GreenWay Painting

Very well done

unknown

Excellent job of painting.  Straight ceiling lines and around doors and windows.  But kind of sloppy.  Got paint on ceiling which was wiped off with turpentine and looked awful.. I had some ceiling paint which they used to repaint that portion of the ceiling.  Looked good then.  They did get some paint on the off white carpet, which I caught right after they left.  Looked like they stepped in paint and tracked on carpet.  It was still damp and was able to clean most of it off.  They cleaned their equipment in my laundry room sink where they were really messy.  Had water splatters(still contained a little color) on the washer, floor, wall, and extra laundry supplies under sink.  Could not get better painters, but next time I would supervise them more closely.  Especially during clean up.

This was the only high rated painter to provide an estimate in August for exterior paint work on a 9 year old Drees home to be completed before winter.  Moved the date once due to my own work schedule needs.  Painters showed up the morning after I was contacted for a new start date.  Looks like I was filling an unexpected gap in their schedule, but it worked out for us.

Gave Greenway the code for the paint color that the builder used originally, and they matched it if not perfectly then at least well enough that I cannot tell the difference on very close inspection.  Very thorough and did a great job even on eaves that are nearly 30 feet above ground level.  Gutters and downspouts were carefully painted to prevent new white paint getting on the brick.

Painters found mold and rotten OSB behind the fiberboard panels they were replacing with HardiBoard panels.  They sent texts and photos to show the issues and the extent of damage/work when I could not be there..  Former home constructor on the job also fixed a j-mould that was not correctly installed above main windows and allowed rain to get behind trim panels.  Also sent texts to let me know that single coat of paint over some of the door and window 'monument' trim was not fully covering.  Greenway quickly provided an estimate to 2nd coat only the parts that did not meet their standard and we agreed on the new prices.

Clean-up was very thorough with only a few items found around the yard.  Not so easy to find all the loose ends once the leaves start falling.  No paint found on any of the patio furniture or surfaces they did not paint.  Overall surprised with the attention to detail and very, VERY pleased.  Job was completed in less than four days with only one item for a call-back that was fixed that day to our satisfaction.

unknown

unknown

It went very well fro start to finish, The office staff and painters at Greenway Painting were polite & professional. The painters were experienced. The job was finished in about ten hours. The windows look fabulous. Great Job !

Can't say enough good things about this company. I needed them to quote me and come do the work the very next day after an FHA appraiser wanted this done on a house I was selling. The close was the following week and not only did they come in with a competitive price, they showed up the next day and when I asked them to take away all the paint that they chipped off they even did that. I wasn't there to see it but my real estate agent was very impressed with the speed and quality of the work. They knew exactly what to do to make it pass the FHA inspection.

I contacted this company after finding them on Angie's List to get some rooms in our house painted. Nicole, the administrator, called me the same day that I e-mailed them to schedule a time to come out and give us an estimate. We agreed upon a date and time within a few days of the initial phone call. Carl, the owner, came out to give us an estimate. He was on time, professionally dressed and he removed his shoes before coming into our home. After reviewing the work that we wanted done, he said he would give us an estimate later that day. True to his word, we received an estimate via e-mail a few hours later. Once we agreed upon a price, the company was able to get started on the project within two days of signing their contract. The day of the service, the painters and Carl showed up to go over the project. They were all on time, very friendly and professional. They had two large rooms and a smaller office all painted within one day. The painters worked very hard. I am super impressed with this company's attention to detail, responsiveness and professionalism. I will definitely be hiring them again for our next project. Working with many different kinds of contractors over the years, this company has been one of the most reliable and professional that I have found!

unknown

Overall, they were excellent!

I know we used GreenWay Painting and we are happy with them. They come here maybe almost two years. They painted all our trim work and we have some bad boards that were rotting out and they replaced this. I thought their pricing was good.

Great experience with Greenway Painting and I highly recommend them!!! All I had to do was call them, choose the package I wanted (I chose the premium one) from the choice of estimates and they did the rest! I didn't even have to deal with picking the paint color as I told them to just match the existing and they did a great job with the match! I even had horrible ivy roots stuck to my brick and siding that I couldn't get off and some dead branches on my chimney that I couldn't reach so I offered to pay extra if they could remove while power washing. They removed it all without charging me extra and I know it had to have been a pain! I was so happy to see all of that gone! I added on exterior window cleaning and that was also a great extra for just $5/window--well worth it since I can't reach the second story windows! We had some challenges with the weather not always cooperating, but they were great at keeping in touch with me with updates and rescheduled dates. I would not hesitate to call them again when I need interior painting done.

