Approved Pro
AIC Roofing & Construction Inc
Roofing, Gutter Repair and Replacement, Siding Service,
About us
AIC Roofing & Construction, Inc was started in Lexington in 2003. AIC is a residential and commercial roofing company that specializes in roofs, siding, and gutters. AIC is a locally owned company that takes pride in our work and has grown our business by providing quality work at an affordable price. We take time to meet with each customer personally and explain the problems found on the home, what is causing them, and the options available to fix the issues. Over the years our workmanship has been recognized by leading material manufacturers and trade associations. AIC is a GAF Master Elite Contractor, as well as an Owens Corning Preferred Contractor, among others listed on our home page. Join the thousands of people in the Lexington area that have trusted AIC with their roof related problems, give AIC Roofing a chance to earn your business TODAY!
Business highlights
Family owned & operated
22 years of experience
Services we offer
Roof Replacements, Roof Repairs, Siding, Gutters, Chimney & Wall Flashing, Skylights
Services we don't offer
Tile Roofing Slate Roofing Asbestos Siding
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 87
Assorted photos uploaded by AIC Roofing & Construction Inc
- 6
2024Residential Roof Replacement
$17000-$23000
Reviews
4.899 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 0% | ||
| 3% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 99 reviews
Carol S.
Jul 2022
Gutter Repair and Replacement
Great communication. Professional, skilled.
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Stephen S.
Jun 2020
Gutter Repair and Replacement
They did a very nice job. Thank you.
Response from AIC Roofing & Construction Inc
"It was a pleasure working with you! Thanks for your business!!"
Andrew L.
May 2020
Gutter Repair and Replacement
Great! Really well!
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Joe W.
Apr 2020
Gutter Repair and Replacement
? very good
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Ray D.
Jan 2020
Gutter Repair and Replacement
Gutter replacement
Response from AIC Roofing & Construction Inc
"Thank you for you business!!"
Alan H.
Oct 2019
Gutter Repair and Replacement
I was going away, so I needed this done fairly quickly. They came out, gave me a very fair estimate, and then got the job done as I wanted it done, and to perfection, and this all in the course of only a few days from the time when I first called. Workers were quick, but very thorough. No mess left behind. Nice looking gutters. I am very satisfied. Highly recommend.
Response from AIC Roofing & Construction Inc
"I was a pleasure working with you! Thank you for your business"
VALERIE B.
Sep 2019
Roofing, Gutter Repair and Replacement
They were punctual, cleaned up well, and did a great job with the installation.
Response from AIC Roofing & Construction Inc
"Thank you for your business!"
Gil S.
Aug 2019
Roofing
They came early, removed old, discarded and replaced with new in no time. Very efficient and pleasant
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Jonathan G.
Aug 2019
Roofing
Fantastic job! I am a real toughie when it comes to my expectations of contractors. AIC exceeded my expectations in every way! They were highly professional throughout the process: estimate, workmanship, and returning to fix small problems. Neighbors have commented on how beautiful my roof and gutters look! I would highly recommend AIC for anyone looking for a new roof and gutters.
Response from AIC Roofing & Construction Inc
"Thank you for your business!! It was a pleasure working with you!"
Anita M.
Jul 2019
Roofing
I think I have excellent roofing job. Craig is responsible for making every thing run smoothly.
Lee B.
Apr 2019
Roofing
Company did excellent work. Completed on time and cleaned up after removing debris and nails. Subsequently came out to perform additional work under warrant - additional flashing suggested by home inspector. Performed within a few days. Would highly recomment
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Lee B.
Mar 2019
Roofing
As part of our home sale the inspection identified some areas where they thought additional flashing was needed. AIC sent someone the next day and completed all work under warranty. We have had 0 issues with our roof installed oct 2016 and their responsiveness 2 years later for a small bit of work was terrific. We absolutely recommend them!
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Donald F.
Oct 2018
Roofing
The process went very well, and I'm pleased with the quality of work done. The only slight snag was they were so busy it was about 6 weeks between signing the contract and the work being performed.
Response from AIC Roofing & Construction Inc
"Thank you for your business, we greatly appreciate you!"
BETTY R.
Sep 2018
Roofing
.
Response from AIC Roofing & Construction Inc
"We appreciate your business!!"
Harold S.
Aug 2018
Roofing
Responsive and very reasonably priced. Services performed when expected and professionally. Excellent contractor.
Response from AIC Roofing & Construction Inc
"Thank you for the compliments, we appreciate your business!!"
Roger J.
Jun 2018
Roofing
Went well over good service
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Jon S.
Oct 2017
Roofing
...
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Harold S.
Oct 2017
Roofing
Excellent evaluation of work needed. Reasonable and detailed price quote and work completed on time and professionally. Definitely would recommend and use again.
Response from AIC Roofing & Construction Inc
"We greatly appreciate your business!"
Elden W.
Oct 2017
Roofing, Gutter Repair and Replacement
The roof is great. Very happy with the quality and most importantly, the warranty by AIC and GAF. The new gutters make the roof stand out and looks awesome. I appreciate the professionalism from the first sales meeting to the final walk through. Any project of that size has a few glitches here and there. AIC was completely professional and listened through the whole process and made good on every promise and workmanship. I would definitely recommend.
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
VALERIE B.
