Blair Technology Group

It went fine

Very well. The only problem that I had was trying to talk to someone on the phone. I called the number listed on their website and got into their automated call answering system. I ended up calling back several times and hit the number for each department hoping to talk to a live human being but no one ever answered. I ended up driving to their facility on my lunch break. Even though they prefer that you order a new system using their online ordering they put together a system that afternoon for me and it has worked great so far.

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They are very good.  They spent quite some time explaining it to me.  They also provided information on future options to update my computer.

I would rate them just below excellent, very good because of slightly defective product out of the box.

Delivery a little slow. But overall satisfied

When everything goes right in a transaction, that's great. But when there's trouble, that's how you find out what kind of vendor/person/company you're dealing with. Great customer service; no difficulties fixing the problem. They took responsibility immediately and corrected the situation. How often does that happen? I'm impressed.

Blair walked through several diagnostic options, and then replaced unit to resolve problem.

Great price. Excellent quality with prompt shipping.

It is wonderful! I am so happy with it. When it arrived, we had a little glitch. The CD drive wouldn't open.  We called them, they straigtened it out and since then, everything has just been great.

My order was processed quickly. Thank you for your help.

They are an awesome company.  They are wonderful to deal with.  I might purchase another computer from them soon. I would recommend their services for sure. They offer a really good warranty.  They deliver fast and are very reliable.  They will get right back with you if you have any questions. They also keeping touch through mail and make you aware of any upcoming sales.

It was fine. I had no problems with their services.

They were awesome! The computers arrived quickly and I didn't have to wait. I did not even have to make a follow up call to check on my order. I would most defiantly recommend their services.

I needed a modification (differing operating System XP rather than Vista Business) due to the application for the laptop, they were very responsive and made the change without a problem

I had a little problem but they sent a replacement right away. It was very good experience.  They fixed the problem immediately. They were understanding and accepted the fact there was a problem. I would recommend their services to anyone.