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TIS Appliance Repair

About us

We are an appliance repair company. We service refrigerators, dishwashers, stoves/ovens, over the range microwaves, washers, dryers, garbage compactors and disposals. For only a $39.99 Service Fee a Certified Appliance Pro will come out to your location, diagnose the appliance and give you a quote. If you decide to repair the appliance, we waive the fee. Our service area includes: Lexington Ky, Richmond Ky, Winchester Ky, Nicholasville Ky, Wilmore Ky, Georgetown Ky, Versailles Ky and many more. If you do not see your service area listed, call our office and see how we can help. You can also schedule an appointment online at Www.tisappliancerepair.com

Business highlights

Emergency services offered
16 years of experience

Services we offer

We service refrigerators, dishwashers, disposals and water heaters., dryers, garbage compactors, stoves/ovens, washer

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Showing 1-3 of 3 reviews
Rebecca K.
Apr 2019
5.0
Yes, I recommend this pro
$111
First, I received a text confirming the appointment the day I called to schedule. The text also provided the repairman's name. I appreciated that because too often you are unaware of the person's name that will be coming to repair the appliance. I received another text informing me that Denny, the repairman, was on his way. He arrived at the early part of the time frame (10:00 - noon) was courteous, professional, and very knowledgable about our washer model and many others (we had a conversation afterward about washers and their dependability). Denny diagnosed the problem with our washer immediately and had the piece replaced and the washer working in no time. I also received a final text to let me know the work had been completed, which would have been handy had I not been able to work from home that morning. I would recommend this company to others and will definitely call them again if and when the washer, dryer, refrigerator, and other appliances need repair.

Bobby P.
Jan 2017
5.0
Yes, I recommend this pro
$180
He came, figured out it needed a new switch timer. it was near the end of the working day and the appliance parts store closed within 20 mins of him finding the issue. he ran to get the part and came back and within 15 mins had the dryer working and it works great now. Have some more appliance repairs I am going to have them do very soon! Great folks!

Chris E.
Sep 2015
1.0
$140
After he hung up I have been trying constantly to get ahold of them but they wouldn't respond. I finally got ahold of them using a different phone number and he started yelling using volger language and said that he'd she me in court. The problem with that is they have no address to be served. They claim to have a warranty on their products but they get you're money and run off with no way to find them. I lost $140 with noway to get a refund or actually all we want I'd the job done instead of the money. BEWARE OF THESE PEOPLE THEIR BUSINESS DISCUSSIONS ARE VERY POOR AND IMPROPER.
Response from TIS Appliance Repair
"We gave you a 30% discount off the quoted price because it took 4 business days to receive your part. You were made aware that the part had to be ordered and even called the parts house yourself. When you called at 4:00PM on Friday stating that he was not satisfied with our service, we offered a full refund or for one of my technicians to come out within 24 hours. You immediately started to threaten to take us to court and also threatened physical violence because 24 hours was not acceptable and you wanted to keep the part and only wanted a refund for the labor. I will never send my technicians out into a potentially violent situation. I'm sorry we could not come to a resolution."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TIS Appliance Repair is currently rated 3.7 overall out of 5.

TIS Appliance Repair accepts the following forms of payment: CreditCard

No, TIS Appliance Repair does not offer free project estimates.

No, TIS Appliance Repair does not offer eco-friendly accreditations.

No, TIS Appliance Repair does not offer a senior discount.

Yes, TIS Appliance Repair offers emergency services.

No, TIS Appliance Repair does not offer warranties.