Sep 2017
Roofing
They came out quickly for an estimate and gave us a very detailed estimate with pricing and options. They were a bit slower than we were told at trying to get us on the schedule but once we were scheduled, they came when they said. There were other delays in scheduling because of weather (two tropical systems that came through!), but they were in constant communication with us keeping us updated until they could get out. The day of, they were there very early amd worked until late in the evening when it was dark, and it was even a Friday! Saturday morning they were back to complete the roof and worked all day until it was done and cleaning up after. When they did the final walk through, one small thing was found to fix. They were there within two days to fix it. Very professional and good to work with.
Response from AIC Roofing & Construction Inc
"We appreciate your business!!"
Joseph R.
Sep 2017
Roofing
The workers who the contractor sent were professional and efficient. However, the man who originally inspected for the leak cut a hole in the roof. Another man came the next day to give us an estimate for replacement. We agreed on estimate and signed off on contract. They charged us almost 900.00 dollars over the estimate. Do not use this service.
Response from AIC Roofing & Construction Inc
"We regret to hear of the customer's dissatisfaction regarding his apparent misunderstanding of our rotten wood policy. We were initially called out to repair a leak, and we did try to resolve the issue as proposed. However, the decking was in such bad condition we had to stop the repair. Based on the situation, we provided Mr. [Member Name Removed] pricing for the several options he requested, and he elected to get a full roof replacement. The customer was charged an additional $882.00 for the rotten wood repair that was required during the new roof installation. When we quote a roof replacement our price reflects the entire cost of the shingle replacement, with a per unit cost for any rotten wood repair required. This cost is explained verbally during our initial presentation, and put in writing in the proposed scope of work, so all costs are fully disclosed upfront. The reason for handling wood replacement in this manner is that the extent of rotten wood is uncertain due to shingles covering the roof decking. Generally, most people find this method open and fair, because the customer is only charged for what was actually replaced. The quantities are easily verified by watching the wood repair process or by looking in the attic for confirmation. In the case of the [Member Name Removed] house, there was significant rotten wood under the shingles. Mr. [Member Name Removed] observed the condition of the decking, and acknowledged that it needed to be replaced. The entire disputed sum that exceeded the original estimate was for the unknown quantity of rotten wood and nothing else. We explained this process, both before and again afterwards, and it was our understanding that the [Member Name Removed]'s were accepting of the conditions and the costs associated with rotten wood replacement. In closing, we regret that the customer remains unsatisfied, but we believe that we did everything as transparently as possible to prepare them for these additional costs."
Jessica W.
Aug 2017
Roofing
Probably about 4 people came out and it took about 8 hours. There were times that people were suppose to show up and they did not, and did not respond until I called them to find out where they were at. When the work was done an exhaust pipe from my water heater was knocked out of place and a dent was put in the ceiling in my bathroom. They are fixing it now, but only after I contacted them to state there was a problem. The area was left clean and the roof looked like it was put together carefully and well. My first impression with them was good.
Response from AIC Roofing & Construction Inc
"We appreciate your business!"
Mary H.
Jul 2017
Roofing
Very well work was professional and done quickly
Response from AIC Roofing & Construction Inc
"Thank you for your business!!"
Hunter B.
Jul 2017
Roofing
We were very impressed with this company at first because they were able to come to our house very quickly, next day, and the salesman/tech was very knowledgeable and personable. He gave a ballpark figure of some different options, which seemed a little high, but we were probably going to go with them as we were so impressed thus far. However, we never heard from the company again. We thought it was just taking time to get a quote on the skylight, but after several weeks, we figured it wasn't a good indicator for the work that would be performed if no one is watching the sales side of the business, so we shied away.
Response from AIC Roofing & Construction Inc
"On behalf of AIC Roofing & Construction, we apologize for the inconvenience this mishap must have caused for you. In looking through our records, our system shows that the bid was completed and sent via email, however the email server doesn't have record of it actually sending. After sending the quote we should have called you to follow up to see if you had received it and to answer any questions that you might have. The mistake is our fault, and we accept the responsibility for it happening. While issues can happen with computers and email, had we done our part in following up with you after sending the quote this could have been avoided. We hope that you will accept our apology and give us a second chance next time you need a roof service done, I assure you we won't let you down again!"
Spencer S.
Jul 2017
Roofing
Called and made appointment. Showed up exactly as promised to look at roof. Repair was made within 10 days of coming out the first time. Very responsive and prompt. After calling several companies here in Winchester for just a small repair nobody seemed interested or wouldn't show up/return calls. Amazing that several roofing companies here in Winchester don't care about small repairs. What they don't see is if you do the small repair I'll call you back when it is time to replace the entire roof. They are walking away from an eventual 10-15 thousand dollar job because they don't want to come out and mess with your $500 job. Every interaction with AIC was professional and as promised. We are looking at a total roof replacement in 3-5 years. AIC will be the first we call. Thanks for the great work and professionalism. A nice breath of fresh air.
Response from AIC Roofing & Construction Inc
"Thank you for your business! We look forward to hearing from you again when you need us!!"
Licensing
Bonded
Insured
Licensed*
Trade License Number
LFUCG #14228
Trade License Expiration
11/02/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
AIC Roofing & Construction Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 AM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
AIC Roofing & Construction Inc accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, AIC Roofing & Construction Inc offers free project estimates.
No, AIC Roofing & Construction Inc does not offer eco-friendly accreditations.
No, AIC Roofing & Construction Inc does not offer a senior discount.
No, AIC Roofing & Construction Inc does not offer emergency services.
Yes, AIC Roofing & Construction Inc offers warranties.
AIC Roofing & Construction Inc offers the following services: Roof Replacements, Roof Repairs, Siding, Gutters, Chimney & Wall Flashing, Skylights
Tile Roofing
Slate Roofing
Asbestos Siding