
Champion Waterproofing & Piering, LLC
About us
Super Service Award Winners 2014-2017. Residential and Commercial, Locally Owned and Operated. Financing available-12,24,&36 Months Same as Cash. Bonded and Insured in Kentucky and Indiana.
Business highlights
Services we offer
Foundation crack repair, and mold removal. Install EGRESS WINDOWS., battery backup sump pumps, concrete floors, crawl space liners, exterior and interior waterproofing, humidity control, interior drain tile systems, primary sump pumps, wall bracing & foundation underpinning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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84% | ||
16% | ||
0% | ||
0% | ||
0% |
"Hi and Good Morning, [Member Name Removed]! We're happy to hear about your dry basement. Premium, customer service is our priority here at Champion Waterproofing & Piering. Please, feel free to call us any time in the future. Remember we stand behind our work and strive for customer satisfaction, always. Thank you for allowing us to serve you! Best Regards, Catherine"
"Hello, and Good Morning! The Champion Team would like to thank you for your review. Your complete satisfaction is what we strive for. Have a wonderful day, Catherine"
"Good Morning! The Champion Waterproofing & Piering team wants to thank you for your kind review. Remember, we stand behind our work and call us with any questions. Best Regards, Catherine"
"Good Morning! Thank you for being another happy Champion Waterproofing & Piering customer! Your great review means a lot to our team. Best Regards, Catherine"
manager represented company was very professionally
also who answered the phone
"Hi [Member Name Removed]! Thanks for the opportunity to serve you! Champion"
"Thank you for your kind review!"
"Hello! Thank you for your kind review. We thank you here at Champion Waterproofing & Piering, Lexington. Best Regards, Catherine"
"Hello! Thank you very much for your wonderful review. The Champion Waterproofing & Piering team thanks you. Kind Regards, Catherine"
"Thank you for taking the time to give us a review. We appreciate your business."
"Hello! And thank you for your review! Let us know if you sell your home. We'll be happy to transfer your warranty. Best Regards, Catherine"
"Hello! Thank you for taking the time to leave us such a wonderful review. Have a wonderful day, Catherine"
"Hi! Thank you for your review. Happy to have you as another satisfied customer. Kind Regards, Catherine"
"Hi! Thank you for the kind review. It means alot! Kind Regards, Catherine"
"Hello! Thank you for taking the time to leave us a stellar review. It is greatly appreciated by the team. Best Regards, Catherine"
"Hi! Thank you for taking time to leave us such a great review. Best Regards, Catherine"
"Good Morning! Thank you for your great review! Much appreciated here. Best Regards, Catherine"
"Good Morning! Glad your happy with our workmanship. We're happy that your another satisfied customer. Best Regards, Catherine"
The July rains more than saturated my ground. It created aquariums from two window wells in the basement as well. I cleaned out the window wells as best I could but realized that the trouble was with the removal of water from the ground close to the house. Sean from Champion came out, gave me a quote and scheduled work.
Unfortunately, the date we had scheduled had been taken when he returned to the office, so he promptly called me and re-scheduled the work date for about a week later. On the day of the work, a Monday, he called to say that he was unwell as were most of the crew who had been scheduled for the work. Since I had been re-scheduled once before, he made every effort to get my work re-scheduled for later in the week.
On the re-scheduled work date, Sean promptly arrived and explained to the work team what was necessary to do. Jacob, the crew supervisor took it from there.
The work was done in a timely manner, and clean-up was excellent!
While scheduling issues do happen, Sean's responsiveness was the outstanding part of the transaction. He handled the issue very well, despite feeling less than perfect. As someone who has worked in customer service for over 20 years, it is easy for me to find fault with company representatives. However, Sean did everything to make the situation right in the best ways of customer service. He is to be highly complemented.
Champion is a great firm!
"Hello! And thank you for the great review! We are very pleased to have another happy customer on board. Best Regards, Catherine"
"Hi! Thank you for our great review. Glad your basement is dry and your happy with our work. Best Regards, Catherine"
"Hi! Thank your for your kind review. Your satisfaction is what we strive for. Best Regards, Catherine"
The workers were polite and accommodating. I am picky about my plants and was very pleased that Brock was careful to protect the lawn and shrubs.
I am embarrassed but it did not occur to me to call and have the underground utility lines marked/flagged. I wish I had: a utility line entered the house smack in the middle of one of the holes. Fortunately the hole was hand-dug by Brock who quickly realized the problem and changed the hole location. I wish I had called 811, I wish Shawn had told me to make the call or I wish that Champion Waterproofing and Piering had called. It could have ended very badly, luckily it didn?t.
The tuck pointing was pretty basic: as far as I could tell there was no attempt to match the color to the current mortar, the worker pushed the mortar into the cracks and smeared it around with his finger. He was accommodating when I handed him a wet rag and asked him to wipe the excess mortar off the bricks, but I doubt if it would have happened if I had not been there. I suspect it was h****** the worker?s finger, plus there is a gray haze over the bricks adjacent to the tuck pointed areas.
Overall I am happy with my experience with Champion Waterproof and Piering and happy with the job they did.
Licensing
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