Fayette Heating & Air

Founded 1971 • With Angi since March 2007

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

Awards and Badges

Angi Certified

Business Highlights

24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Amenities

Free Estimates
Yes
Warranties
No
Senior Discount
10%>>>>>military discount 10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
HM00109
Trade License Locale
Kentucky
Trade License Authority
Kentucky: Contractors
Trade License Expiration
07/31/2023
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.3

(167) Verified Reviews

Ratings Distribution

5

117

4

14

3

6

2

10

1

20

Rating Details

Price
4.0
Professionalism
4.4
Punctuality
4.6
Quality
4.3
Responsiveness
4.5

Read reviews by category

HVAC Companies (160)electrician (16)air duct cleaning (7)plumbers (7)generator service (3)home energy audit (1)
Showing 1-25 of 167 reviews
Tyrone G.
5.0
12/16/2022
Excellent service very professional
Description of Work
window unit
Category
energy audit
Cost
$1,200
Hire Again?
Yes
Thomas W.
5.0
06/14/2022
Excellent. Repair fixed problem immediately wo any guesswork
Description of Work
AC not cooling
Category
heating & air conditioning/hvac
Hire Again?
Yes
Donna R.
1.0
06/10/2022
Previously, I had purchased filters for my air handler. Jacob began immediately telling me how bad they were, He wanted me to buy an 1100.00 air scrubber. I told him I could not afford and then he began on trying to get me to finance. I told him I do not finance, He would not stop pressuring me. He told me that I would have a lot of trouble later, and several things that would cost me more money. Then, he tried to sell me the 400.00 chemical clean and a capaciator for the outside unit, and a 850.00 filter. He reminded me of the door-to-door salesman. He would not take no for an answer and I was not going to pay 2500.00 dollars for things I do not need. I called one of your former employers and he said I did not need any of the above. I do not respond well to pressure. He left upset with me. I'm sure he gets a percent of what he sells. I would like to cancel my membership. So far you have save me 0 money. A while back I had my ducts cleaned and he told me they did not do them correctly. He said I had black stuff (he would not say mold) but when I did he agreed.
Description of Work
I am a member of the comfy club and it was my checkup
Category
electrician, heating & air conditioning/hvac
Komal P.
5.0
06/10/2022
Quality employees. Honest business model. And very patient with my questions.
Description of Work
AC unit thermal expansion valve replacement
Category
heating & air conditioning/hvac
Hire Again?
Yes
Edgar I.
5.0
06/08/2022
Exceptional! WE have a brand new outside faucet that DOES NOT LEAK! YAAY! Thank you H2O Maestro, Mr. Hughes and the other young fellow!
Description of Work
Replacement of outside faucet and pipe connections
Category
plumbing
Hire Again?
Yes
Charles M.
5.0
06/07/2022
Great! The job was done quickly and with no problems.
Description of Work
Replacement of filter for Air Ranger electrostatic air filter
Category
heating & air conditioning/hvac
Hire Again?
Yes
Lisa A.
5.0
06/07/2022
Great service by Mercedes! She is top notch!!
Description of Work
Refrigerant
Category
heating & air conditioning/hvac
Cost
$130
Hire Again?
Yes
Craig M.
5.0
06/06/2022
The work went very well. Clay was courteous, professional and highly motivated to do a good job. He identified a problem and he clearly had the ability to troubleshoot the issue and resolve and get it resolved. He did not end the work until he certain that the system was completely operational. Clay is definitely an asset to Fayette Heating and Air.
Description of Work
Clay Cannon replaced a transformer that had gone bad in my attic unit.
Category
electrician, heating & air conditioning/hvac
Cost
$394
Hire Again?
Yes
Dale W.
5.0
06/05/2022
Chris arrived early and did the job quickly

