Artenos Advance Irrigation
About us
We deal with lawn irrigation and landscape lights. We have many ways of accepting payment. We work on multiple levels of projects. Big to small we can handle anything you can throw at us.
Business highlights
21 years of experience
Services we offer
Landscape Lighting. Irrigation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.866 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 8% | ||
| 2% | ||
| 2% | ||
| 0% |
Showing 1-25 of 66 reviews
William B.
Jul 2020
They're an A+, I have used them for over 2 years already and they have been great.
Dora E.
Nov 2019
The service was great, he came out and put in the irrigation system, our house slopes downs the hill and the water sort of settles down the hill and somehow killed some plants. They were very friendly
Lorraine S.
Aug 2019
They did a great job and they showed up on time.
William B.
Jul 2019
Have dealt with several irrigation companies over the years, but by far most professionally run company I have dealt with. Really know what they are doing and very customer oriented.
David M.
Oct 2018
I've never left a negative review on Angie's list before, but I feel I must warn people. The A Artenos earned is from past service, not current. Buyer beware. They're nice people but their work has really fallen off. We've used Artenos for 3 years now, and, sadly will never use them again. In 2016, they were responsive and did good work, replacing heads and helping set up new pots and watering areas. They came several times and did good work. In 2017, they were so so. We needed to call them several times for repairs, and sometimes they'd get it right. Other times, they'd arrive without the right supplies even though we'd told them what we needed. In 2018, it's been bad and getting worse. We'd request something and the guys would just show up unprepared. The straw that broke the camel's back for us was when they shut down the system for the winter, yesterday. The guy who arrived told us about how several people have quit or been fired and how far behind they are. I'm not sure why he was telling us that. He also told us that we needed to turn off water to the entire house for him to complete the shut down work. We let him do that, but we knew that wasn't right. When he "finished", he left without turning the water back on. When we turned it back on, we found he had not finished. Water started spraying in great quantities where he was supposed to shut off the system and soon was leaking into our basement from outside. I called him and asked him to come back. He said he was on another job and would come in 2 hours, which meant we'd have no water until he returned. We called several times before we could get anyone to come by to get it right. It took over 3 hours to get it fixed, and we had to keep water off in our whole house the entire time. Finally, they sent a more experienced person to fix it. The interesting thing is that, while their workmanship was sloppy and took a long time to get it right, their billing department functions very efficiently. In less than 24 hours, I'd received a bill in email. Wow! I honestly thought they'd just waive the fees after the fiasco they caused.
Response from Artenos Advance Irrigation
"Sorry to hear you had a bad experience. Home owner was asked to turn the irrigation water off and had turned the whole house water off. To our knowledge the irrigation line had been turned off and does not get turned on till spring. Home owner turned there house water back on and cause water to fill into the backflow that was properly closed down. Once this was realized first attempt to stop by house with in the next hour was met with no answer at the door. A second attempt was made two hours later and home owner was home then so we could turn irrigation line off and house back on. Backflow was checked and emptied of any water and is tucked away for the winter. As any contractor in any field knows good workers are few and far between. We have had our fair share come and go proving they can't keep up with our work. Sorry to see you go best of luck to you."
Gretchen S.
May 2018
They were able to fit us in earlier than we were scheduled and got the job done on time. They workers were courteous and cleaned up every night before going home. If they needed clarification, they would ask but other than that we didn’t even know they were outside. We also love that the system is automated and can be controlled from our phones. Easy to use and very well explained.
Skip C.
Feb 2017
I could not have been more pleased with the quality work and customer service
Patricia R.
Dec 2016
They were outstanding. Many of my beds are around my house and patio. They installed soakers here so nothing was sprayed on wooden fencing or my house foundation. The men installing the soaker system were especially careful working around my established plantings. They made sure the sprayers in my yard covered all areas. As I had never had an irrigation system before, they sent one of their servicemen out when I needed instruction again after the initial setup. When it came time to shut the system down this fall, I had no trouble making an appointment. Everything from start to finish has been handled professionally.
Mark W.
Nov 2016
excellent..very responsive
Steven B.
Nov 2016
It went fabulously, the crew came when I was promised, was efficient, and got the job done. After the installation, the builder added sod, and damaged a couple of sprinkler heads. John, the owner came out personally and replaced them. This was an after hours visit, because the sod needed to be watered. I cannot speak more highly of the service, and commitment to excellence. I highly recommend Artenos!
John R.
Nov 2016
They did an excellent job at both. Showed flexibility when making onsite decisions, adjustments and worked with me to ensure all water coverage met my needs and once lit - I added additional lighting. Excellent work, great crew!
Patricia B.
Nov 2016
They were prompt and even came back without problems to adjust some of the the sprinkler heads.
Valerie P.
Sep 2016
The technician arrived on time and quickly found the broken part. Replaced it, and then made sure that everything was functioning as it should.
Patricia R.
Jul 2016
It went very well. In addition to my grass I was especially interested in my flower beds surrounding the house and patio. I was tired of dragging the hose around to water all those flowers. In addition to installing drip lines in all these beds, they set it up so my large patio pots would be watered automatically.......which made me extremely happy. They began work when it was scheduled and worked quickly, but carefully to finish in a timely manner. Everyone that worked on this project was respectful of my property and took great care to disturb my flower beds as little as possible. The work was done late last fall. It wasn't until this spring that the system was turned on. At this time everything was explained to me including all the options I could have in regards to the schedule I wished to follow. After several weeks I realized I wanted to make some adjustments to the sprinklers and called for help. A serviceman was sent out to show me how I could make these adjustments as well as answering all my questions. I don't think I could have made a better choice selecting a company for this job.
