BLUEGRASS TOWING CO

Auto Towing, Locksmiths

About us

ADDITIONAL CONTACT: ELIZABETH HERRON, JAMES L HERRON.

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
2.3
value
2.7
professionalism
2.3
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Robin L.
05/2010
1.0
towing
  + -1 more
see above
Description of Work: They towed my car under the pretence that I was displaying and outdated parking permit.($118.00). They damaged the undercarriage (vibration rattling) which I had fixed at the dealership ($240.00). I sent them the claim through my attorney. They have n\been stringing me along for 9 months and now they are refusing to pay. Mr. Alphin and Mr. Hall I give you an F.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$358

Robin L.
10/2009
1.0
towing
  + -1 more
We parked at our friends apartment with a guest parking pass. She has had the same guest parking pass for 3-4 years. We have used the pass many times before 9/21/09. Bluegrass Towing towed our car saying that the parking pass was not valid. Our friend was not made aware of this and there is nothing on the parking pass to indicate it had expired. When we picked up the car they would not listen to reason and said they could decided when a parking pass was or was not valid. They charged us $118 to get our car back. In addition to erroneously towing our car, they damaged it and it cost us $250 to have it repaired. We talked to several people at the company and noone wanted to admit that they made a mistake. Every person we spoke with was extremely rude. They do not care that they are a disreptuable company.
Description of Work: They towed our car from an apartment lot where a friend lives.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$118

Paul P.
12/2008
5.0
locksmith
  + -1 more
Overall, it was a Christmas miracle.
Description of Work: I locked my keys and phone in my 2003 Toyota Camry on Christmas Eve night, and called Bluegrass Towing the next morning around 11:20 am. On Christmas morning, the company sent out two diligent and extremely friendly workers to my relative's home and responded very quickly-within 13 minutes of my phone call. Locking my keys in my car on such an important evening was a stressful event, but Bluegrass Towing performed above and beyond their call of duty. I would highly recommend this company for any locksmith or towing services you need in the Lexington area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

    Contact information

    2285 Maggard Dr, Lexington, KY 40511

    bluegrasstowing.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Towing,
    Locksmiths

    FAQ

    BLUEGRASS TOWING CO is currently rated 2.3 overall out of 5.
    No, BLUEGRASS TOWING CO does not offer free project estimates.
    No, BLUEGRASS TOWING CO does not offer eco-friendly accreditations.
    No, BLUEGRASS TOWING CO does not offer a senior discount.
    No, BLUEGRASS TOWING CO does not offer emergency services.
    No, BLUEGRASS TOWING CO does not offer warranties.

    Contact information

    2285 Maggard Dr, Lexington, KY 40511

    bluegrasstowing.com