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Comfort Heating & Air
Electrical Baseboard or Wall Heater - Repair, Excavation - Major Grading or Resloping, Central A/C - Install,
About us
We are a 7X Super Service Award Winner and have won the award every year since we have been on Angie's List. We are a family-owned and operated local HVAC company, that provides only the highest quality residential and commercial services. Whether your furnace needs repaired, you need a new air conditioner installed, or you're just being proactive with a maintenance, we have the solution to make you comfortable. We know misfortune can happen at any minute and you shouldn't have to suffer. We're happy to offer 24/7 emergency service and a 60 month, no interest financing plan. To help prevent those unwanted disasters, ask about how you can join our Comfort Club. Don't wait, " Call The Comfortman™ today!
Business highlights
Emergency services offered
28 years of experience
Services we offer
24 Hour Service Etc., Duct Work, Electric Air Handlers, Electronic Air Cleaners, Gas Furnaces, Geothermal Installation and Service, HVAC Maintenance, Heating & AC Services, Humidifiers and Dehumidifiers, Mini Split or Ductless Systems
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8229 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 3% | ||
| 2% | ||
| 2% | ||
| 1% |
Showing 26-50 of 229 reviews
Denise W.
Jul 2018
Excellent service. Very friendly and knowledgeable. Would highly recommend.
Response from Comfort Heating & Air
"Thank you for the A rated review and thank you for being our customer! Mike Buckley Owner"
VALERIE B.
Jun 2018
It went very well. We had just recently had a new system and half of another system put in about a month prior by another service provider. The other provider did not charge one unit properly with refrigerant and did not have a valve changed on the inside of the house when the outside unit was changed. Comfort was able to come to our house within a couple of days and diagnose the problem very quickly. They were able to make the proper repairs and got our units working properly again. They were very professional, very clean, and let us know what the cost would be to make the repairs before the actual repair. J.R. was our service provider and even called back a couple of times to make sure everything was working properly. At one point he came back to the house to tweak the system to get it working completely right. We would definitely use Comfort Heating and Air again and recommend them to anyone.
Response from Comfort Heating & Air
"Thank you for the review! JR is an excellent tech that takes a special interest in all of his clients. We appreciate you working with our company. Let us know if there is anything we can do for you in the future. Take care! Mike Buckley (Owner)"
Randall B.
Jun 2018
The team of Alex, Matt, and Leaman were excellent. They were thorough and neat during the installation process. In difficult conditions, they did a great job, working extra hours to get the job completed.
Response from Comfort Heating & Air
"Thank you for the review, sir. We are glad you had a great experience with us. Take care! Mike Buckley (Owner)"
Tonya B.
Jun 2018
JR Disponett was great! Very professional and friendly. Would definitely recommend.
Response from Comfort Heating & Air
"Thank you for the review! We are lucky to have JR as a part of our team. He does a great job for all our customers. Mike Buckley (Owner)"
Marsha W.
May 2018
Adam and Quan worked on Saturday in the rain and had to do extra work because the furnace I wanted wouldn't fit in the space that I had so they went back and got a furnace that would fit. Everything works well and they cleaned the mess up too!
Response from Comfort Heating & Air
"Thanks for the review! We try to take care of things regardless of the conditions. We're glad we could accommodate you. Mike Buckley (Owner)"
Aleta R.
Apr 2018
I can't say enough good things about this company. Ryan Woodall, Comfort Advisor, spent at least an hour going over all the facets of replacing a 20 year old AC and gas furnace. He was very patient, even when I asked him to write up another quote for a lower SEER unit. The 3-man installation team arrived just a couple of days later and worked very quietly, efficiently and neatly - and were in an out in just 4 hours - on a Saturday! Later that night I had a question and a supervisor called me promptly, answered my questions thoroughly and reassuringly. The next day a different rep called to make sure I was satisfied. Excellent customer service, from start to finish. They all work hard for their high ratings and they deserve every star. The unit itself is efficient and works quickly and quietly. No regrets.
Response from Comfort Heating & Air
"Thank you for the review! We know these are big investments and we try to be as thourough as possible and provide as many options as customers want. Thanks again. Mike Buckley (Owner)"
Chelsea B.
