Steve Cain's All Vacuum Center

Purchased new melia instead. Thoroughly impressed with the knowledge and professionalism of Bill.

I would like to nominate this company to the Pages of Happiness. I cannot say enough about Steve Cain and his employee Bill. They epitomize customer service. I came to the shop after I was treated very rudely by an employee at Kirkwood Sweeper Shop on Glenway. Their employee told me my vacuum was and quot;a piece of garbage and not worth repairingand quot;. After that encounter, I called Dyson and asked for the names of authorized service providers in Cincinnati. The All Vacuum Center was one of them.
When I went into Steve's shop I was greeted by the shop dog who wagged her tail and set the tone for the rest of the encounter. Steve and Bill listened to my experience with Kirkwood's and apologized for the way I was treated. They got on the floor with my vacuum and in 2 minutes diagnosed the problem. I asked if anything else should be replaced on my 7 yr old vacuum. Bill explained that for $139 he would take apart the vacuum, check and clean everything and replace any worn out parts.
Less than 24 hours later they called to say my vacuum was ready. When I walked into the shop I almost didn't recognize it- it was so shiny and clean it looked brand new! It even smelled great. They carried my vacuum out to the car and 2 days later sent me a thank you note!
The vacuum moves like it's been turbo charged! Seriously, I hardly need to push it. It's always done a great job of picking up animal hair and dirt, but the new parts have really increased it's suction. I couldn't be happier with my experience. These gentlemen are true professionals.

All Vacuum is a great place to get your vacuum serviced, or to buy a new one. I had mine serviced by Steve, the owner. I also purchased a new one. All Vacuum has great employees who really know vacuum cleaners inside and out. What a great experience from such a friendly staff.