MOORE HARDWOOD FLOORS
About us
Moore Hardwood Floors provides top quality craftsmanship in creating beautiful hardwood floors. All workmanship is fully guaranteed to the customer's satisfaction. We can provide all species of 3/4" unfinished hardwoods in numerous widths. We can stain floors a wide variety of colors and finish with various sheens in either oil based or water based polyurethane. Other services include repairs, small or large; matching new flooring to existing; wood stair treads and shoe molding. We pride ourselves in being very customer friendly. We have dust containment on our equipment with the goal of minimizing the dust and the inconvenience. We work hard to make the experience a pleasant one. We are members ofthe Better Business Bureau amd Home Builders Association of Lexington.
Business highlights
Services we offer
Hardwood flooring installation, refinshing and repair. All work fully guaranteed.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
12% | ||
3% | ||
0% | ||
0% |
The select white oak flooring procured from Hardwood Specialities, off of Old Frankfort Pike, was well beyond expectations -- highly figured and close grained. (I use H/S for cherry and veneered plywood materials for cabinets.)
Mr. Moore listens carefully to requirement and is very informative assisting us is making our choices. Work was on-time. Installation crew was professional and carefully listened to my wife. Finish work was EXCELLENT and my wife is very pleased.
Crew left a very clean home at the end of each shift. NO DUST!!! NO MUSS!!! NO CONCERNS!!!
Please ask Mr. Moore to see the floors in our new home!
Donald Mills
2243 Bahama Road
Lexington, KY 40509
They finished on time and on budget. In fact, they did a couple of extra's.
He is prompt, polite and is a very nice guy. Submitted a detailed estimate of 3 options before he left.
Bill revisited again after I removed the old floor to ascertain the options discussed were still practical.
The crew arrived on time and did a great job. Were patient with my many requests, They did a great job dealing with a very messed up floor surface when installing reclaimed floor.
Even though the job took a lot longer than expected, the price was not changed.
I highly recommend them.
The Good:
- The price was very good
- Putty on my walls.
- Floors in closets were not puttied
- Person sanding the edges ground too deeply and the floor now slopes toward the wall
- Left one closet unscreened
- Left my toilet clogged with a combination of wooddust and feces--they turned off the water to the toilet
- Found cigarette butts in my yard and in an uncovered register in the house
- Had a good amount of polyurethane pushed in the air returns on the floor
- I'm not confident that three coats were applied
- Little attention to detail
I called the owner, who I liked when he came out for the estimate, and told him I had concerns about the unscreened closet, the missing putty on all of the closet floors, the clogged toilet and some missing closet bars (other things were not worth mentioning because they couldn't be fixed).
- He did send his crew back out to screen the closet and putty the closets
- This was haphazardly done
- Oddly, he did not apologize for the toilet
Other thoughts:
- The work van had politically polarizing bumperstickers on it. I generally find religous/political/nonbusiness related graphics and images on work vechicles tacky and unproffesional
- Issue present after initial sanding and refinished were corrected
- Crew was very experienced and happy to talk about what they were doing when I visited during the process
- The floors are excellent.
- Very responsive both with the initial visit and then scheduling
- Listened to my wife and delivered to her expectations.
Research refinishers first before "using the yellow pages." Get references. My failure to do so almost ruined our 50 year old white oak floors.
Licensing
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