Amzac Garage Doors, Inc

Always goes well

Fast, easy, and not expensive. I could not have asked for better.

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Professionally installed. Good use instructions.

Went we less than 30 minutes and we had keyless entry installed on the garage.  Excellent company and workers.

In Nov. we ordered a new garage door from Amzac. Two weeks later our door arrived and an Amzac employee came to install it. The installer arrived on time and had his work completed in 2 hrs. He was very professional and we appreciated the quality of his work. We love our new garage door and highly recommend Amzac.

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Technician was quick and had the problem fixed in no time. In addition to the requested service, he also lubricated all the squeaky joints and made the door amazingly quieter - will certainly use again.

I got special ordered garage doors. Amzac gave me a realistic time frame on having them installed. It was a couple of weeks, which was what they told me. As soon as they were in an install date was scheduled. I left my home unlocked so that they could do the work without me being home and they finished and left before I was off work. They called me to let me know they were finished before they left. When I got home I stopped near the end of my street because I couldn't believe how great my home looked. I am really happy dealing with Amzac they are a family company and really do good work.

They did a great job. We are very pleased with the work that they did. They were very professional and they gave us a very good price. They seem to have a very good price for a good product and they seem to be of high quality.

Ordering went great, however, they told me 2-3 weeks and it took 5. I called each week and was not helped. I finally asked for a manager who told me they had and quot;lostand quot; my door, but found it and would come in 2 days. They did show and the installers were wonderful.

Good. On time, job done as promised.

Quote was about one third less than competitor who gave quote. work was done exactly as quoted, and I did not feel like I was being and quot;upsoldand quot; for more expensive features. installation was on date promised and went great. installer was very good and took pride in getting it done right. Installer took all debris with him and left the work site clean. we are very pleased with the quality of the door and the work!

They went very well. They were easy to work with, came out when they said they would, stick while they were there like another service pro, and reasonable of their price. They did very fine.

I came home at lunch and the gargae door would only raise 3 inches from the ground. I knew immediately what was wrong. I went inside, saw the spring split in half and immediately called a different provider. They couldn't get out there the same day. I called Amzac, they sent their guy out on the next call. He came out, measured the springs, didn't not have the correct size on his truck. He rigged the spring back together temporarily so that we could get the door open a few times. He came back the next morning. They replaced both springs, oiled all the hinges and wheels, and did it very quickly. These guys are great! 100% recommended! Great work, thanks guys!

From start to finish it was an excellent experience. Amzac is a small family owned business. After installation was completed, I noticed a gap at the bottom of the door where it did not seal properly. They sent someone out the next day to replace the rubber seal with a thicker one so that the door would seal properly. I would recommend them to anyone.

My garage door seems to be working well, so I'm happy. But some ambiguity around the cost and an inadequate receipt gave me a little pause.
The whole story:
The garage door broke late on a Friday night. It would only go up a couple of feet and then it stopped. Because my car was trapped inside and I knew I needed to get out on Saturday, I decided to see if I could leave a message or talk to an answering service at the office. I called Overhead Door, which I had used before, and was put on hold. After about two or three minutes, I hung up and tried Amzac, which several of my friends had used and been happy with. (I saw that both were highly rated on Angie's List too). It was now 11 p.m. A man who I learned later was likely the company's owner, answered the phone at home. He diagnosed the issue (broken spring) and offered to walk us through opening it manually to get my car out. I declined and asked if I could get service on Saturday. He said that it would cost more. I said how much more? There was a pause and he said and quot;about $150). I really wanted the door fixed, so I said OK.
The next morning, the owner's 19-year-old grandson arrived right on time. He was polite and seemed to know what he was doing. But he had only been on the job for a month, and appeared not to have been trained on how to fill out an invoice. He told me it was $320, but that figure and the fact that two springs had been replaced were the only two things on the receipt. As a result, I don't know how much was for parts, how much was labor and how much was extra for the weekend service. (You'd think there would be a flat dollar amount or percentage added for weekend service). He also mentioned a warranty but acknowledged that he didn't know the details of the warranty. Because it was a Saturday, and I just wanted the door fixed, I didn't pursue. But I think it's worth mentioning. I'd use them again, but would ask more questions on the front end.
Update 11/21/13: I did get this week in the mail a professional, detailed receipt.

I purchased a big deal from Angie's List and their services could have been a little bit better. It was probably within a week that something else popped up. The mechanism that raises and lowers the door, not necessarily the rollers did improve, but then the gear drive system was about to go out and he probably figured that out when he did the other thing. It should not have happened a week after. I think he probably could have pointed it out to us. He did what he was supposed to do, but I think he priced it a little bit more.

Best customer service ever! Amber was very friendly from my first contact with questions about their products. She was very knowlegeable, provided a quote, and after looking at several other garage door companies, and many different types of garage doors, we selected Amzac, and delighted that we did. Can't say enough good things about this company, very professional, everything from quote, to order, to installation went better than expected, and the doors are beautiful. Our house faces the street so we wanted doors that created curb appeal, and we certainly added value to our home.
We would definitely recommend Amzac, and would certainly use them again!

One of the panels on our garage door was sticking out. We called AMZAC to have someone look at it. The representative, Jim Newman, realized the cause was a broken hinge so he fixed that and also lubricated the garage door.

Did a great job

Quickly scheduled an estimate after my call and were prompt for that consultation and installation of the door. Helped me select the right style and color for our home and helped me save money by reusing the motor. The final charge was right on estimate. We love our new garage door.

Great job! I'll use again.