E Stephen Hein Florist

Florists

About us

Professional floral services and fresh flowers in Lexington, KY. The only flower shop in town with free local delivery on online orders and never any fees. We are proud to supply the flowers that make your weddings, birthdays, Mother's and Valentine's days special. Free flower delivery and never any fees.

Business highlights

38 years of trusted experience

Services we offer

Same-day Delivery, Hand-Arranged Flowers, Bouquets, Boutonnieres, Corsages, Baskets, Balloons, Bears, Chocolates, Mother's Day, Prom, Valentine's Day, Weddings, Funerals.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
17%
2
17%
1
17%


Rating CategoryRating out of 5
quality
3.8
value
3.3
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-6 of 6 reviews

Zack H.
11/2021
1.0
florists
  + -1 more
DO NOT USE MR. HEIN. My wife got scammed. We used Mr. Hein for our wedding. Several weeks later, we were picking up a final item we had already paid for, and he said we had not paid for it, charged our credit card, and refused to refund us. On top of this, Mr. Hein insulted my wife before she left his shop. Avoid Mr. Hein at all costs. He scammed us for over $500.
Description of Work: Wedding Flowers

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lynn D.
05/2015
5.0
florists
  + -1 more
my friend called me about ONE hour later and sent me a picture of her bouquet. It was stunning. I was stunned. It's hard to do something for a friend that lives out of town and they handled it for me. I appreciate that type of service.
Description of Work: Made a lovely arrangement of lovely spring flowers for a friend that needed something happy. Said they could deliver the next day. Asked if there was any way they could do it today, would mean a lot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jody B.
11/2014
5.0
florists
  + -1 more
Great, beautiful
Description of Work: My sister ordered flowers for me on my birthday( I previously have reviewed this business and was not happy), but this time they really redeemed themselves she wanted the flowers delivered on my birthday I missed the delivery it was a surprise and they left a note for me to call I did and told them the next day would be fine it was late in the day and I knew traffic would be bad for the driver they insisted on delivering the that day and Mr. Hein delivered them himself the flowers were fresh and beautiful and lasted far longer than I thought they would Thank you Stephen Hein florist

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jody B.
06/2014
3.0
florists
  + -1 more
for the price and the reputation I was a little disappointed a topiary is a topiary added flowers were skimpy and did not last from a Thursday night visitation until funeral service the next day. My sister purchased these long distance and asked how they were I was ashamed to tell her how wilty and brown edged the flowers were and the white bow was merely a piece a ribbon twisted around a green floral pic my estimate it may have taken them more time in delivering them than it did creating arrangement . I could have archived the same look on my own piecing together a potted plant and fresh stems from Kroger's I woulds have at least attempted to form some type of interesting bow
Description of Work: small topiary arrangement for a funeral consisting of small ivy topiary with 4 flowers in water tubes

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


William G.
07/2013
5.0
florists
  + -1 more
Ordered wreath, picked it up at time give. Pretty simple and easy. I will use this florist for future events...
Description of Work: Provided Wreath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Virginia H.
05/2011
2.0
florists
  + -1 more
All service was performed to satisfaction, but this florist is was overpriced.
Description of Work: Ordered flower arrangement for a funeral and the flowers were pretty, but the arrangement looked like a $30.00 arrangement, instead of a $150.00 one!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

    Contact information

    611 Winchester Road, Lexington, KY 40505

    http://www.estephenheinflorist.com/

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    8:30 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Florists

    FAQ

    E Stephen Hein Florist is currently rated 3.5 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 8:30 AM - 12:00 PM

    E Stephen Hein Florist accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, E Stephen Hein Florist offers free project estimates.
    No, E Stephen Hein Florist does not offer eco-friendly accreditations.
    No, E Stephen Hein Florist does not offer a senior discount.
    No, E Stephen Hein Florist does not offer emergency services.
    No, E Stephen Hein Florist does not offer warranties.
    E Stephen Hein Florist offers the following services: Same-day Delivery, Hand-Arranged Flowers, Bouquets, Boutonnieres, Corsages, Baskets, Balloons, Bears, Chocolates, Mother's Day, Prom, Valentine's Day, Weddings, Funerals.

    Contact information

    611 Winchester Road, Lexington, KY 40505

    http://www.estephenheinflorist.com/

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    8:30 AM - 12:00 PM