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ProServe Group

Roof Cleaning, Pressure Washing, Gutter Cleaning,

About us

We utilize professional equipment and experienced labor to clean your property right the first time. Top Five Reasons To Choose Us: Instant Quote Over 10 years of experience 100% Satisfaction guarantee Commercially Insured Professional trained staff Services Residential House Washing Siding cleaning Roof Cleaning Sidewalk & Driveway Deck cleaning Concrete cleaning Gutter cleaning Patio cleaning Commercial Pressure Washing Restaurant Entry Way Store fronts & sidewalks Parking lots Housing/Apartment Complexes Heavy Equipment Dumpsters/dumpster pads Office Complexes HOAs entry ways

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

ProServe Group Offers House washing, Roof cleaning, pressure washing, vinyl siding cleaning, and driveway cleaning. If its dirty we will clean it

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
14%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-22 of 22 reviews

JERRY & CINDY H.
08/2017
5.0
siding
  + -1 more
All went well. The young man that came was polite and personable. We chatted before the job and after took an inspection tour. It cleaned up nicely and looks good.
Description of Work: We have a home with three sides vinyl and it was looking pretty gritty. Saw that ProService had good reviews so set up for a vinyl cleaning and decided to have the outside of our widows done at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Elaine M.
01/2017
4.0
deck cleaning
  + -1 more
They took care of things right away.
Description of Work: They refinished my deck.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ted M.
10/2015
4.0
roof cleaning
  + -1 more
excellent results
Description of Work: cleaned roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Denielle R.
06/2015
5.0
roof cleaning
  + -1 more
Proserve did an excellent job on our house and roof. The company was able to fit us in within a week for the service and they arrived and departed as stated. The price was excellent and was actually much cheaper than previous quotes.
Description of Work: Pressure washed roof and siding

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Vicki G.
05/2015
5.0
roof cleaning
  + -1 more
They did an excellent job. They responded very quickly to my call and were prompt in setting up an appointment . They worked efficiently and cleaned up any debris that was left. We can't believe how much better our roof and sidewalk look! All of the black streaks on the roof are gone and the sidewalk looks brand new. We live in a heavily treed lot, so the algae and moss were extensive. (As good as everything looks now, they told us that it will look even better after a few rains. ) They were a pleasure to work with and I would definitely use them again.
Description of Work: Power washed our roof, sidewalk and main entryway. They cleaned off all the debris on the roof and gutters and then removed the algae and moss that was growing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Christopher R.
09/2014
3.0
gutter cleaning, roof cleaning
  + 0 more
unknown
Description of Work: I can not recall for sure if the work was done late April or early May. We just waited for the rains to stop. When I ordered this service and was willing to pay about $200, I expected to get my siding cleaned thoroughly. We have brick on front of house, so siding is 3 sides only. Upon arrival, 2 guys tried to explain that they only partially clean (not full pressure washing) for this deal. I had a small deck built on my second floor a few months before and those folks had cleaned their section of the siding so that it looked like new. Now, Proserve comes in and doesn't do that complete clean. He says Proserve does the light cleaning on this deal that removes dirt but not the hard cleaning that also takes away the chalk like look. Well, the light cleaning did me no good, because I have this line on the back of my house where 1/2 is clean & 1/2 isn't. I guess I'll have to saveup &get a "complete" clean done on all the siding. I tried to do that the first time and actually believed that was what I was buying. I hate to say anything uncomplimentary about anyone, but I am out the money and still need the job done. That sounds like why Angie's list was initiated in the beginning. I finally completed this form because Angie's list kept sending me a request for review.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$199

