Blue Sky Carpet Cleaning

The leg of my bedroom chest was damaged during their procedure. The furniture is made from mahogany and it must have been hit very hard to leave splintered wood with no finish.

As expected

Excellent. Carpets look great! Dave was very nice and did a great job.

Excellent. Tech was on time professional and efficient. Price was what was quoted. No hard sell to add protectant or deodorizer.

They ruined the rug. One-third of the colors has been bleached out of this expensive rug. The owner admitted to me they were busy and had one evening his brother-in-law come in to clean my rug and he had no idea what he did to my rug. This brother-in-law is not an employee and had no idea how to clean a silk rug. It as ruined and they refused to replace it for their incompetence. They at one point said they would replace the cost of a rug I bought but only if I gave them the original receipt of the one they destroyed. I told them the rug was purchased 7-8 years ago and it was totally unreasonable to expect this receipt was retained. I took the damaged rug to quality Persian/Oriental rug dealer and they took one look at the damage and said it could not be repaired and was obviously cleaned by someone that did not have the proper knowledge and experience to clean these types of rugs. They even told me one of the many excuses they wouldn't reimburse me was it was not fair to expect to reimburse me the stated $1,700 of the original rug purchase or even the $631.33 for the replacement rug I bought locally since they only charged $15. to clean it. This is the most illogical statement ever heard from any business that the cost they quoted has anything to do with the value of a customer's personal item they agreed to be entrusted with. I guess, under this absurd statement, if they charged $99 for their room cleaning and they burned down the customers home by accident, they should only be responsible for their $99 charge. It clearly states the level of unprofessional thinking this company practices. It is a sad commentary on Angie's List that a company that advertises on their website of your endorsement, refuses to conduct their business in a professional manner by not making a customer whole when they destroy the customers possessions they were entrusted with. Angie's List needs to remove this company so anyone else knows of their business practices and position that they will not stand behind their services if they destroy your property. I also complained to the BBB and as of February, 2017, they refused to answer any follow-up discussion of their practices or refusal to make the client whole.

We had a house for sale and we paid for another company to come in and clean the carpets. Well the new buys had Blue Carpet Cleaner come in after we had another company clean them and it was like we never had them done by another company. Blue Carpet did a great job. So we need our carpets cleaned in our new house so we called Blue Carpet and they did a great job, I called them on a Friday and they actually came the next day, they showed up on time and did 5 rooms and steps in a hour time.

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I don't think they're in business anymore. When we looked in the phone book, we couldn't find them. They were about the only ones we had for windows for quite sometime. The last time they did the window work, he had a new helper. He does a really great job, but the helper he had wasn't very good. They just didn't get the windows as clean as they could have. I don't know what anybody else charges. The ones that he cleaned were great. He did the upstairs one and she did the downstairs one. Maybe she was in training or something, I don't know. They came when they said they were supposed to and they were on time and everything. I might use them again in future as long as he brings a different cleaner.

We were very pleased with our choice.  Walter and his wife picked up the three area rugs and took them to the shop for cleaning, said that they would be ready in a week.  Charge would be $120.  We scheduled the return of those rugs with the in-house cleaning.  They do Saturdays, which is convenient for many people. 

It took them less than an hour.  They’re efficient, professional, and personable.  All of the carpeting looks great as do the area rugs.  They use a biodegradable formula which is easier on the environment and the homeowner.  The charge for the bedrooms and stairwell was $70 bringing the whole package to $180, which we found to be very reasonable.  We would definitely recommend these folks.          

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Chad was the technician. He arrived at 1pm. Window given was from 1-3pm. He was courteous and went right to work. Carpet looks great. Very satisfied with the results and promptness.

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Cleaned and removed difficult stains from stairs and second floor hallway.  Took maroon and cream rug to plant for cleaning.  Cream sections were spotted and dingy when rug left my home, and although not every spot came out, rug looks bright and 100% better than before.  Spots that did remain are noticeable only when I look for them.
Walter pointed out spots that could not be removed, let me know what he had tried, and told me why stronger solvents would not have been appropriate as they could damage wool rug.  Customer satisfaction is very important to this company, and I would definitely use them again.

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They showed up on time and quickly got to work. The guy did a good job. I was fully expecting him to try to up sell me. That did not happen. As a matter of fact I asked about their tile cleaning service for my small half bath. The guy gave me a price but said he could not do it. The equipment on his truck was not capable of cleaning tile and I would have to call the office and schedule another appointment. I never did. I don't have  time. This kinda of surprised me. They lost out on more revenue. After all they sent out a truck and an employee for $70??????
My only complaint was that they did not put any protectors under my furniture legs while the carpet dried. But overall, I would use them again.

The person who did the job was punctual, professional, and did a very good job.  The only thing that could have been improved on was in the bedroom--there is a large plant in that room and the underlying carpet has some water damage.  It would have been nice if he had moved the plant and cleaned under it.  Other than that, we are very happy and will certainly consider using this company again in the future.

Responded to inquiry promptly
They fit the cleaning in within a week
They were running a little late but called to inform them
Very professional
Great work!