
Mr. Electric of Central Kentucky
About us
Our company provides Expert Electrical Service by local, trained and licensed electricians. Most service can be done the day of your call, if not the following day. We specialize in residential and light commercial work. Same day service is available as well as nights and weekends.
Business highlights
Services we offer
All light and major electrical work, diagnostic work and landscape lighting, panel changes/upgrades, residential and commercial work, trouble shooting
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 16% | ||
| 11% | ||
| 4% | ||
| 3% |
"Thank you so much for your nice review. We appreciate your kind score. We would be glad to help you in the future with your electrical needs."
"We appreciate your business greatly! Thanks for such a great review. We are happy that you are happy and pleased with the work performed by our Service Professional. Thanks again for taking the time to give us a review!"
"Thanks again for your second review.....we certainly appreciate your comments. It's great to see our customers return for repeat electrical work......THANKS AGAIN for your business!"
"Thank you for your nice review. We would be glad to work with and for you in the future!"
"Thank you for your valued comments and remarks, especially for one of our Technicians, Carl. We would love to work for you in the future. It is a pleasure!"
"Thank you so very much for your positive review. We enjoyed working for and with you! Please call us anytime."
They arrived fairly quickly, gave me my options and prices. They got started quickly and finished ahead of what they said. All has worked fine since then.
"Thank you Mrs. [Member Name Removed] for your review. We appreciate your kind remarks. Please let us know when you need additional electrical work done in the future. We do appreciate your business. Dana"
"Thank you for your positive review. We hope to earn your business in the future!"
"Thank you very much [member name removed]. We do appreciate your kind review. Let us know how we can help you in the future!"
"Thank you so much for the kind remarks regarding your service experience with Mr. Electric. We would be glad to help you in the future with any of your needs. Again, thank you for your nice review."
"We were called to your home as you wanted to put in a book shelf and wanted the switch, florescent light and a wire removed. When we came to your home we did do the following work. We did demolition on one light in your basement, also removed wiring for a light back to an outlet and repaired that same outlet. We also installed 3 customer supplied fixtures, two at your front door as well as one on an upstairs deck. We do discuss with our customers our pricing up front and have them sign for us to proceed with the work. Once we get the OK, we then perform the work. We are sorry you felt it was expensive but we feel confident in the pricing structure we present to all of our customers on the jobs they need performed. We do hope that you consider us in the future."
"Unfortunately this call came in as a regular service call/installation, however, while there he went on line and purchased an AL coupon for $85.00 for a 2-hour Angie's List Big Deal. (He had phoned our office to see about the deal promotion but didn't schedule the call at that point) We did assemble and hang a ceiling fan for the customer. We guarantee our work and this customer should have called to say that the job wasn't performed to his standards. We stand behind our work and do guarantee or labor. From our notes in the system, we think the customer actually disassembled the fan in the interim hence the issues with vibration. If the customer would have communicated, we would have made the situation right and are sorry for the problems 2 months out. If our company doesn't know of a concern, we have a hard time fixing the problem."
"WOW! What a nice review for our company. We do work very hard to make our customers happy with the service we do. We are so thankful you took time to make such a wonderful comment regarding our guys here at Mr. Electric. It's always a pleasure to work for customers who see the value in good service. Thanks again.....let us know how we can help you in the future!"
"Thank you so much for your positive review. We certainly appreciate your business. Please let us know how we can help you in the future!"
"Thank you VERY MUCH for your great review. Please let us know when you need help in the future. Thanks again!"
"Thank you for your positive remarks and A rating regarding our company. We would be glad to help you in the future should the need arise. Thanks again."
"Thank you so much for your nice review. Please give us a call in the future if you need anything!"
"Thank you for your nice remarks. We would love to work for your in the future. Thanks again!"
"We appreciate your business. Our call at your home was to come and extend a cable outlet in the kitchen and also extend a 12/2 circuit in the kitchen. According to the customer, they were adding a back splash and needed some electrical work performed. According to the paperwork we have, the customer was informed that there would be some drywall damage prior to the work being done. He agreed as well as signed for the work to be done. After all was done, the customer agreed he would have to repair the damage and signed that the work was complete and to his approval. We apologize there was some misunderstanding, however, the drywall damaged was discussed prior and after the work performed. We do stand by our work and would like to discuss if needed. Thank you for your comments."
"Thank you very kindly for your nice comments and especially on our Service Professional. We would be happy to help you with any of your electrical issues in the future. Once again, thank you!"
"Thank you very much for your positive remarks. We hope to be able to help you out in the future with your electrical issues! Please give us a call ANYTIME!"
The electrician was very prompt and courteous. He came in and inspected the first fan to replace the light kit. He could not do the work because the light kit needed for this fan did not match what I had purchased (I had old style with plug). Therefore, no work done.
He found the switch was broken on the second fan light kit and replaced it. Did not need the new light kit as I thought.
The repairman was in my home less than 40 minutes.
Later, I called the company to inquire about a return service for the balance of the two house of service labor. They declined to return saying the coupon was for a one-time trip and even though it required only 30-45 minutes of work, that was all I could get.
I understand the coupon is for obtaining new clients, but I was disappointed not to receive the two hours of service.
"We appreciate your comments regarding our service but yes unfortunately we have the comment which states that they work must be done on the day we travel to your home. We cannot honor the 2nd day as the coupons are very specific in nature. We would be glad to come back out anytime and do electrical work."
"Thank you for your remarks. We were called to look at several issues in two of your bathrooms. In one area the exhaust fan lights were no longer working. In another room two florescent fixtures were not working. You explained they were hard to access and were not working and you needed assistance to have them fixed. While on site we also did our full electrical evaluation of your electrical system at no charge. For the work we did we always offer our Advantage Plan which allows you 15% off the day of service and for a complete year. It is also accepted at our sister companies, Mr. Rooter, Mr. Appliance and Rainbow Restoration. It is a standard procedure for our company. We appreciate your business and look forward to hearing from you in the future!"
"Thank you for your nice remarks and great comments. We appreciate your business. Please let us know when we can help you in the future!"
Licensing
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