THOMAS W.
08/2014
5.0
roof cleaning
  + -1 more
They cleaned the roof for me and gave a 3 year warranty. It took them about 2 hours and they did a great job. They had a quick response, used appropriate equipment, were very professional, and clearly communicated with me throughout the process. They also went out of their way to make sure the flowers and bushes were not adversely affected by the roof cleaning.
Description of Work: We had streaks on our roof from bacterial growth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dennis P.
08/2014
5.0
gutter cleaning, roof cleaning
  + 0 more
unknown
Description of Work: They were very quick to respond to quote the project and once we decide to more forward, the job was done in a very timely manner. The end result was to my expectations. Price was very reasonable plus they accepted the Angie's List discount coupon. Would use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris L.
06/2014
5.0
pressure washing, roof cleaning
  + 0 more
unknown
Description of Work: Power washed my house vinyl siding. Algae and dirt is gone. Looks new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Brian M.
05/2014
5.0
pressure washing
  + -1 more
They did a pretty good job. They were on time, he asked for clarification on what needed to be done and he agreed to do them and offered a competitive price for his services. Everything was completed and he did a professional followup. We asked him to do some extra services so we spent about $75 extra above the deal amount. He came out within 5 days of me purchasing the deal. Some stuff needed to be hand washed and he did a really good job.
Description of Work: I purchased a Big Deal coupon from ProServe Group to do a pressure washing on the outside of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Shirley A. O.
05/2014
5.0
pressure washing
  + -1 more
Workers were on schedule time. Took approximately 1-1/2 hours to complete. Very professional and friendly.
Description of Work: Pressure cleaned house. First sprayed over house with plain water. Then, second washed house with non toxic cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Glen P.
04/2014
5.0
pressure washing, roof cleaning
  + 0 more
My home is on a shaded lot and I had a lot of algae on my second floor vinyl siding. ProServe came out and cleaned all of it off, the siding looks great now. I came home from work after the work was complete. He took the time to walk around the house with me to inspect the work. I had no complaints, all of the algae was removed and there was no damage or signs that they had been there other than a slight smell from the cleaning solution. The turnaround time on the appointment was only a few days and they showed up on time. I'm very happy with the work and will use them again in the future if needed.
Description of Work: ProServe Group pressure washed my 2 story house, half brick and half siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer S.
04/2014
5.0
pressure washing
  + -1 more
Jason arrived exactly on time, very professional, but at some time was very friendly. Told me what he was going to do, what to expect, after he was done, he told and showed me what he did, compared it to something else to show difference( like a sidewalk we live in a subdivision) this company is top companies all around that I have seen overall in a long time. Use again and will recommend them (already have)
Description of Work: Pressure washed house, driveway, sidewalk, patio he even went out of his way to explain this type of fungus what he is noticing in the area that does not come off ,but only by hand. Shoved me and what do to and how to prevent it. Could have just went on and not explain or show.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda H.
04/2014
5.0
roof cleaning
  + -1 more
A good job.
Description of Work: Pressure washed exterior of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard D.
10/2013
5.0
deck cleaning, gutter cleaning, pressure washing, siding
  + 2 more
Jason Geiman arrived when promised. He examined everything to be washed, He pointed out colored oxidation that had covered the siding below the cheap shutters installed by the builder and noted that it might not come off the vinyl siding. He also said the black stains on the outside of the gutter were not likely to come off; that they would require hand scrubbing (not part of the Angie's List deal I had purchased). Once we were on the same page as far as what could be accomplished, Jason set to work. I could see that he took care during the washing process, going over the tough parts to be sure he left them clean. He paid attention to details. For instance, he washed off the ceiling fans on the covered porch, and made sure the tops of the blades were clean. They were quite dirty from the dust generated by nearby construction, but they looked like new when Jason was finished. After spending a good deal of time carefully washing everything, Jason went around and double checked to make sure he got everything. The house looked great. He apologized for not getting off all the oxidation from the shutters on the siding below the front windows, but his eye sight must be much sharper than mine, because I saw no trace of discoloration remaining. All in all, I was extremely pleased with the job Jason did; it was beyond what I had expected. I will be sure to call ProServe again when I'm in need of the services they provide.
Description of Work: Pressure washed all the house siding, deck, and outside of gutters and downspouts. Pressure washed the windows, including frames and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Scott B.
10/2013
5.0
roof cleaning
  + -1 more
I was very skeptical of the service going into this but to be honest, I was completely wrong. They got back to me super fast after placing the order on Angie's List. The guy told me that he'd make the roof look like new again and he was right. My wife noticed immediately when she pulled up on our street and I'd forgotten that the roof was that color. All the black streaks are gone and the roof looks great. He also called me in the afternoon and let me know the results and he was absolutely truthful. I was thinking of replacing my roof because it looked crappy before but there's no need now. I plan to call him again for a couple of other services we're planning on our house. Overall - great job!
Description of Work: ProServe Group cleaned my 12 year old roof and made it look like the day I bought my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Edward D.
10/2013
5.0
pressure washing
  + -1 more
He showed up on time and completed the work in a timely fashion. The mildew we had on a portion of siding above our garage was gone.
Description of Work: He pressure washed the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard D.
08/2013
4.0
roof cleaning
  + -1 more
All they did was come up and look at the roof and give an estimate.
Description of Work: I got a quote from ProServe Group for roof cleaning. I didn't use them because I found another company that use a different material to clean the roof that I thought was better.