Apr 2018
Overall the process went incredibly smooth. I am a new homeowner and in general a really detail-oriented person. I did not want to wait until our 14 year old system went down to make a decision on a new HVAC and risk feeling rushed and panicked about this big decision. I spent 45 minutes on the phone with Mike Buckley, the owner, asking all kinds of questions about financing, warranties, SEER ratings, etc. He came out that same day to look at the system and, after laying out all the options, I decided to opt for a payment plan and get the most energy efficient model available. I feel really good about this decision and Robert and Ryan (our install crew) were wonderful. They were so patient with my crazy jack russell who feels the need to bark at EVERYTHING and were great about explaining to me what they did and how the new system worked. They were incredibly professional and thorough, even working in the rain to install the outdoor unit on time. Finally- Comfort let me know about an energy rebate program that I didn't know anything about--saving me an additional $400. Overall- i'm always willing to pay a little more if it means supporting a company I like and that I trust.
Response from Comfort Heating & Air
"We're so glad we could take care of you. I am very thorough with the whole process and my install crews are too...and they don't mind dogs or cats or lizards for that matter! Thanks for the review! Mike Buckley (Owner)"
WL. P.
Mar 2018
3/27/18 Jonathan Hudnall came to do a spring check up, very satisfied with his work, arrived on time did an excellent job and my dogs loved him!
Response from Comfort Heating & Air
"Thanks for the review! Jonathan is an awesome tech, with a great personality and an excellent skill set...and he's great with animals! Thanks again for the review. Mike Buckley (Owner)"
Sherry W.
Mar 2018
I phoned Comfort on Monday morning, March 5 for an estimate to replace the entire HVAC unit. I had been told by another company that my 9 year old furnace should be replaced due to costly damage. Knowing that an HVAC system should last well over 9 years, I called several companies for an estimate. Chase from Comfort came out that same afternoon. He took a multitude of pictures. My air conditioner was over 30 years old so I knew that it needed to be replaced. Chase sat down with me and went over all his photos. He showed me that the furnace did not need to be replaced and showed me what they could do to improve it's efficiency. He gave me a very reasonable estimate on improving the furnace and replacing the Air Conditioner. My husband had a day off that Wednesday so I ask Chase if Comfort could do the work then. He agreed. Chase said that Nick would be out between 8 and 8:30 on the 7th. Nick and Q showed up at exactly 8. Chase told me that the work would take between 5 and 7 hours. The work took 6 1/2 hours. Nick and Q were very respectful of our home. After Nick introduced himself they got to work and I did not see them and barely heard them until the work was done. Nick came in to install the Nest thermostat and fire/carbon monoxide combination Nest unit. Nick clearly went through how to use the thermostat and showed me how to download the app. He was very good at answering all our questions and I understood the thermostat completely before he left. The cost was the exact amount we agreed on. Chase, Nick and Q could not have been more professional. We will recommend them highly to anyone we know looking for a good HVAC company. Thanks guys!
Response from Comfort Heating & Air
"We're so glad we could get you a new system and back up and running. Chase is very thorough and Nick and Q are great installers. Let us know if we can do anything else for you. Take care! Mike Buckley (Owner)"
Roger H.
Feb 2018
Excellent, service tech Ray Wallace was very thorough and professional.
Response from Comfort Heating & Air
"Thanks for the review, sir! Ray is a veteran technician and he takes good care of our customers. Glad we could take care of you! Mike Buckley (Owner)"
Robert M.
Jan 2018
The unit worked great until the evening and I went back out to check the problem. Again, made one call, set up an appointment, and a tech came out and solved the problem in just a few short minutes. While he was there, he checked the unit over and did a few more things to make certain it wasn’t going to fail again. Overall a great job.
Response from Comfort Heating & Air
"Thanks for the review. We have the best of the best techs. We're glad we could take care of you. Mike Buckley (Owner)"
Dustin R.
Jan 2018
The service men (Quang and Nick) were sent out as soon as possible. They were extremely efficient, diligent, and very easy to work with. They were personable and honestly the most helpful service men I've ever dealt with. They spent an entire day installing the new gas furnace system in extremely low temperatures, then Quang came out the second day on his own and installed the AC system in less than four hours. Would highly recommend them to anyone.
