About us
50 years servicing Central Kentucky, we offer AAA discounts, rides to work, internet access for waiting customers and online service history for vehicles. Since 1962, Auto Tech Service has aided thousands of motorists in maintaining their vehicles. By presenting an educated, informed, and informative service, we become our customers' partners in solving their transportation problems.
Business highlights
Emergency services offered
63 years of experience
Services we offer
Air conditioning systems, heating systems, fuel injection service, cooling system, emission control service, brake systems, engine performance, engine repair & replacement, electronics, electrical systems, computer systems, preventive maintenance
Services we don't offer
more later
Amenities
Emergency Services
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 1
Assorted photos uploaded by Auto Tech Service
Reviews
4.841 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 41 reviews
JO E.
Jul 2017
Auto Service
They were amazing! They actually finished before they promised. To add, a part went bad and I took the vehicle back and they honored the warranty and replaced the part with no hassles. Just don't find that kind of service any more! I will use them for every repair I ever need.
Betty V.
Apr 2016
Auto Service
unknown
Kyle N.
Feb 2016
Auto Service, Auto Tires
Make sure you get the quote in writing up front and examine it carefully. Didn't know they sold tires, didn't really think I needed new tires, didn't think it had anything to do with the shimmy. Their "road hazard warranty" is thru them.... pretty strange...
Response from Auto Tech Service
"[Member Name Removed], We appreciate your business, as you are well aware having visited our shop we give an estimate of any diagnostic, maintenance, or repair prior to any work being done. We give an estimate very clearly and answer any and all questions concerning it so there is never any need to "read it carefully", it's crystal clear from the beginning. Yes, Auto Tech Service sells tires, you certainly did need tires, if you didn't we wouldn't have recommended them, and you certainly didn't have to buy them. Yes, the "Road Hazard Warranty" was through us, the point of the tire sale...nothing strange about that, perfectly normal. We look forward to serving your car needs in the future as we do for thousands of very satisfied customers every year."
James L.
Jan 2016
Auto Service
unknown
Theodore I.
Jun 2015
Auto Service
unknown
Jody B.
May 2015
Auto Service
unknown
Paresh T.
May 2015
Auto Service
Responsive, professional, courteous staff followed by reasonable prices is why I went there and what I found there. The owner takes pride in his people's work and personally runs the courtesy shuttle. The power steering repair is holding up just fine so far. They also completed work related to a Honda TSB that was related to the same issue. Look forward to relying on them for future repairs.
Michelle G.
Apr 2015
Auto Service
They never pushed me to buy any product that I don't need or any service that I don't need. They have always been very upfront.
Mary C.
Apr 2015
Auto Service
unknown
Betty V.
Feb 2015
Auto Service
Not at all happy about having to get car serviced, but was very pleased with Auto Tech ! Very helpful, courteous and quick. Great job on my emergency problem. Thank you Auto Tech - I'll be moving my routine maintenance to you.
Monica U.
Nov 2014
Auto Service
They are very helpful and professional. They explain their services and approximate cost up front; then follow through with no surprises. They are prompt and friendly.
Louise L.
Oct 2014
Auto Service
unknown
Thomas D.
Jul 2014
Auto Service
I dropped the vehicle off and they performed the inspection during that day. When I picked it up they went over the results with me so I would know what exactly was in need of attention. Everything was acceptable for a good road trip, and the issues could be fixed when I returned.
Chris A.
Jun 2014
Auto Service
Very quick and came under quote.
Response from Auto Tech Service
"[member name removed], Thank you for giving us the chance to help you with your vehicle and your kind review. As a 10 plus year customer myself before buying Auto Tech Service 5 years ago, I always drove away satisfied knowing my problem was solved!"
Curtis A.
Jun 2014
Auto Service
Made an appointment with the arrangements that I would wait until work was performed unless there was more to do than expected. I was in and out in less than an hour and I didn't waste any time since they provided WiFi.
Response from Auto Tech Service
"[member name removed], Thank you so much for your very kind words and review. It's rewarding to hear a customer feels they received the customer care you, and all our customers have come to expect and deserve!"
Mary G.
Jun 2014
Auto Service
They are very reliable and honest.
Susannah R.
May 2014
Auto Inspections, Category Name not found
The website allows for online scheduling. The entire staff was helpful from the front desk to the mechanic. Gave me an itemized list of repairs and helped me prioritize.