Rating CategoryRating out of 5
professionalism
3.0

$499

Response from ProServe Group
The material ProServe Group uses to clean roofs is approved for use by shingle manufactures and won’t void the manufacturer’s warranty. Our process and product leaves our customer completely satisfied with our work. We complete all estimates on the ground, not on the roofs – being on a roof could break or loosen shingles and creates unnecessary liability risks for the homeowner. On this particular day (July 29, 2013), we were completing a roof cleaning for a neighbor when we were asked to provide an estimate. The neighbor, as do all of our customers who hire us to perform our services, gave us a great review. If you would like to see our great work, visit our website or call us today to have us clean your property.

Peter L.
08/2013
5.0
roof cleaning
  + -1 more
It is rare I meet a professional that provides not only excellent service but at a fair/reasonable price. Unlike other providers who came to my home to provide an estimate, Jason was punctual and courteous. Better yet, he personally does the "cleaning" work. We agreed upon a price (the Angie's List Deal he has plus additional for the extra work) and he arrived on-time and ready to work. He accurately performed his work - carefully moving items in the way as well as carefully placing them back. His attention to detail (in something as relatively mundane as concrete and roof cleaning) was quite amazing. The final results are almost hard to believe - the patio is spotless and I had no idea that the original color of my driveway was so amazing. I highly recommend Pro Serve and would gladly have them assist me with similar projects in my home again.
Description of Work: Roof Cleaning as well as Concrete Driveway/Patio Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Erin Z.
08/2013
5.0
pressure washing, roof cleaning
  + 0 more
I was able to schedule the service on my first phone call. He came on time and did a beyond thorough job. Our driveway and retaining wall look like new. The house is perfectly clean. He removed all of the dirt, leaves, and cob webs without removing any paint. I have had the house pressure washed before, but it has never been done this well. I highly recommend this company.
Description of Work: He pressure washed and cleaned the house including the driveway, deck, and retaining wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$459

Response from ProServe Group
Thank you for letting ProServe Group make your house look new and clean. You had an awesome view from your clean deck.

Todd H.
06/2013
5.0
gutter cleaning, pressure washing, roof cleaning
  + 1 more
I have a 17 year old home located in the woods. It was green from years without a proper cleaning. The white gutters were streaked black. Jason with ProServe showed up when expected, performed the work for the price quoted. I still cannot believe they got these 17 year old gutters to look like new. Absolutely amazing. I will certainly have them back in the future. A really professional team.
Description of Work: Clean siding and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ProServe Group
Thanks [removed member name] for letting ProServe Group restore your home to look new again

Douglas F.
05/2013
5.0
roof cleaning
  + -1 more
Answered his phone right away. We made an appointment and he kept it. Was nice a professional. And most importantly....The job was done right! Thank you.
Description of Work: Cleaned roof of black streaks and moss.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    609 Spring St, Elsmere, KY 41018

    http://pressurewashcincinnati.com

    Service hours

    Sunday:
    7:00 AM - 2:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roof Cleaning,
    Pressure Washing,
    Gutter Cleaning,
    Deck Maintenance,
    Siding,
    Gutters,
    Concrete Driveways

    FAQ

    ProServe Group is currently rated 4.8 overall out of 5.

    Sunday: 7:00 AM - 2:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 1:00 PM

    ProServe Group accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ProServe Group offers free project estimates.
    Yes, ProServe Group offers eco-friendly accreditations.
    No, ProServe Group does not offer a senior discount.
    Yes, ProServe Group offers emergency services.
    Yes, ProServe Group offers warranties.
    ProServe Group offers the following services: ProServe Group Offers House washing, Roof cleaning, pressure washing, vinyl siding cleaning, and driveway cleaning. If its dirty we will clean it

    Contact information

    609 Spring St, Elsmere, KY 41018

    http://pressurewashcincinnati.com

    Service hours

    Sunday:
    7:00 AM - 2:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM