Reviews
5.01 Reviews
Showing 1-1 of 1 reviews
Phillip M.
05/2016
mattresses
+ -1 moreThey had us provide some information from the bed tag mattress and some pictures of the issues and within 2 business days we received contact back. They stood behind their product and advised us to go to the store and they would apply a credit for the original purchase amount ($3900). My wife and I went and looked at comparable mattresses but ended up choosing something a bit more expensive ($4700); we assumed we would have to pay out of pocket the difference however Tempur-Pedic let us move forward with that purchase at no additional charge! The new mattress also comes with a 10 year warranty and we incurred no fees! What a great company to purchase from!
Description of Work: 10 years ago we purchased a Tempur-Pedic mattress. Just recently my wife started experiencing back problems and knew something wasn't right. After finding out the manufacture information, we contacted them directly.
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Yes, I recommend this pro
Contact information
1000 Tempur Way, Lexington, KY 40511
Licensing
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Service Categories
Mattresses
FAQ
Tempur-Pedic is currently rated 5 overall out of 5.
No, Tempur-Pedic does not offer free project estimates.
No, Tempur-Pedic does not offer eco-friendly accreditations.
No, Tempur-Pedic does not offer a senior discount.
No, Tempur-Pedic does not offer emergency services.
No, Tempur-Pedic does not offer warranties.
Contact information
1000 Tempur Way, Lexington, KY 40511