Response from Comfort Heating & Air
"Thanks so much for the review! We appreciate you taking the time to write it. Nick and Q are awesome installers and we're lucky to have them. Take care! Mike Buckley (Owner)"
Mary G.
Dec 2017
The workman who came out did an excellent job and the bill was very reasonable. I will use this company as my only company for fixing and bi-annual servicing.
Response from Comfort Heating & Air
"Thank you! We are happy to have you as a long term customer and we are glad you had a great experience! Mike Buckley (Owner)"
Jeff T.
Dec 2017
Over the years we have had so many problems with our old systems. We had finally had enough of it. After calling several local HVAC companies, Comfort Heating & Air had, by far, the best prices and warranty coverage. Our furnace went out on a Saturday morning, when it was 20 degrees outside. We called, they came out right away. Kevin diagnosed that we needed a new control board. We originally thought we would just replace that, but after talking and thinking we just decided to replace it all. We called Chase (sales) to let him know, on Saturday, they had their crew here first thing Monday morning to do the work. Robert and Ryan showed up on time, were very professional, and did an outstanding job. It took all day, but I didn't care, they did the job right. We now have reliable heat and were able to switch our old R-22 A/C unit out for the new kind. This will be a welcome change when the weather warms up. They offer a 10 year warranty. If anything breaks with the system, they replace the entire system and the 10 years start over. No one can beat that warranty coverage. Just outstanding. They will be the company we call in the future for any and every possible need for HVAC. Highly recommended.
Response from Comfort Heating & Air
"Thanks so much for the review, [Member Name Removed]! We're so happy to hear that you LOVE our warranty. We have put a lot into it and it keeps our customers happy. Thanks for being our customer! Mike Buckley (Owner)"
MIke F.
Dec 2017
Robert and Leman did an excellent job with great professionalism. They were very nice and polite. I would recommend them highly.
Response from Comfort Heating & Air
"Thanks so much for the review! We have great installers! Take care! [Member Name Removed] Buckley (Owner)"
Jeanne S.
Nov 2017
Professional and knowledgeable. Cost -large discrepancy from previous year
Response from Comfort Heating & Air
"Thanks for the review. We're sorry you didn't agree with the price. Prices increase in our industry every year, because of an industry increase. But we respect and value your opinion and appreciate you taking the time. Mike Buckley (Owner)"
Tammy P.
Nov 2017
He said everything looked great.
Response from Comfort Heating & Air
"Thanks for using our services! We're glad everything was in good shape! Mike Buckley (Owner)"
David L.
Nov 2017
Excellent service! J.R. came to the house to inspect our old units (we knew they were antiques). He made reasonable recommendations and presented prices on new units without overselling or making the hard pitch (which nobody likes). This was followed up by an install within just a few days by Leo and an incredible crew that were respectful and took the time needed to do the job right, not fast. Very happy with our new systems and the Nest thermostats. Cannot say enough good things; we are very happy.
Response from Comfort Heating & Air
"Thanks so much [Member Name Removed]! JR is a great tech. We're lucky to have him. The Nest thermostats are out of this world and save you the equal cost of one in a year in a half to two years and then its all more savings from there. Thanks for the review and enjoy your new system! Mike Buckley (Owner)"
Monica B.
Oct 2017
The Installation crew, Robert, Ryan and Quan, did a top notch job. They were efficient, knowledgeable, hard working and very pleasant and professional. Ryan clearly explained operation of thermostat . The work areas were cleaned up and trash was hauled away. Total job was completed in one day and everything works great. Chase, Comfort Advisor, patiently explained the different models and features along with pricing information. He was available to answer all of our questions in a timely manner. Also very knowledgeable and professional. Strongly recommend.
Response from Comfort Heating & Air
"Thanks so much for the review, [Member Name Removed]! Chase is an awesome Comfort Advisor that doesn't mind taking his time answer as many questions as you may have. And our install crews are all top notch. You are in good hands. Thanks for being our customer! Mike Buckley (Owner)"
Nicky L.