Images

Review for Fayette Heating & Air - 817 Nandino Blvd, Lexington, KY - 39756016
Description of Work
The lower third of the insulation on the pipe from the house to the outside ac unit had been chewed off by a varmint.
Category
heating & air conditioning/hvac
Cost
$150
Hire Again?
Yes
Ralph D.
5.0
06/04/2022
Adam Austin was a superior technician in his skills, knowledge and professionalism regarding my home air conditioning system. Kudos to Adam Austin!
Description of Work
Yearly review of my home A.C.
Category
heating & air conditioning/hvac
Cost
$220
Hire Again?
Yes
Patricia L.
5.0
06/03/2022
Its great! working great! Thank you!
Description of Work
work on outside unit A/C
Category
heating & air conditioning/hvac
Hire Again?
Yes
Steve G.
5.0
06/03/2022
Great. Logan is an excellent communicator.
Description of Work
Trouble shoot system, replace capacitor
Category
electrician, heating & air conditioning/hvac
Cost
$345
Hire Again?
Yes
Shirley D.
5.0
06/03/2022
Jordon Thompson was courteous and efficient and prompt! Very impressed
Description of Work
Several things on both furnaces and air conditioners
Category
electrician, heating & air conditioning/hvac
Cost
$2,000
Hire Again?
Yes
Larry O.
5.0
06/02/2022
Awesome! Jim did a great job. Honest work.
Description of Work
A/C was dead
Category
electrician, heating & air conditioning/hvac
Hire Again?
Yes
Kimberly J.
5.0
06/02/2022
Travis was punctual, friendly and efficient. He performed the routine checkup of our HVAC equipment and provided his findings. We appreciate these checkups as part of our membership.
Description of Work
Routine checkup
Category
heating & air conditioning/hvac
Hire Again?
Yes
Patrick M.
5.0
06/02/2022
Inspection revealed issue with electrical component of condenser unit. Quickly fixed. Other small maintenance items of HVAC system. Install of UV lights. Brendan was punctual, polite and efficient.
Description of Work
Semi Annual Inspection
Category
electrician, heating & air conditioning/hvac
Cost
$84
Hire Again?
Yes
Richard B.
5.0
06/01/2022
Mercedes Smith was our technician. We were impressed by her competence and professionalism. She was personable and focused on solving problems for us. She explained the procedures she was using as well as the parts involved. We will always ask for her when and issues come up.
Description of Work
Air scrubber not working/central air to the furnace stopped working
Category
electrician, heating & air conditioning/hvac
Hire Again?
Yes
SYLVIA W.
5.0
05/30/2022
On time. Good communication. Fast service. Nick was knowledgeable and friendly.
Description of Work
Repair burned out wire and capacitor.
Category
electrician
Hire Again?
Yes
Tom J.
5.0
05/29/2022
Greg let me know when he was on his way . He checked to see what was needed for the repair and informed me of repairs needed and cost . He was both professional and a wonderful technician ! We were very pleased with Greg and the service he provided !
Description of Work
Air conditioning repair
Category
heating & air conditioning/hvac
Hire Again?
Yes
Sandra S.
5.0
05/25/2022
It went fine, which is what I expected from Brent.
Description of Work
General inspection and replacement of strip for drip pan
Category
heating & air conditioning/hvac
Cost
$44
Hire Again?
Yes
Patrick B.
1.0
05/19/2022
I will try to be brief....we bought a new Lennox system (heat pump) in July 2019, 3 months after install it stopped working. Over 14 service calls later the unit was finally "fixed " in July 2021 after the techs had to consult with someone from Lennox. So now it is May 2022...about 9 months later and unit stopped working again, almost made it an entire year! We are Comfy Club members, so I called and lady said she will have tech out, tech calls and I explain problem to him, he says will be there within hour, so far so good. Tech arrives and starts off by saying that if it is drain clog, we will have to pay him. I said we are Comfy Club members and he said doesn't matter. I then explain the unit has not worked than 3 months in a row, he corrected me saying they were last here in July 21 for a service call. He went under house and pulled little drain cut off switch out and dumped water out, my Air handler is in a tall crawl space under the house. He said the drain line was clogged and opened the trap access cap and said there was water in it. Well since it was a drain trap of course there was water in it. Also every part he mentioned was installed by Fayette during original install. I mentioned that they were just here in December for our Comfy Club service and he asked if they cleaned the pan or treated it, told him don't think they did, just whatever came with service, he said that it cost extra. So apparently not..He then said he would have to charge me and I told him to bill me...he said he is supposed to wait until he gets paid. Told him he would be waiting awhile, because I was not paying him tonight. Especially since we are Comfy Club members and no one at anytime said that we would need to pay them for a service call, had I known that I would never have called this evening and waited till normal business hours. He then said that our unit is out of warranty and the Comfy Club only covers stuff inside the Air Handler...umm is the drain pan not inside the air handler? Like I said before this is first time it has worked 9 months in a row and I also think we have extended warranty, not sure without checking paperwork. I was adamant I was not paying him tonight, if they send me a bill fine. He left, he was at my house no more than 10 minutes. After he left I started thinking...my Air handler is in a tall crawl space and circulation vents are open, so it gets humid. When we were down there this evening I had a can of soda, which had condensation on it immediately. So an air handler blowing cool air would generate a lot of condensation, which would cause the switch to activate. Seems a bit odd that when he first got out of truck he seemed to know immediately what was wrong and claimed the drain was clogged. After he left I ran my Air hose into the drain line....it was not clogged!! So the issue is probably in the drain pan or possibly a bad condensation switch (overly sensitive) which according to the tech should be covered by our Comfy Club and or warranty, because it is inside the air handler. I would not recommend doing any business with this company and/or getting a Lennox...almost 3 years later and still calling about a new unit...cannot remember brand of old unit but only made 2 calls in 14 years and last call was when it was done. Comfy Club, if what tech said was true, is a waste of money don't bother with that either. Really not sure what they did in December except change an air filter.
Description of Work
Started in 2019 with installation of a Lennox Unit
Category
heating & air conditioning/hvac
Mohamed Y.
4.0
02/29/2020
Very expensive service... I was charged 210 dollars for 5-minute reprogramming of my new ecobee4 thermostat. I requested a technician to come to check my Air conditioner as my electric bill was higher compared to the last year.. he found nothing wrong with the system. I suggested to him that it might be the newly installed ecobee4 thermostat. He checked the wiring was good. He found out that it's set up to auxiliary heat as primary and reprogrammed it and charged me 210 dollars without letting me know it will be that expensive prior to the reprogramming... Imagine, 5-minute setup of the thermostat and they charge you 210 dollars.. I will never recommend them to anyone
Description of Work
reprogramming thermostat
Category
heating & air conditioning/hvac
travis O.
1.0
02/10/2020
Pressure switch replaced on furnace.
Description of Work
DO NOT RECOMMEND, substantially overpriced!!! Charged me $350 for a part that I found online for $13.00 and they spent 10 minutes replacing. A customer service rep named Alex called and called me a liar when I told him the price of the part. He wouldn’t tell me the price that he paid for the part. He interrupted me and tried talking over me. I hung up on him when I realized we were getting no where. I called around and that service call should have cost me $125-$175 not $350. Don’t fall for their monthly comfort program in your equipment it is only per each unit.
Category
heating & air conditioning/hvac

