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B & J OVERHEAD DOOR SERVICE

Garage Doors, Doors

About us

CORPORATION. 3 EMPLOYEES. NO SUBS. COST DETERMINED BY JOB.

Business highlights

34 years of trusted experience

Services we offer

SALES AND INSTALLATION OF GARAGE DOORS, AND REPAIRS.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-18 of 18 reviews

Lisa K.
07/2020
2.0
garage doors
  + -1 more
I called because when I shut door it would go back up. Also to get my keypad usable again. The door has gone back up twice since then! I provided the battery for keypad(9 volt) and the light bulb for opener! I was charged $95.00 for......what?
Description of Work: Maybe adjustment

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$95

Darla W.
03/2018
5.0
garage doors
  + -1 more
The spring broke on my garage door and they sent someone out to fix it the same day. They were very professional and did not try to upsell me or add additional charges. I'm very pleased with the service and would recommend them to anyone.
Description of Work: I needed the spring replaced on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Noel H.
09/2017
5.0
garage doors
  + -1 more
No nonsense professional service, both from the office and the technician. No upsell, simply evaluated our 14 year old operator and explained the options. I made the decision to have them install a new system rather than spend money to repair the existing system. I had the complete system, including two remotes, keypad, sensors, outside keypad all professionally installed for $375.00. Cleaned up afterwards and took old stuff with him.
Description of Work: 14 year old garage door opener was not working properly. Springs were fine, something happening intermittingly with the motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Jeff B.
07/2017
5.0
garage doors
  + -1 more
Made the right call! I first called one of the big brands that say they are available all hours... but was frustrated when they told me I had to wait four days to get scheduled, plus got quoted an even higher price than B&J. Called another company too but they never returned my call. Glad I found B&J, as they not only answered my call but sent a technician out to help me right away and had the most reasonable prices. The technician was an expert, timely, efficient, friendly and through -- exactly what I needed.
Description of Work: Needed new springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dwight H.
01/2017
5.0
garage doors
  + -1 more
Jerry from B&J replaced the two springs on my garage door. Prompt service. Professional. Same day service. Replaced my existing springs (one of which had just broken) with two new springs of higher quality.
Description of Work: Replace broken garage door coil spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Peter C.
03/2016
5.0
garage doors
  + -1 more
everything about the work exceeded my expectations!
Description of Work: the overhead door motor failed suddenly and raising this manually was a little difficult. I had heard of this company and gave them a call. The installation was scheduled for the next day. The tech arrived on the scheduled time, installed the new motor. Once the primary work was finished he went over the rails, greased the rollers and made some adjustments to one of the rails that apparently was twisted so there was some binding in the travel of the door. I ask the cost of what I thought was extra work -- " No, that's just part of our service." i would recommend this company for either new installations or routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Sandra D.
08/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Install a new garage door opener and 2 remotes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

sandra H.
12/2014
5.0
garage doors
  + -1 more
EXCELLENT
Description of Work: NEW DOOR OPENER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

PHILLIP W.
11/2014
4.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$260

Tim K.
11/2012
5.0
garage doors
  + -1 more
I called Gerry for a quote and he called back with some questions. After talking things over, he emailed some ballpark pricing. We settled on a final solution and waited for the doors to ship. Things arrived early, so he called and set up a time for installation. Both doors were installed before the end of the day.
Description of Work: Gerry replaced the old wooden doors with new steel doors & replaced the motors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,842