Carl and I jointly selected the paint color. I didn't write it down, and apparently he didn't either because he had to return to our home to do the color match again. I was not given the opportunity to approve his selection. The paint work was completed at a time when we were not at home. When we saw the completed project, it was immediately obvious the wrong color was applied. He offered to repaint the project for an additional $300. This was unacceptable since we did not approve the color he selected. We did nothing wrong but were being asked to pay him to correct his mistake. He sent me a link to Sherman Williams that identified the color he used. While I don't remember the specific color name we agreed on, I do know his color and quot;Mega Greigeand quot; was no where close to our color name.
Terms in his contract state that and quot;repainting a project at no cost will not be done, no matter what the reasonand quot;. He followed this part of his contract to the letter. However, he did not follow the wording of his contract regarding selection and approval of paint color. Apparently his and quot;no matter what the reasonand quot; language takes priority over everything else.
He has his contract to comfort him. He will not have future work from us, nor anyone we know that could use services his company provides.

Extremely professional and punctual. I wish all contractors were like these guys. We compared their pricing with other painting companies and although they were a little bit more, it was easily worth it. Would happily use them again.

They were wonderful and are the greatest thing since sliced bread! I can't say enough about the owner and his employees. He came out, gave us a bid, and looked at everything that we wanted to have done. He de-compartmentalized the work of how I asked him because some I wanted done immediately, some at a later date, and some was just a possibility to get an idea of cost. He was willing to work with me on the bid and stuff. He literally returned the estimates to me within two hours. He turned that around very quickly. He told me exactly when they would be able to start work and how far out lead time that they had. He basically pointed me to where I needed to go to choose my colors and gave some recommendations on things himself. He called me because they were able to finish one of the jobs sooner. I was working with them on the original date because we were going to be on vacation. I was asking them to push it back one more week and it turned out that they were actually able to get me in two weeks earlier because of some weather issues and things like that, so it worked out wonderfully. They were on time every morning and even before I woke up in the morning they were out here getting everything prepped. At 6:00 A.M. in the morning they were here ready to go. Everything was very high quality. There were things where they needed to come back on multiple days to do second coats. I have old doors on my home and I wanted to keep them, but they were in really bad shape, so they completely refinished both of my two front doors on my home and re-stained them. Some of the stuff was out door painting, but they did a variety of stuff inside as well. They were just very timely and came back to work with me on new hardware and things like that. It was a great job and they're actually coming back at the end of the year to do some interior painting for me in my bathrooms and bedrooms. I would use them over and over again. I've recommended them to multiple people who have used them. My sister has used them for multiple jobs as well who is a member of Angie's List too. I've also had a coworker who's actually used them as well who was impressed with their timeliness and the quality of their work.

We have a brick house that was leaking water into the basement because of porous, scaling brick. One of the recommendations that we received was to seal and paint the house. I contacted Greenway for an estimate. They responded quickly and gave us a quote. It was very competitive to another quote that we received. We decided to use Greenway because of their consideration for the environment and their and quot;greenand quot; philosophy. Carl gave us a tentative schedule as to when they would be starting the job and explained that we just needed to go to the paint store and give him the names of the paints and stain that we wanted to put on. He and his crew arrived at the house early in the morning ready to get to work. They power washed the deck and returned a few days later to seal it. With the size of the crew and the equipment that they had, they were in and out in no time at all. They returned a few days later to paint the house. Again, the crew arrived early ready to get to work. As it was mid July, all of our flowers had been planted and in full bloom. The workers were very aware of the flowers and shrubs and did everything they could to protect the plants and still do a good job. The paint job was good and minimal damage was done to the landscaping. Upon completion, we were provided an opportunity to look over the job and see if their were any problems. There was one place that we were not satisfied with and Carl agreed that it should be fixed. The spot was fixed and the house looks great! The best part was watching the reaction of neighbors driving by and noticing. We had people giving thumbs ups and even stopping to tell us how much they liked what we had done. All of the neighbors have told us it looks great. The best part is that it not only looks great, but it has also sealed the brick as intended. Looks great AND no more leak!!!

