Gibson Heating & Cooling LLC
About us
Additional contact name - Christy holmes. Additional DBAs - Gibson Heating & Air Conditioning & Gibson Heating and Cooling. Additional email - [email protected].
Business highlights
Services we offer
Residential and commercial air solution, boilers, conditioners, controls, duct free split systems, evaporator coils, fan coils, furnaces, gas, geothermal, heat pumps, oil & electrical connections., thermostat
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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After I talked to a couple more shops and they confirmed that the entire system needed replacing, I started calling back around for quotes. Gibson gave me one of the better quotes and they had been so helpful that I decided to let them replace my system. First they were about $1500 less expensive than most of the shops I called. Second, they were by far the most responsive and friendly. They are a family owned business that has been doing business in Georgetown for many years.
I opted for an upgraded Carrier system and had them do the work. We paid in cash, but my wife accidentally gave them too much cash. They made a special trip back out to my house to return the money without us even realizing that we had overpaid.
The next day I went out and realized that they had put in an outside unit that was a step down from what I had ordered. I had ordered the mid-tier system and they had installed the lower tier system. I called Gibson and they realized that there was a mistake from the Distributor that had delivered the unit to them. They called Carrier and found out that the mid-tier system I had requested had been discontinued by Carrier, and that's why the Distributor had delivered the lower tier system.
Here is where they really shined. Instead of trying to refund a small portion of the money to me, they went and picked up the highest tier outside unit that Carrier made and installed it at my house the same day with no additional charge! I was blown away!
Anyone can make a mistake, but when you go out of your way to not only fix it, but to go one better, that really impresses me. I told them then that I would always recommend them to my friends. That is why I am happy to do so here on Angie's List.
I highly recommend Gibson Heating and Cooling for any type of repair or service you might need. Very honest and very professional company!
Licensing
State Contractor License Requirements
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