CONCORD CUSTOM CLEANERS

Dry Cleaning, Alterations/Sewing/Decorating, Shoe Repair,


Services we offer

DRY CLEANING, LAUNDRY, DRAPERY CLEANING, ALTERATIONS, SUMMER STORAGE, SUEDE AND LEATHER, WEDDING GOWNS, HOUSEHOLD ITEMS, SHOE REPAIR, AREA YOUNG CLEANING, FREE BUTTON REPLACEMENT, FIRE RESTORATION SERVICE, DRIVE-THRU SERVICE.

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
50%
2
25%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.3
professionalism
3.5
responsiveness
2.8
punctuality
4.3
Showing 1-4 of 4 reviews

Angela R.
03/2012
2.0
dry cleaning
  + -1 more
I do not like them. They lost some clothes and they never replaced them. I found a place that was less expensive and did a better job. I will not use them again.
Description of Work: I used Concord Custom Cleaners, a year ago. They lost my sweater.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0


Angela R.
08/2011
3.0
dry cleaning
  + -1 more
I began using using Concord Cleaners, because their location was convenient and they had quick turn around. They did a pretty decent job cleaning and pressing the clothes. Unfortunately, they lost my sweater. It was never returned. I'm not willing to risk any more of my clothing with them.
Description of Work: I did regular dry cleaning with this company. All my orders were standard dry cleaning and pressing. I did not get any clothing alterations or drapery cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$50

Roger D.
02/2009
3.0
dry cleaning
  + -1 more
Every shirt has at least one crease - even after I started to ask for "no creases / no clamp marks". I finally gave up after they ruined a new shirt that I really liked. After repeated re-dos on that particular shirt - could not be be "fixed". No one wanted to pay for my new (now ruined) dress shirt. There goes a $70.00 shirt! There goes my business!
Description of Work: This company consistently ruins the Men's Collars with permanent creases that are caused by faulty workmanship and/or lack of attention to detail.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$75

Otto C.
10/2008
5.0
dry cleaning
  + -1 more
After a bad experience with another dry-cleaning company, I started bringing all my dry cleaning to Concord on Todd's Road, and I haven't been disappointed yet. They are always on time, use just the right amount of starch, and there are hardly any imperfections in my pressed shirts.
Description of Work: Dry cleaning of suits, blazers, and shirts. So far I haven't brought them anything unusual like pillows or very delicate fabrics.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

    Contact information

    3100 Todds Rd, Lexington, KY 40509

    CONCORDCUSTOMCLEANERS.COM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Dry Cleaning,
    Alterations/Sewing/Decorating,
    Shoe Repair,
    Drapery Cleaning

    FAQ

    CONCORD CUSTOM CLEANERS is currently rated 3.3 overall out of 5.
    No, CONCORD CUSTOM CLEANERS does not offer free project estimates.
    No, CONCORD CUSTOM CLEANERS does not offer eco-friendly accreditations.
    No, CONCORD CUSTOM CLEANERS does not offer a senior discount.
    No, CONCORD CUSTOM CLEANERS does not offer emergency services.
    No, CONCORD CUSTOM CLEANERS does not offer warranties.
    CONCORD CUSTOM CLEANERS offers the following services: DRY CLEANING, LAUNDRY, DRAPERY CLEANING, ALTERATIONS, SUMMER STORAGE, SUEDE AND LEATHER, WEDDING GOWNS, HOUSEHOLD ITEMS, SHOE REPAIR, AREA YOUNG CLEANING, FREE BUTTON REPLACEMENT, FIRE RESTORATION SERVICE, DRIVE-THRU SERVICE.

    Contact information

    3100 Todds Rd, Lexington, KY 40509

    CONCORDCUSTOMCLEANERS.COM