Service Provider Response

Hello Mr. [Member Name Removed], We are incredibly sorry to hear you are dissatisfied with our service. Our goal is to fix your HVAC issues quickly and efficiently. Our service is a premium service that requires the best and brightest HVAC technicians so we can achieve our goal. You did authorize the repair at that quoted price with a signature of approval. However, we apologize that you thought our service was not worth the price you agreed to. If you would like to speak to someone about this, please contact us at 859-233-0424.
Tracy C.
5.0
03/17/2019
The attic unit of my HVAC system was 22 years old. It finally failed about 5 days before I was having a large family get together. I contacted Fayette Heating and air because they advertised worked weekends at same charge. Initially I was annoyed I needed to join the Comfey Club to get priority service, but I have ended up being very pleased with the club program and have even renewed it for another year. All of the repair people I have dealt with have been personable and professional. I saw a review on the pricing that indicated higher than average. I estimate home repairs in my job and confirmed the pricing was within the market price for the area. I feel it can be done cheaper, but the service and quality of people in my home are important to me. As part of the club, I recently had a plumbing review. With my home being 22 years old, I know I am getting close or beyond the life expectancy of many plumbing parts. They gave me an extremely detailed description of what they can do to update some items, exact pricing , etc. It wasn’t a scare tactic approach, but things I assumed would need to be done and as a person who travels for my job, I do worry about leaks occurring while I am out of town.
Description of Work
HVAC replacement
Category
heating & air conditioning/hvac, plumbing, air duct cleaning
Hire Again?
Yes
Gunvant S.
5.0
09/03/2018
Entire job was done on time and professionally done.
Description of Work
Installed new furnace and air conditioner for the upper floor. Got all work done in one days. The technicians worked in attic under extreme hot weather. Entire system works great.
Category
heating & air conditioning/hvac
Cost
$7,000
Hire Again?
Yes

Phone

Address

817 Nandino Blvd

Lexington, KY 40511

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

https://www.fayetteheating.com

Other Information

Services offered

Residential and Commercial HVAC contractor, air conditioning & plumbing repair. >>>>>>>>Our technicians are certified drug-free, background checked and cross-trained to be some of the best in the nation. 24/7/365 - No Overtime - Ever!

Services not offered

Ask for details

Covid-19 update

We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Visa
MasterCard
American Express
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Financing Available

FAQ

Fayette Heating & Air is currently rated 4.3 overall out of 5.

Fayette Heating & Air is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Fayette Heating & Air accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available

Yes, Fayette Heating & Air offers free project estimates.

Yes, Fayette Heating & Air offers eco-friendly accreditations.

No, Fayette Heating & Air does not offer a senior discount.

Yes, Fayette Heating & Air offers emergency services.

No, Fayette Heating & Air does not offer warranties.

Fayette Heating & Air offers the following services: Residential and Commercial HVAC contractor, air conditioning & plumbing repair. >>>>>>>>Our technicians are certified drug-free, background checked and cross-trained to be some of the best in the nation. 24/7/365 - No Overtime - Ever!