SWAT Environmental, Inc.

This is a scam. They install a substandard fan with a supposed five year warantee but then they charge $250 to come fix it with the same crappy fan. I guess I?ll have to call in another two years. Avoid them.

Horrible company! Worthless system and useless customer service . The system doesnâ  t reduce the level and they donâ  t guarantee their job. My Radon level was 3.1 (in December, winter level is usually higher) and decided to go with Swat as my local guy was booked out for a while. They told me it would drop below 1 with their system. Their fan is very noisy you canâ  t sleep from the buzzing sound. Retested level 2 months after installation and it was 2.9 with a margin of +- 1 ! So basically the same level it didnâ  t dropped a single point. Called them and they said they didnâ  t guarantee anything and I needed to pay for a new fan or system and drill a new pipe but nothing was guaranteed it is a clownish business! Donâ  t waste your money!

Good.

great job.

Lance is very knowledgeable and good with explaining the system. He gave the quote and also did the work. The company was able to accommodate my tight real estate needs timeline. One thing to have made it better would have been a quicker means of post testing the radon levels after installation. We had to go to another company to hire them to do the testing.

They are knowledgeable and affordable. They took their time and still finished up with the work in a few hours. I'd recommend them to everyone in the area.

Very professional, very thorough.

everything wonderful

I have no paper receipt, no calling card, asked for paper inf. and never mailed to me, installer unprofessional appearance, nothing explained to me about test, again no receipt for check given at time of service Needed info. to give to new home buyers at closing no response.

Prompt

Our pro was professional and accurate.

The only reason I didn't give a five for quality was the technician was late. I also waited until the retest. The original level was 14. Two weeks later after the mitigation it's at 1. We were skeptical because with an older home a half basement and two crawl spaces which were not accessible the system is working.

showed up on time, did the job quickly, left the work site very clean.

The customer service individual was amazing however when the worker came to put in the system he was slightly sloppy. I had to go behind him and ask for him to caulk the joints between the wall and the pipes in my garage so moisture could not get through. He fixed it without any problems, but I did not like the fact that I had to point it out.

I would definitely recommend this company to someone that needed radon mitigation. Setting up my appointment was very easy and they took the time to explain everything that would happen. Lance was really nice and easy to work with. The whole appointment took longer than I had hoped so try to be free for the whole day instead of a half day. I am very happy with this company.

Prompt, professional and proficient. Best price by far of those we screened.

My home was for sale, and the buyers asked for radon mitigation. I hired SWAT to put the radon mitigation system on the property. I live in a different state; however, my real estate agent assured me SWAT installed the mitigation system. The problem neither of us has any knowledge of radon, let alone mitigating it, which is why I hired this company. The day before closing, I found the company did not install the system per EPA regulations (the pipe is supposed to be above the roof). The pipe they installed was halfway to the roof. I was told by customer service the employee who installed the system did not bring the appropriate length ladder. So the installer failed to install the system correctly and then did not bother to inform me (the customer) of the problem. Now the new home buyers have to be present for the installer to fix their mistake. Even better, for the installer to do this, the homeowners have to be present to hold the ladder for the installer. I would not recommend this company, they do not have enough employees to do the work, and you cannot trust they will install their systems to EPA standard.

Very good instillation. N/A on customer service.

The technician was highly professsional - arrived on time, explained what he was going to do, completed the work in the time he said it would take, cleaned up any messes he made, explained the work he had done, I haven't done the follow-up testing yet, but I anticipate the same professionalism, should I need further attention.

I would highly recommend this company. Great customer service. They really took time to explain the process. The installer showed up on time and was personable, knowledgeable and efficient.