JOEY'S MAYTAG HOME APPLIANCE

Please see above

I requested a service call for a clicking noise in my my new stainless steel GE refrigerator. Joey's son changed out a fan and charged me $145.00. About $89 for the service call and $50 for the part and tax.

The next day the clicking continued.

The next day, they said it was a computer card. The next week they changed it out. At this point I'd paid them almost $500.00. The newly installed card was not holding the digital readout factory recommended settings so they came again to replace the card. The clicking stopped and I sent an note thanking them. On this visit however, they advised the freezer door needed adjusting. They adjusted the freezer door and over the next few days I started seeing severe ice build up and reported it that week. Joey's said the ice build up was just a coincidence and that my freezer now needed a freezer gasket. It is now 4 months since I first requested service. The gasket is still not in I am told this is because there was delay in "ordering the part". There is ice 6 inches across, 4 inches deep and almost closing off the largest segment of my freezer.

The ice is so bad the freezer light now goes on and off so the electronics are being damaged. I have lost food too. What really burns me though is that Joeys is now saying the ice build up is a coincidence, they want to charge another $89 service call and $140 for replacing the gasket. If this happens I will have paid almost $720 for this job that has taken almost 4 months to complete. This is not fair and not good service.