Tim K.
11/2012
5.0
garage doors
  + -1 more
Band J were extremely fast and courteous. They worked in an effort to save us money, but yet they returned the greatest value.
Description of Work: The date given is not exact. After I had backed my car into the overhead door, I called around to find a repairman. No one but B&J were able to respond quickly. Jerry repaired it with the parts I had on hand and cobbled the rest together. I recently did it again & now I'm calling on Jerry to replace both garage doors, since they no long make our old doors. However, I had to check with "Angie" before going through with it all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anne B.
05/2012
5.0
garage doors
  + -1 more
Great experience
Description of Work: The spring on our garage door broke. I was able to get in touch with B&J prior to 8:00 am, and they were extremely responsive. Someone was at my home to do the repair by 8:30 - 8:45 that same morning and was finished by 9:30 am. Great service, and I thought the price was very reasonable given the costs I had seen on some other reviews.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Carla J.
04/2012
5.0
garage doors, doors
  + 0 more
We had problems with our garage door when the wire and spring broke. My husband picked this company because they were close to our house in Oldham cty. He asked about buying the cable and doing it himself- he advised that you have to be very careful because of the pressure on the springs. He came out the next morning-1st stop and fixed the door. He explained what needed to be done and was very reasonable on his prices.
Description of Work: We called this company out of the phone book. He came first thing the next morning and replaced both springs. He was very knowledgeable, professional and did a great job. We would definetly recommended this company. Carla

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Marilyn A.
03/2012
5.0
garage doors
  + -1 more
We have used them before. We had to do some repair work on our garage doors. He repaired the motor in the door this time. It took him an hour to complete the work. They were great. I would use them again.
Description of Work: He repaired the motor on our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Warren M.
02/2012
5.0
doors
  + -1 more
They are excellent. He was prompt. He repaired what asked him to repair. He was able to recommend services that were beneficial. He knows what he is doing. He does not just do the minimal.
Description of Work: They replaced a spring in one of the doors. He sprayed WD 40 on the track and he helped us with are car garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joseph W.
04/2009
5.0
doors
  + -1 more
Excellent experience. Very satisfied that Angie's List guided us to the right company. On the day of garage door damage they came to evaluate within a few hours. Very helpful in selecting the suitable replacement. Saved additional cost by utilizing existing garage door openers. They organized ordering replacement door and scheduled installation within a few days. Everything was on time, very professional, superb individuals to deal with. Clean-up was perfect and the entire experience was outstanding. Highly recommend them.
Description of Work: Garage door replacement after car crushed it. Replacement with a new door was done. Because there are 2 garage doors we also replaced the 2nd at this time. Removal of old damaged door and hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

JEFF T.
07/2007
4.0
garage doors
  + -1 more
Repairs were done well and Jerry was very professional. He arrived when he said he would, and fixed what we paid him to fix. The only negative was that he didn't have the pulley part in stock, and it took a week for the parts to be ordered before he could begin repairs.
Description of Work: Repaired garage door opener after it was damaged in a lighting strike/surge. It needed a new circuit board and also a mechanical pulley was damaged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

SHAWN S.
06/2006
5.0
garage doors
  + -1 more
I AM VERY SATISFIED THAT I HIRED THEM. IT BROKE DURING A WEEKEND AND IT WAS NIGHT TIME. I COULDN'T GET MY CAR OUT OF THE GARAGE. IT WAS OFF HOURS AND THEY SENT SOMEONE TO MY HOUSE IMMEDIATELY. I WAS VERY IMPRESSED WITH THEIR RESPONSIVENESS AND I COULDN'T BELIEVE THAT THEY WOULD COME OUT WHEN THEY DID.
Description of Work: THE REPLACED A SPRING IN THE GARAGE DOOR OPENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    7006 HUGHES AVE, Crestwood, KY 40014

    www.bjoverheaddoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    B & J OVERHEAD DOOR SERVICE is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    B & J OVERHEAD DOOR SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, B & J OVERHEAD DOOR SERVICE offers free project estimates.
    No, B & J OVERHEAD DOOR SERVICE does not offer eco-friendly accreditations.
    No, B & J OVERHEAD DOOR SERVICE does not offer a senior discount.
    No, B & J OVERHEAD DOOR SERVICE does not offer emergency services.
    Yes, B & J OVERHEAD DOOR SERVICE offers warranties.
    B & J OVERHEAD DOOR SERVICE offers the following services: SALES AND INSTALLATION OF GARAGE DOORS, AND REPAIRS.

    Contact information

    7006 HUGHES AVE, Crestwood, KY 40014

    www.bjoverheaddoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed