ERLANGER VETERINARY HOSPITAL

They are excellent and top notch. They are one of the only veterinary hospitals around that have a high accreditation for veterinary hospitals. They're a little pricey, but they are worth it. Their staff is tremendous and they all go to seminars. They are all highly trained and even work with exotic animals. I would highly recommend them and I will definitely use them again.

Sometimes, I think they are a little pricey but from what I've heard most veterinarians are. They almost always calls a few days after the appointment to check on the animal. I've been using them for several years. 

The wait time was probably between 10-15 minute. My cat doesn't like going to the veterinarians so they have to wear gloves. They seem to really care and are very patient. They are really caring with the animals, I see it with how they treat others as well just not my own.

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Being that my guinea pig needed care and I didn't want to take him to a vet that "doesn't specialize" in small animals, I searched the Internet for an area provider.  Erlanger Veterinary Hospital was the only one certified by the AEMV (Association of Exotic Mammal Veterinarians) and yes, a guinea pig is an exotic pet.

The initial visit and examination was $81, but I was surprised by the in depth level of the exam. Dr. Schumann attempted less invasive means, an aspiration and a lance, during the initial visit, but my piggy needed surgery.  Dr. Schumann thoroughly explained the pros and cons of the surgery and didn't pressure me into the decision.

On the day of surgery, the staff was kind to me on my numerous "worried momma" calls and Dr. Schumann called me himself when the surgery was completed and Baxter was in recovery.

My final bill, which included the initial exams and treatments, surgery, anesthesia, an prescription pain medicines, was a lot less than bills I've had for cats and dogs at other vets.

I can't say enough wonderful things about Dr. Schumann, his staff, and  the cleanliness of the facility.  I wouldn't hesitate to take either of my piggies back to him or recommend him to others. By the way, they do dogs and cats too.

unknown

I am so impressed with Dr. Tony Schumann.  He is the first veterinarian I've used that seems truly knowledgable about the needs of competitive dogs.  He is compassionate and is an excellent problem solver.  He goes beyond the normal annual pet needs.  He offered cost-effective solutions that worked.  I plan to be a loyal patient for many many years.

fantastic

I have been using him for nine years. I would like to rate him the highest in all the categories.

Wonderfully!!!

After moving to Erlanger and getting excellent recommendations of the Erlanger Vet Hospital we took our 2 dogs there for an introductory visit. The visit went well, was very pricey - but close to home, so worth it. The visit wasn't the problem.
A few months later, I ordered our 2 dogs flea/heartworm medicine from 1-800 Petmeds. Something I have done for years now and had no problem with at our previous vet. After not recieving the medicine for weeks, I call 1-800 petmeds and ask what's up. They tell me that our vet would not authorize this medicine. So of course, I call Erlanger Vet and ask what's going on. They then informed me that they do not do business with 1-800 petmeds. Furious, that no one had informed me of this prior to the order (even though I mentioned it at the appointment) I ask the gentleman on the phone if there is any way they can approve the order. He kept insisting that they do a Price Match for whatever we paid on Petmeds website. I informed him numerous times that I have already paid 1800 petmeds for the medicine. He continued to say that they do not do business with them.
So now, not only do I have to find a new vet practice because I will NEVER take my animals back there again. I also, have to get 1800 Petmeds to refund my money so that I can go up to Petsmart and buy the medicine OTC from Banfield.
For the money they charge you to see your pets, they should take their customers time and happiness in to consideration.
Just because they want you to use their pharmacy and buy the medicine, from them doesn't mean they should inconvenience their customers.

We previously lived in Mason for 20 years and took our two cats to Dr. Gary Smith at County Animal Hospital. When we moved to Erlanger 9 years ago, we were so worried we couldn't find a vet comparable to Dr. Smith, as we didn't want to drive from Northern Kentucky back to Mason, as Lily does not do well with long car rides. Thank heavens we found Erlanger Veterinary Hospital, where we have been taking her now for the past 9 years. Since then, Lily has been seen by Drs. Hastings, Nancarrow, and DeWees but is now being seen exclusively by Dr. Vecchione for kidney disease. Every doctor who's ever treated her, as well as the staff, was courteous, professional, and caring. And since the practice is AHA certified, they can perform many procedures on site, a convenience we really appreciate. We also like the fact that they have a separate waiting area for cats.

They are extremely professional and they are up-to-date on all the latest techniques, information, and procedures. They have online information and they send me a newsletter everyone month via email. They send me reminders if my pets are due for their vaccinations. You can have any kind of surgery done there whether it is orthopedic or not. They follow up with phone calls to see how your pet is doing and you can always get in within a moment's notice. I've been going there for 20 years.

