Comfort Heating & Air

This was a smaller, older home that had a cheap furnace and AC from the previous owner that finally went out. After soliciting several bids to replace the system, we chose Comfort Heating and Air for 2 reasons: they did an excellent job in diagnosing the problem and giving us options, plus we have owned Trane systems before and they are quite reliable. The pricing was reasonable, too. One note: after beginning the project (which was installing a unit horizontally in a crawlspace), we discovered the inside of the existing duct work had a lot of mold. The decision was made to replace the entire ducting under the home. This did cost us some additional $$ but was well worth it. Also, Tony and his crew were very accommodating even though it meant an additional day's work in masks and protective gear, in 90 degree weather! They also came up with a way to install filters in the floor vents so that we do not have to crawl under the home to change them. Finally, they disposed of all existing old material and cleaned up quite well. Lets face it, replacing an HVAC system is not something anyone wants to do, but overall the experience was very positive, the people were quite professional and courteous. Highly recommended.

They were good and I would use them again.

I got an appointment within 24 hours of calling with a very pleasant receptionist who carefully explained their maintenance program. The policy is that they will call prior to the technician arriving, which they did, and he arrived within the appointment timeframe. He was thorough in his inspection of the heat pump and fan; and detected one problem which he promptly corrected. He also answered all of my questions and made some suggestions on changing of the filters. Am very impressed with their promptness in the appointment, and thoroughness of maintenance.