It went great! They were on time to start the project and completed it in a record amount of time. The quality was excellent. There was no overspray on our house and they wiped off all of the metal fixtures on the fence to get any overspray off of them. Throughout this whole experience, the thing that impressed me most was their communication skills. I called a number of different painting companies and Greenway was the only one that called me back. They provided an estimate and then completed the project. I really appreciated them getting back with me and staying in touch with me. I would most CERTAINLY use them again!!

It was great. Professional.

At first, very well, but as soon as the quote was officially signed everything went wrong. Carl (owner) arrived promptly and had a quote to me that day. After comparing quotes, I discovered that he had quoted only 1 coat of paint (which was in direct opposition to his values posted on the website.) Still, after revising the quote ($540 labor for an additional coat) I found the price to be competitive enough, and was impressed enough by what I read on the website, that I decided to hire him.
I asked him to coordinate with the gutter folks (Everclean gutters, also on Angie's list) so that the painting could be completed while the gutters were off. He informed me that he would do so, and later informed me that the gutters would come off on 8/23 and his crews would be here on 8/26 or 8/27 to paint. The gutters would be installed on 8/28 or 8/29. In the end, my total costs would be in excess of $5,000 for all work, so we were very excited to get this work done.
The gutters were removed as scheduled, however Greenway did not arrive on 8/26. On 8/27, I contacted Carl to see if they would be coming, and he said that another job was being completed and they would be by that day.
At around 4 pm, his employee arrived at my home and began powerwashing. He had not introduced himself to my wife, and my young sons were quite surprised to look out the window to see a man and quot;shootingand quot; our house. Fortunately, all the windows were closed. However, the powerwashing job was incomplete (photos attached when he left approximately 45 minutes later, again without contacting anyone in the house. I had arrived home and waved at him, but when he left without any contact contacted Carl again to find out the timetable for completing the service. He informed me that the work would be completed on 8/28. I also informed him that I was concerned with who would be supervising the work, as (though I did not indicate it at the time) I was concerned the powerwashing was done so poorly (literally, dirt and debris on every face of the house, not a thorough job by any stretch of the imagination).
2 painters arrived at approximately 7:30am to begin work. They began setting up without introducing themselves, and only did so to request an electric outlet. I gave them access, and suggested to the powerwashing individual that he introduce himself before starting work, as he scared my son. All I got was a blank stare, no apology or explanation.
As they began work, I noted that they were moving very fast. When I went to ask how it was going, I noted that they were already painting. I expected extensive prep work to be done on one specific section of the home, and indeed our contract indicates that prep work would be done. However, they did very little prep and moved very quickly, painting and quot;as they prepped. When I noted this at the time, they indicated that the 2nd coat would take care of any imperfections.
Less than an hour later, they had completed what I considered to be the most difficult stretch, and were rounding the corner. I again asked about the flaws that I could see before, which were becoming more and more apparent as the paint dried. Again, a second coat would take care of the imperfections, I was informed.
I observed the workers for awhile now that they were in plain view of the table I was working at. They took numerous cell-phone calls and appeared to be working very inefficiently with almost no preparation of the surface. A short while later, I addressed the lack of prep work once again with them, and one painter showed me that he was scraping. I asked him to scrape against the old paint's direction, which he did, removing a great deal of paint in one motion which would not have been removed by scraping against the grain. I pointed out that in a section they had just painted, the paint was already separating from the trim, and was informed (once again) that the second coat would take care of it. I then pointed out that it was already flaking, and was again informed that a second coat would take care of it.
Shortly after, at approximately 10am, the painters went out to the truck to take a break. I decided to visit the local Porter Paint store (they were applying a Porter product with a lifetime warranty (which would have been invalid if improperly applied)) with pictures of the numerous flaws in the application. They were adamant that the paint was being misapplied and suggested that I contact the owner. I called the office as I was leaving Porter, and informed the administrator of these issues. She indicated that Carl was and quot;out paintingand quot; but that she would contact the owner and that they would be in touch.
I returned home and informed the workers of the issue, and suggested that they stop until hearing from Carl. At that point, they packed up and left. In the process of packing up, they destroyed my grill and left it in a pile in the yard. They removed the sign from the front yard advertising the service at that point, without me asking.
Because there are no gutters on the home, I tried to contact Carl numerous times to resolve the issue, both by email and phone. Carl was aware from our very first discussion that gutters would be removed to facilitate his work, but returned no emails or voicemail. Sometime in the afternoon, his office manager indicated by email that she had been in touch with Carl and apologized and said they'd be in touch shortly. Had I gotten word that GreenWay would not be out to complete the work immediately, I could have scheduled the gutters to be put up today and not had to wait until next week (over the long holiday weekend when we expect rain every day.) I heard nothing from Carl yesterday, even after multiple attempts to resolve the timetable which had been designed and repeatedly modified to facilitate his work.
During the day, after the painters left and while waiting for Carl's response, I went back to the Porter store to ask for direction. They recommended that I contact painters that they typically recommend to have a look. I contacted two and they visited the house, each confirming that the prep work was not at all professional, and that the paint job would not last as the peeling paint had not been removed.
This morning, nearly a day after the painters had left, I visited an address listed on the website as the local mailing address. There are other address, including in Kentucky and in Florida, but the local one (for Cincinnati) was closest so I went there. It turns out this address is actually one of the painter's mother-in-law's address and a little old lady answered. I explained that I was looking for GreenWay painting and that this was the address on the website, and she told me that her son worked for GreenWay. I apologized, again explained that I'd come to an address listed on the website, and asked if she could get me in contact with Carl. She wasn't sure but said her son may be able to reach Carl. I asked for her son's phone number, which she gave me, and I apologized again and left. This conversation was very cordial. I left a message at the number the lady provided, and went home.
After returning home, after awhile I was finally able to get through to the administrator, who informed me that the lady was a relative. I apologized again and informed them that the address was on the website; she told me that it should no longer be listed as they had moved to their present location a year ago. She also informed me that Carl was out of town and would not be able to resolve the situation until, at earliest, and quot;Tuesday or Wednesdayand quot; of next week. We ended this conversation cordially, as well. After finding out that Carl would not be in contact until next week, I called and scheduled the gutter folks to come out ASAP, but they won't be here until next Tuesday.
A short time later, Carl informed me via email that, under the advise of his attorney, he has contacted the police because I went to the address listed on his webpage as a business mailing address, suppose

