn D.
07/2013
5.0
tree service
  + -1 more
The crew did an excellent job. The tree was in a highly inaccessible location in my back yard, surrounded by lots of plantings. Great care was taken to minimalize damage. They not only did a super job on the tree, but they did a great job cleaning up the debris.
Description of Work: Cleaned out lots dead branches from a large ancient oak tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Town Branch Tree Experts Inc
[removed member name], Thank you for taking time to provide your feedback. We appreciate the opportunity to care for your amazing oak tree and look forward to seeing it thrive in your landscape for many years to come. It was a pleasure to work for you! Best Regards, Sara Hesley, ISA Certified Arborist KY 0806A CEO, Town Branch Tree Experts, Inc.

Curt H.
06/2013
5.0
landscaping, lawn service, mulch, tree service
  + 2 more
Everything from assessment, bid, and the actual work went great and we were very pleased. Very professional and courteous ownership and staff. They did a great job and our property looks so much better after they were done. They cleaned up like they were never here. Highly recommended local Lexington business!
Description of Work: Trimmed all of the trees on the property including a gigantic oak tree, cut back overhanging foliage along fence line, cut down 3 hackberry trees, laid fertilizer and installed hardwood mulch rings around 3 of the larger trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Steve S.
12/2012
5.0
tree service
  + -1 more
I noticed some damage at the base of the trunk of a large tulip poplar tree in my back yard. I also had a burning bush which appeared to have died rather quickly, also in the back yard. Since I am a renter, I contacted the landlord, who sent Town Branch out to assess the situation. Sara and Jesse were prompt, professional and thorough. They knew immediately that the tulip poplar was infested with root collar borers, which they will treat in the spring. They were unsure of the cause of death of the burning bush, so they contacted UK for analysis. It appears to have been killed by rodent damage, possibly voles. Sara suggested some websites I might review to research how to prevent further damage. They sent a crew to remove and replace the bush. The crew was equally thorough and professional. I don't know the cost of the service, since it was negotiated with the landlord.
Description of Work: Diagnosed a problem with a tulip poplar tree and a burning bush. The burning bush needed to be replaced, which they did.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loretta D.
11/2012
5.0
tree service
  + -1 more
They arrived on time with professional equipment and safety equipment. They were very professional, worked really hard, but also very pleasant to have around. It was actually amazing to watch them work. They spoke with much knowledge and authority and gave us confidence that they really knew their field. We were in the process of mulching and they advised us how to do that most efficiently. We had put off using an arborist because we thought it would be much more expensive than the local tree guys we have used in the past. Not so!!! Best value for the money we have had in a long time. Will definitely continue to use them.
Description of Work: Advised us on a couple of troubled trees. Pruned/groomed several, took down a couple and ground stumps. Advised us on mulching and general care,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Donald C.
08/2012
5.0
tree service
  + -1 more
The person I spoke with when I contacted Town Branch (an arborist) was very helpful and informative regarding the possible reasons for my tree's demise. She has a working relationship with my neighborhood association and filed the necessary paperwork for me with the city to get approval for removal of a sidewalk median street tree. They came to the house while I was at work on the day promised and the tree was gone by the time I returned home. The arborist provided some useful advice regarding species selection for the tree that should replace it. I selected Town Branch based upon their prior ratings on Angie's List, and I believe they lived up to the high rating. I expect to engage their services again when I feel it is time to plant a replacement tree.
Description of Work: As requested, they removed a dying Honey Locust tree that was located directly in front of my house on the sidewalk. The stump was ground into mulch and the debris was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Town Branch Tree Experts Inc
Thanks so much for your positive feedback. We really appreciate it!! It was a pleasure to speak with you about your tree ~ I hope I was able to provide some insight into what caused its unfortunate decline. I'm glad that my crew members performed their work to your satisfaction. We look forward to the opportunity to work with you again this fall to replace the tree with a more desirable species. You're already in my queue :) I'll be following up in the next few months. Best Regards, Sara Hesley, CEO Town Branch Tree Experts, Inc.

Sandra P.
03/2012
3.0
tree service
  + -1 more
They responded promptly to request for estimate.
Description of Work: Did not choose this contractor to do the work based on price. Highest estimate of three.

Rating CategoryRating out of 5
value
3.0
responsiveness
4.0
punctuality
4.0


Response from Town Branch Tree Experts Inc
Member, Thank you for your feedback. We're sorry that we were unable to earn your business and we understand that cost is a significant factor in finding the right tree service. We are well aware that we are often under-bid on tree removals by our competitors. Many companies use bucket trucks or cranes to speed up the work, which usually results in a lower bid. Our arborists are highly skilled professional climbers, which is ideal for pruning trees, installing lightning protection or cable systems, etc. It's obvious not always ideal for tree removals. If a tree is unsafe to climb, we automatically refer the job to another company or subcontract the necessary equipment to ensure our crew and the client's property are safe at all times. We appreciate the opportunity to earn your business and hope that you'll consider us in the future as needs arise. Additionally, we hope the removal of your silver maple was done safely and professionally by our competitor. Best Regards, Sara Hesley, CEO

Sadhna T.
10/2011
5.0
tree service
  + -1 more
I contacted this service by email for tree removal and general pruning. They called me the next business day and set up an appointment that week to provide an estimate. The person providing the estimate was very knowledgeable and understood what we needed without much explanation. He also made suggestions that I found very helpful. The work was scheduled very quickly and performed as requested. I thought the pruning was much better than other services I have used. While I could tell that the trees had been pruned to my specifications, they retained a natural look. Also, the tree that was removed was in the middle of our landscaping, and the workers were careful not to trample or damage the surrounding plants. Finally, I thought the price was very fair for the amount of work that was done. Overall, I was very pleased with Town Branch's responsiveness, quality and price. I think they are a young company, and they seem to understand that excellent customer service will earn them loyal, long-standing customers.
Description of Work: Removal of a dead tree and general pruning of many trees on our property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Town Branch Tree Experts Inc
Thank you so much for your review. We appreciate your positive feedback and willingness to share your experience about Town Branch Tree Experts. We strive for the highest levels of professionalism and quality workmanship in all aspects of our operations. It is very gratifying to know that we are accomplishing these goals in the eyes of our clients.

Contact information

734 Price Ave, Lexington, KY 40508

http://www.townbranchtreeexperts.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping,
Lawn and Yard Work,
Mulch and Topsoil

FAQ

Town Branch Tree Experts Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Town Branch Tree Experts Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Town Branch Tree Experts Inc offers free project estimates.
Yes, Town Branch Tree Experts Inc offers eco-friendly accreditations.
No, Town Branch Tree Experts Inc does not offer a senior discount.
No, Town Branch Tree Experts Inc does not offer emergency services.
No, Town Branch Tree Experts Inc does not offer warranties.
Town Branch Tree Experts Inc offers the following services: Tree pruning, tree & shrub removal, insect & disease treatment, fertilization, cable & brace installation, lightning protection systems, plant health care programs, new tree planting, root collar excavation, & storm damage work
Stump Grinding. We never, ever "top" trees! Topping is an indiscriminate method of reducing the size of a tree's canopy and it's harmful for the health and structure of the tree. Experienced and skilled arborists can reduce a tree's size (to a degree) without causing harm. For lawn or landscape service that we do not provide, we're happy to refer a reputable colleague.

Contact information

734 Price Ave, Lexington, KY 40508

http://www.townbranchtreeexperts.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM