Bernie Hartung & Associates
About us
We will be your "BEST VALUE PROVIDER OF SERVICES" offering “AMERICAN MADE” equipment and materials whenever possible. We purchase from and exclusively utilize Lexington area suppliers. Our service is second to none. You are considered a member of our extended family, not a number. Personalized service and communications represent the cornerstone of our company. Our company was founded in 1990 when Bernie took advantage of an opportunity to transition from corporate America to the private sector as IBM Lexington became Lexmark International. Bernie has over 20 years experience in the mechanical trades and collectively our team represents a total of 100 + years of mechanical trade services. We combine emerging technology with reliable standards to bring the best possible service to our customers. Our business is built on a foundation of trust and strength provided through dealing with our satisfied customers and being represented by our dedicated staff. We are honored that nearly 80% of our business is through repeat customers or referrals. Our service recommendations to you are based on our desire to always be your "best value" provider of services.
Business highlights
Services we offer
Electrical Contracting & Home Inspections, HVAC
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 0% |
We had used Bernie Hartung before to service our furnace units. They were prompt in responding and usually worked us into their schedule within a day, especially during cold winter days when we had no heat. The servicemen showed up as scheduled and completed the repairs. The last guy that came for the furnace was not very experienced and he had to call for help several times before being able to fix the unit. They sent out different technicians on the jobs we hired them for and some were better than others. But they did not do a good job with the AC units.
We will use them again and again.
Bar nun, these guys are the absolute best HVAC company I have ever seen or can even imagine one that could be any better. No joke, these guys are phenomenal!!!! How have I come to this conclusion? Many reasons: First, for a long time before I became a customer of Bernie Hartung & Associates, I saw how professional and meticulous their work was compared to other HVAC companies in Central Kentucky. I worked for a company that cleaned air vents and saw that Bernie's HVAC work was at a higher caliber above the rest. To give you an understanding of how much a great business they are, it's like watching this year's 2014/2015 UK men's basketball team and how much of a joy it is to see the CATS win. Bernie Hartung and & Associates installed a 5" filter cabinet when they installed the new Goodman HVAC system in our home. This was included in the price as well, which was even lower than other HVAC companies in Lexington. I talked to one of the installers when they were installing our HVAC unit as I noticed that they were very concerned with doing it right the first time and going above and beyond to make a satisfied customer. I could easily tell that the Bernie and his son Mike (Owners of the company) expect high standards. Even more so, the high standards were accompanied by service that I have not seen anywhere else (and we have had a ton of work done on our home). Specifically, it was like they treated us like family. We were not another customer, but a real person, that they really cared about and I honestly cannot say enough good things about them. Our heat works great, our air is being purified by a Guardian Air purification system and the 5" filter and the air flow is amazing. If you want the best, I guarantee you that you cannot go wrong with these guys. To put it another way, if my MOM had an HVAC issue, I would tell her to use Bernie Hartung because they are the best and I would want the best for her!!!!! Their website is: http://www.berniehartung.com/
Very well. The technician suspected the batteries in the thermostat were the root cause of the issue and that appears to be the case. The batteries in the thermostat were low when tested by a battery tester (even though the thermostat's battery-low detection wasn't indicating as such), and there was some corrosion on the contacts in the battery compartment of the thermostat.
Batteries were replaced and haven't noticed any other issues.
"This work was performed 11/13/2013. Our data base shows the customer to be not the address you have listed for this review. The nature of the call was "Condenser making unusual noise." This is a heat pump and when entering and exiting the defrost mode they do change sound and make strange noises. The customer recently purchased this house and was not familiar with heat pumps previously. We checked the motor's fan blade, bearings in condenser fan motor, defrost cycle and refrigerant charge and found all to be within specs. We actually demonstrated the defrost cycle function for the owner to allow for a better understanding regarding the changes in sound when the condenser fan motor shuts off and the system changes modes from heating to air conditioning which constitutes the defrost function which is noisier than when the system is just running. We tighten all nuts and bolts and placed isolation foam between the condenser unit and the concrete pad it sits on. The unit was operating properly and decibels were within normal specifications. We charged them our $89.00 service call charge and minimum labor charge of $50.00 for the complete system checks we performed. The invoice total amount charged and the customer paid in full was $139.00."
seller in a home purchase, and gave a very professional and detailed
analysis regarding the HVAC unit that the home actually had installed in
it-- and why it needed to be replaced. Offered additional phone
consultation over a weekend (when the store was closed) that proved
informative and helpful and resolved my questions. Dealing with Bernie was among the few bright spots in my home purchase experience.
Outdoor Unit:
Technician checked electrical connections for tightness.
Checked voltage and Amperage of fan motor and compressor.
Checked refrigerant connections and refrigerant level.
Checked outside heat coils for dirt and debris.
Checked the system for normal operation.
Checked outside unit to make sure it was level.
Furnace:
Inspected furnace blower for amp draw.
Checked coil to make sure it was clean.
Checked drain to make sure it was clear.
Checked duct work and replaced furnace filter.
Checked electrical connections.
Indoors:
Inspected indoor thermostat connections.
Ran furnace air conditioner and checked for cooling and thermostat operation.
"We certainly appreciate (deleted member name) positive comments. Her experience and expertise in the real estate market is well known and respected. She is an excellent professional with the highest marks for integrity. We appreciate our working relationship with other professionals who recognize the value of other service providers."
Licensing
State Contractor License Requirements
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