CARSTAR South Broadway logo

CARSTAR South Broadway

About us

Located in beautiful Lexington, Kentucky; Our 40,000 square foot state-of-the-art collision repair facility is also the only central Kentucky auto body shop certified by multiple automobile manufacturers.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Repair collision, cleaning of wheel wells, leaning all glass and the console/dash areas, paint and the refinishing & detailing, pickup & delivery, vehicles, wheels & tires.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
0%
2
0%
1
0%
Showing 1-22 of 22 reviews
Walter G.
Aug 2017
5.0
Yes, I recommend this pro
The work was excellent--very high quality.

Nedra C.
Jun 2017
5.0
Yes, I recommend this pro
Perfect. They did exactly what they promised, when it was promised and the result was outstanding!

Mark M.
Feb 2017
5.0
Yes, I recommend this pro
They did a great job for us!

Laurie L.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Mark D.
Dec 2014
5.0
Yes, I recommend this pro
$3,000
I was rear ended on Versailles Road on my way home. The repair was a flawless transaction. Would highly recommend.

NANCY B.
Oct 2014
5.0
Yes, I recommend this pro
$887
Everyone was perfect.

Barbara S.
Aug 2014
5.0
Yes, I recommend this pro
$4,000
Very professional.  Excellent outcome.

Ashley H.
Jun 2014
5.0
Yes, I recommend this pro
$1,100
unknown

Susan B.
May 2014
5.0
Yes, I recommend this pro
$3,500
Excellent work - explained all that would be done.  Work took a bit longer than I had hoped but it was over holiday week so not that surprising - they had to wait for parts.

K W.
Apr 2014
5.0
Yes, I recommend this pro
$1,900
unknown

Heather C.
Apr 2014
5.0
Yes, I recommend this pro
$200
They were great. They were very professional, very modern and very clean looking. It didn’t look like a lot of auto body work shops where it smells like grease; it was really nice. They did the job under budget and quicker than I thought. It looked great.

Matthew M.
Apr 2014
5.0
Yes, I recommend this pro
$1,700
unknown

John H.
Jan 2014
4.0
Yes, I recommend this pro
$1,300
.

Mark J.
Nov 2013
5.0
Yes, I recommend this pro
They were very courteous and professional.  Highly recommend them.

Susan S.
Sep 2013
5.0
Yes, I recommend this pro
$5,000
GREAT. HONEST WITH ME ABOUT LOSS. UNFORTUNATELY CAR WAS TOTALED.

Rachel S.
Jul 2013
5.0
Yes, I recommend this pro
$360
They cost a bit more than other places, but did a very professional
job.  They kept me informed, and I would use their services again.

Alan S.
Apr 2013
5.0
Yes, I recommend this pro
$125
This is the second time I have used South Broadway and I am absolutely sold on their amazing customer service as well as the great work they do. I took my car in was given a prompt estimate, the service was provided in one day at a price that was less than what was quoted to me. The staff was estimator was spot on, the receptionists are amazing and the whole experience could not have been better.

Joel M.
Jun 2012
5.0
Yes, I recommend this pro
$1,500
I would recommend them to others.  Their price was pretty much the same as everyone else.

Joel M.
Nov 2011
5.0
Yes, I recommend this pro
$2,500
This was the first time that I took my car to them. They were very professional, very clean and they did a qualitative stuff.

Candice W.
Feb 2011
5.0
Yes, I recommend this pro
South Broadway Collision Center did an excellent job repairing, painting, and blending the paint color to match my 10 year old car after it was involved in a collision. Not sure how much it cost since it was paid for through the insurance company. Workmanship was excellent, but the car did smell like paint really bad for the first several hours after I picked it up and I thought they were going to "detail" the interior of my car--but that could have been a misunderstanding on my behalf. Lastly, they estimated that my car would take 3 days to fix but it ended up being several days longer than that. Customer service was not great, but the workmanship more than made up for the other drawbacks. I would recommend this company to others needing repair and painting for a damaged vehicle.

Alex C.
May 2010
N/A
Yes, I recommend this pro
$9,000
They did an excellent job on a collision problem and I have seen some restoration work in their shop. We had an accident in Florida. So I called another auto service center and they turned me over to South Broadway Collision Center. They asked me if I could drive the car and I told them that I could. However, the doors and the trunk of the car had damaged. They told me not to let anybody touch my car. Everything that they did fit well and the paint matched too. They showed me a part where they thought that the paint didn?t match. They said that it was as good as they could do. I looked at it and I couldn?t find any difference. I also told them that they did a good job. I would definitely use their services in the future too.
Response from CARSTAR South Broadway
"Thank you for taking the time to complete this report. We work very hard to achieve undetectable repairs and appreciate the recognition you have given us. Thanks again!"

Sherri F.
Oct 2007
5.0
Yes, I recommend this pro
$2,000
We had used this company previously to strip and repaint our back spoiler on our car and they did a good job and were pleasant to deal with. They also cleaned our car inside and out prior to us picking it up. When we needed body and paint work done, due to a collision, we chose them again as we knew that they would do a good job. The main downside is that there is a wait to get your car in for the work and the work takes longer than some other body shops. The insurance part of this job was estimated to take 4 days and we also asked them to repaint the hood, due to some stone chips. The job took 10 days (8 business days + a weekend), which is a long time to be without one of your cars.
Response from CARSTAR South Broadway
"Thank you for the grade on our service and quality of repairs. We will continue to strive for perfection to better serve you."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

CARSTAR South Broadway is currently rated 5.0 overall out of 5.

Yes, CARSTAR South Broadway offers free project estimates.

No, CARSTAR South Broadway does not offer eco-friendly accreditations.

No, CARSTAR South Broadway does not offer a senior discount.

Yes, CARSTAR South Broadway offers emergency services.

No, CARSTAR South Broadway does not offer warranties.