Louise N.
Jun 2016
unknown
Chad M.
May 2016
They came out with in 24 hours and replaced my line. They spend a lot of time, designing it to be the most cost effective instead of overcharging me. They've been great. Recently, they've come out to dewinter-ize my sprinkler system.
They've very proactive, and very nice. When I called the originally, it was on a Friday or Saturday, and the owner came out on a Sunday to give a quote.The have great prices, they beat everyone else out.
They've very proactive, and very nice. When I called the originally, it was on a Friday or Saturday, and the owner came out on a Sunday to give a quote.The have great prices, they beat everyone else out.
Doug K.
Apr 2016
I am very happy with their work! They showed up when they said they would and completed the work in two days. I am amazed at how little damage was done to the yard by burying lines and installing sprinkler heads. You can't tell they were even in the yard unless you walk across it. Once the system was installed John came out and walked me through how to program the system. The new system is much easier to use than my last system.
William B.
Mar 2016
unknown
Rick F.
Oct 2015
unknown
Response from Artenos Advance Irrigation
"Thank you for your review. Glad we performed up to your standards. We look forward to continue working with you."
Timothy C.
Oct 2015
I had used Artenos for prior irrigation system maintenance needs based on positive Angie's List reference so did not hesitate to rely on them for a larger rework of my system as a result of pool installation. John is 100% a professional! His timely assessment of my needs was appreciated, his estimate of cost was very accurate, and his follow up to schedule his team for final installation was well coordinated and communicated.
His team then performed all services to the highest standard of quality, actually coming in under budget, and in the timely manner that I only wish the rest of my pool installation service providers could half-match.
I would HIGHLY RECOMMEND Artenos for all your irrigation system needs...they are the model for what Angie's List members appreciate and rely on!
His team then performed all services to the highest standard of quality, actually coming in under budget, and in the timely manner that I only wish the rest of my pool installation service providers could half-match.
I would HIGHLY RECOMMEND Artenos for all your irrigation system needs...they are the model for what Angie's List members appreciate and rely on!
Response from Artenos Advance Irrigation
"Thank you for your review, it was a pleasure working with you. We strive to please our customers. Please don't hesitate to call with any other needs to your irrigation system."
Elizabeth B.
Sep 2015
EXCELLENT!
Response from Artenos Advance Irrigation
"So glad you are pleased with our company and we could get your irrigation system running. We look forward to seeing you at your winterization. Thank you for your review."
Paul T.
Jul 2015
John as well as the people that work for him were very professional. When they were done installing the system you couldn't even tell that someone had installed an irrigation system. They even moved one sprinkler head after it was installed as I was concerned that it was too close to the driveway. They did this for no charge.
I had priced this out a couple years again for much more with two other companies. Not only was his price lower, but they did an a terrific job. I highly recommend Arteno's Advance Irrigation.
Response from Artenos Advance Irrigation
"Thank you for taking time to write a review of our company. We take pride in our work and strive to make our customers happy. So glad to hear that you are pleased with your install. Enjoy!"
Andrew L.
Jun 2015
Went great. Jeff is the gentleman who serviced our system. Very knowledgeable and great to work with. Showed up early and went right to work. Would definitely recommend them and will be using them again in the future.
Response from Artenos Advance Irrigation
"Thank you for your review. We strive for great customer service. Glad we could help you with your irrigation system. We start winterizing in September and appointments get booked quickly, so make your appointment early to minimize your wait. Have a great summer."
Ann H.
Jun 2015
We had scheduled a service visit several weeks out, but I was delighted to get a phone call from Jon, saying that he had found an opening in his schedule and could come earlier. He came right away, installed the new device, inspected our lines, and found and repaired a few cuts and other problems.
I won't use anybody else for irrigation. I have absolute confidence that Arteno's will do a professional job, charge a competitive price, offer helpful advice, and not try to sell me something I don't need.
I won't use anybody else for irrigation. I have absolute confidence that Arteno's will do a professional job, charge a competitive price, offer helpful advice, and not try to sell me something I don't need.
Response from Artenos Advance Irrigation
"Thank you for your wonderful review. So glad we could get you in earlier than originally thought and could take care of everything. Our customers are our #1 priority. Hopefully everything goes well with your system this summer and we won't see you until time for winterization."
James H.
May 2015
Great. Works awesome. Very professional and courteous
Response from Artenos Advance Irrigation
"Thank you for your review. We appreciate knowing our customers are pleased with our service. Our #1 priority is our customers."
Licensing
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FAQ
Artenos Advance Irrigation is currently rated 4.8 overall out of 5.
Artenos Advance Irrigation accepts the following forms of payment: CreditCard
Yes, Artenos Advance Irrigation offers free project estimates.
No, Artenos Advance Irrigation does not offer eco-friendly accreditations.
No, Artenos Advance Irrigation does not offer a senior discount.
No, Artenos Advance Irrigation does not offer emergency services.
No, Artenos Advance Irrigation does not offer warranties.