Response from Auto Tech Service
"Thank you for the positive review, We are glad you were satisfied with our services and we hope to continue working on your vehicles."
Samuel S.
May 2014
Auto Service
unknown
Response from Auto Tech Service
"Thank for the positive review. If you ever need anything further, please let us know."
Thomas S.
Feb 2014
Auto Service
I was satisfied with work. Unlikely to use them again because of location.
Response from Auto Tech Service
"[member name removed], I noticed your comment about location, you may not be aware that we at Auto Tech Service regularly give our customers a ride to home or work if you need to leave their car with us for the day and don't have another way. Many of our thousands of customers every year live or work in another part of Lexington & this often overcomes that problem Robert Lindsey President Auto Tech Service."
Steven T.
Oct 2013
Auto Service
I use this company regularly as both of my vehicles are getting a lot of mileage on them.
I have always found them to be perfectly honest and trustworthy. This particular time they admitted that this was beyond their scope of repair and saw to it that vehicle was sent to a transmission specialist that they trusted. There was no charge for their work. when they have done work for me the work has always been outstanding. While their prices may not be the cheapest in town they are what I consider to be reasonable.
I have also had the opportunity to use them when there was a problem with the parts that were put on my vehicle. They went above and beyond what was necessary to stand behind their work.
I have always dealt with Jessie or Michele at AutoTech. This is the ONLY place I will take my vehicle for service.
I have always found them to be perfectly honest and trustworthy. This particular time they admitted that this was beyond their scope of repair and saw to it that vehicle was sent to a transmission specialist that they trusted. There was no charge for their work. when they have done work for me the work has always been outstanding. While their prices may not be the cheapest in town they are what I consider to be reasonable.
I have also had the opportunity to use them when there was a problem with the parts that were put on my vehicle. They went above and beyond what was necessary to stand behind their work.
I have always dealt with Jessie or Michele at AutoTech. This is the ONLY place I will take my vehicle for service.
Response from Auto Tech Service
"Thank you, [member name removed], for the kind words. We hope to service your vehicles for years to come. -Michele"
Michelle G.
Jul 2013
Auto Service, Brakes + 1 more
Went in for some brake noise. They examined the brakes and determined it was a bracket that was missing from my last brake job. Easy and inexpensive fix and quick results so I decided to let them handle some other maintenance issues. Overall I was very pleased and was impressed with their honesty and quick turnaround. My vehicle has been running great ever since and I plan to use them again in the future.
Mary R.
Apr 2013
Auto Service
I like that the techs that work in the back. I like the office staff. They guarantee their work. They usually get it right the first time and if it doesn't suit you, it's no problem to bring it back. They seem to know what they are doing. For an auto repair place, it's as clean as such a place can be. They are efficient. When they tell you it will be ready, it is ready. If something comes up of course, they call you first before they do anything else other than what you had agreed on originally. When they look at your car, they don't just look at that little part that you said was wrong, they actually look at your whole car.
Larry V.
Mar 2013
Auto Service
Great service , Kept me informed , quick callbacks , above all " Fixed my car ".
Carole O.
Jan 2013
Auto Service
My older Ford truck was leaking antifreeze. Took it to Auto Tech and found that it had a pinhole in the throttle body freeze plug. They recommended flushing the system, but after plugging the throttle body leak they discovered the radiator needed to be replaced. Because our funds were limited they recommended not flushing at this time, but replacing the radiator. The job was completed quickly and was around the estimate they gave.
Thomas D.
Dec 2012
Auto Service
It was great, I dropped off the vehicle in the morning and discussed my issues with Jesse. They took care of my vehicle while I waited and then discussed the current status of my brakes and my tires prior to doing any work. I opted at this time to go ahead and do oil maintenance since it was due by the manufacturer's maintenance schedule, but the brakes were fine and had a temporary noise that should go away. It has gone away since I took in the vehicle just as they said.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Auto Tech Service is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Auto Tech Service accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Auto Tech Service does not offer free project estimates.
No, Auto Tech Service does not offer eco-friendly accreditations.
No, Auto Tech Service does not offer a senior discount.
Yes, Auto Tech Service offers emergency services.
No, Auto Tech Service does not offer warranties.
Auto Tech Service offers the following services: Air conditioning systems, heating systems, fuel injection service, cooling system, emission control service, brake systems, engine performance, engine repair & replacement, electronics, electrical systems, computer systems, preventive maintenance
more later