Dr. Hastings and his team saved my dogs life. They do fabulous work.

I ended up losing my dog because of them. They didn't do anything to help my dog because they brushed it off as a virus. I wouldn't recommend them to anyone. I was not impressed with their knowledge and lack of sympathy. I took my dog to another veterinarian and they said that my dog had cancer and it had been developing for a long time. I do not understand why Erlanger Veterinary Hospital did not catch this sooner because they did several tests previous to me bringing my dog in on that day.

Erlanger Veterinary Hospital should have caught the cancer sooner is my point.

Everyone one was very friendly and caring. I was pleased with the experience, as was my cat. At the time I thought the charge for the visit and medicine was a little pricey, but it's been many, many years since I've owned a pet, so the pricing may be comparable.

I felt Dr Schumann was excellant-he was very thorough and very caring and a lot better at diagnosing that the last two vets I had been to. He seems to be able to see the entire picture. The office is well organised and very friendly-they even called several times to check on the dog's progress between appointments. This was very heartening after experiencing several vets who didn't follow up at all. I will definetly go back to Dr. Schumann and the Erlanger Vet Hospital.

They know me well and they are great. I thought that they did very good work and that they were very reliable. I really like their work and I think it all looks great and would use them again. They will give your dog better care than many medical professionals will. They also have boarding services and stuff. They make you feel like your dog is the best dog in the world.

After an initial visit with my 3 year old lab to test for food and toy aggression and to get an idea of her overall temperament and reaction to the facility I took her back for a half day observation day. The staff provided report card explaining how she responded to the other dogs. She's been to other facilities before and this is certainly one of the cleanest and brightest I've seen. My only concern is that while there is an outdoor area, she doesn't have free access to go in and out. Also, while I completed the extensive questionnaire they require, they didn't spend any time reviewing it while I was there during my initial visit.

My new puppy and I saw the vet tech Jenna, and Dr. Bette Viccone. Both were very nice, extremely helpful in answering questions, and gave good advice. The office staff were very friendly and professional. We were seen quickly and efficiently. The facility is clean and bright. Their prices are a little high, but I think the quality of care is excellent. I would definitely recommend them.

CALLED TO SET UP AND APPOINTMENT AND RECEIVED A FRIENDLY, COURTEOUS RESPONSE. THEY WERE ABLE TO SET UP A TIME VERY QUICKLY, WITHIN THE SAME WEEK. WE WERE GREETED BY A CLEAN OFFICE AND FRIENDLY STAFF, ALTHOUGH NOT ALTOGETHER EFFICIENT WITH THE COMPUTER AND RECORDS, OR MAYBE IT'D JUST BEEN A LONG DAY. THE ASST. AND DOCTOR WERE VERY THOROUGH IN THEIR EXAMINE AND IN TALKING OVER ANY ISSUES, WITH THE DOGS. THEY WERE VERY PATIENT, DEFINITELY NOT RUSHED AND OFFERED MUCH ADVICE. THE ONLY THING I WOULD HAVE PREFERRED WAS HAVING THEM DRAW BLOOD FOR THE HEARTWORM TEST IN MY PRESENCE; INSTEAD THEY WERE LED OUT OF THE EXAM ROOM INTO THE BACK FOR THE TEST. OVERALL, I WAS HAPPY WITH THE EXPERIENCE.

YOU'D BE HARD PRESSED TO FIND A BETTER VET IN NORTHERN KENTUCKY. I JUST MOVED TO THE AREA RECENTLY AND WAS LOOKING FOR THE BEST VET. THIS VET HAS AN AAHA (AMERICAN ANIMAL HOSPITAL ASSOCIATION.) CERTIFICATION, WHICH TO MY UNDERSTANDING MEANS THEIR VETS HAVE ADDITIONAL ANNUAL TRAINING AND THEIR HOSPITALS HAVE ADDITIONAL EQUIPMENT. THE WAITING ROOM AND FRONT OFFICE STAFF WERE EXCELLENT. THE VET WAS UNDERSTANDING AND THOROUGHLY EXPLAINED THE SITUATION. SHE GAVE ME SOME INSTRUCTIONS FOR HOME CARE AND SEEMED TO BE CONCERNED ABOUT MY DOG'S PRE-EXISTING CONDITION. THIS WAS MY FIRST VISIT BUT I'M HOPEFUL THIS WILL BECOME OUR VET, I WILL ONLY ACCEPT THE BEST CARE FOR MY DOG.