They were good and trustworthy. I didn't have to watch them in my house so they didn't steal. They showed up on time. They finished when they said they were going to. They damaged something but they fixed it. I paid them a lot of money and I didn't like that they didn't paint behind the toilets in my bathrooms. That irritated me. That was the only issue I had with them. I didn't call them back because I didn't realize it until a couple of weeks later. They were nice and did what they said they were going to do. They were expensive. They did a really good job.

They did a wonderful job and transformed our kitchen in four days! They took off all of the cabinet doors and drawers and took them to their workshop so they could clean, prime, sand, and put on two coats of paint using a paint just for cabinets. While some of the guys were doing that, the other guys were here and blocked off the kitchen with hugs tarps so that they could paint the sides and front of the cabinets using a spray-painting method that made the cabinets look brand new (no paint brush marks whatsoever). I was initially really concerned about the spray painting because I have terrible chemical sensitivities and thought that the paint smell would send me over the edge, but they used a low-VOC paint and worked with my schedule so that I would be out of the house when they were doing the heavy spraying. They took tremendous pains to make sure that the kitchen was cordoned off and that the smell would be as minimal as possible. Above and beyond, actually.... It honestly could have taken 2 weeks to get this done, but they worked so efficiently they got it done in four days! It was great having a full crew working on it as opposed to an individual painter, because it reduced tremendously the amount of inconvenience it is having someone working in your house for a long period of time. I just wish I could attach before and after pictures. The last thing I wanted to comment on is that all of the painters who were here were polite and respectful young men - and they were cracking us up with their bantering (funny, but all very clean and appropriate). Overall, it was a great experience. The cabinets look fabulous and I would recommend them to anyone looking to have their cabinets painted (or anything else, for that matter)....

They were very professional. They provided a quick and thorough estimate which detailed exactly what they would do and the price was fair. The workers actually showed up on time as scheduled and their work was top notch. Overall a great experience and I would highly recommend them. You get great quality for a fair and reasonable price.

They were very professional and they did a really good job. I had no complaints about them. Their quality of their work was good and they had a good size crew that was there to work every day. They showed up on time. They were pretty detailed in their work. They did a really good job on the paint. It is all wood sided-house and it involved a lot of spray paint and lot of work. They were certified by EPA.

I have hired them previously and everything has been good. I have been happy with Carl and his company.