Oct 2017
I had a great experience! Jake was professional, and very honest about what needed to happen, and what could wait. After diagnosing, he came out the next day to complete the repair. He was timely, friendly, and provided a fair price.
Response from Comfort Heating & Air
"Thanks for the review! Jake is an awesome tech and a gentleman. Take care! Mike Buckley (Owner)"
Steven T.
Sep 2017
Prompt, detail oriented and cleaned up when done.
Response from Comfort Heating & Air
"Thank you, sir! That is what we aim to be! Take care! Mike Buckley (Owner)"
Margaret F.
Sep 2017
Great. Courteous, responsive and efficient.
Response from Comfort Heating & Air
"Thank you! That is our goal! Mike Buckley (Owner)"
Clayton M.
Aug 2017
Service technicians introduced themselves, went over the work to be done again, and got to work very quickly. Leo and Nick were knowledgeable and willing to explain anything that I had questions about. Everything was set up without a hitch.
Response from Comfort Heating & Air
"Thanks, [Member Name Removed]! Enjoy your new system! Mike Buckley (Owner)"
Martha S.
Aug 2017
I cannot recommend this company enough. Super professional, punctual, & knowledgeable . Ray was my service provider. He did a fabulous job. This is a 5 star company that gives its customers 5 star service! I will definitely use them again:)
Response from Comfort Heating & Air
"Thank you so much! We ARE a 5-Star company and we look to show it. Mike Buckley (Owner)"
RON A.
Aug 2017
Since my until was 21 years old, I decided it would be to my advantage to purchase a whole new outside unit and the condenser coils for the furnace (my furnace was just as old, but we both decided it was still in good shape and did not need replacing). My old Rheem was a 3 ton, probably 10 SEER, Freon based unit that had served me well. I was told that the new State law said that the lowest SEER unit that could now be installed was 14 and I opted for a more efficient 16 SEER one that ran $6,669 for both units, installation, & tax. I asked about discounts as an Angie's List, AAA, AARP member or military and I was offered a 5% discount for military. The unfortunate thing is that they could not come back to install the new unit for 3 days and my house was already up to 90+ degrees inside! When Kevin came back to install the new unit, it was actually a different model than what I had purchased, but it was an exact replacement for it. The unit was extremely quiet and ran great for about a week and then the compressor shut down for no apparent reason. I called and Kevin came right back out, checked the unit out but could not find anything wrong other than it was minimally under pressured. The unit ran for another few days and did the same thing on a Sunday. A different tech came out and also could not find any valid reason for the compressor to shut down unexpectedly. He had to cool the compressor down with a water hose to be able to work on it and determined that for some reason the compressor was getting so hot that it was shutting itself down but could not determine why it was happening. He was able to get the unit running again and said if it happened again they would most likely have to replace the unit. Well, the next day it shut down again and a different tech came out and he was not able to determine the exact cause either. He talked with his supervisor and they agreed that the unit was bad and needed to be replaced. Two different techs showed up within a half hour to replace the unit, which they did in under 2 hours with one that was the same model as I had originally purchased! Even though I had so much trouble with the original new unit, I was very pleased with Comfort Air's willingness to find the problem as quickly as possible and to replace the bad unit without any hassle. I was also very impressed with Kevin and all of the other technicians who came to try to determine the problem with the compressor and do what they could to get it running. I am crossing my fingers that this replacement will continue to function properly - so far it has, but it has only been one day since it was installed.
Response from Comfort Heating & Air
"Thanks so much for your review! We're sorry there were some bumps along the way, but we're so glad we could get you up and running. We never quit on our customers and we appreciate your grace and patience. Thanks for being our customer. Mike Buckley (Owner)"
Licensing
State Contractor License Requirements
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FAQ
Comfort Heating & Air is currently rated 4.8 overall out of 5.
Comfort Heating & Air accepts the following forms of payment: CreditCard
No, Comfort Heating & Air does not offer free project estimates.
No, Comfort Heating & Air does not offer eco-friendly accreditations.
No, Comfort Heating & Air does not offer a senior discount.
Yes, Comfort Heating & Air offers emergency services.
No, Comfort Heating & Air does not offer warranties.