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Overhead Door Company of Northern Kentucky
Doors (Interior) - Install or Replace, Garage Door - Install or Replace, Garage Door - Repair,
About us
Overhead Door Company of Northern Kentucky has been servicing Northern Kentucky and Cincinnati communities since 1947. We are The Genuine. The Original and are the only authorized Overhead Door distributor located in Northern Kentucky. Our technicians are garage door experts and are certified by the International Door Association. As an authorized Overhead Door distributor, we provide only the highest quality products and unsurpassed customer service. No subs. Cost is determined by the job. Travel charges may apply. Emergency rates vary. Award winning.
Business highlights
Emergency services offered
104 years of experience
Services we offer
Residential & Commercial garage doors and openers, Service and Installation. Visit our showroom & parts department., dock equipment, garage flooring & storage systems, retractable awnings, steel entry doors. Sales
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8125 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 9% | ||
| 2% | ||
| 2% | ||
| 2% |
Showing 1-25 of 125 reviews
Robert S.
Jun 2022
Overhead Door of Northern Kentucky installed a garage door on my garage that does not match the door literally DIRECTLY next to it even though they installed the other door just a few months prior. Their reason they gave me when I asked, "The same door would have taken longer to receive." They didn't even ask me if a non-matching door was okay or I would have told them that I'd gladly wait to get a matching garage door! Obviously, I'm pretty upset over it, but there's nothing that I can do now...
Gene K.
Dec 2021
The appointment was made for the next day. Tech Lance arrived about 45 minutes earlier than the expected time. He was courteous, friendly, professional and completed the job in about 20 minutes. The cost was reasonable. OHDNKY installed my doors originally and have provided excellent service a few times in the past.
Pennye H.
Oct 2021
great got to me same morning
Angela D.
Mar 2021
Saturday morning I couldn't open my garage door. I called overhead door company and they were able to come fix the problem within a few hours. The technician was very personable. I was happy with everything except the price. It was $260 to fix the springs. That seems VERY expensive but we paid it because we were stuck in a jam and couldn't get my van out the garage without fixing it.
Joyce T.
Mar 2021
They have been excellent, punctual, and get the job done. They are very reasonable with their prices and I would highly recommend them.
Steve S.
Oct 2020
Fast - easy and cheaper than planned. Technician was professional, safe and on time. Did exactly what he said and made me feel extremely comfortable.
Vicki T.
Aug 2020
Kyle did a great job. Nice, professional, and hard working. The door looks great and is very sturdy. The opener is very quiet. Very happy with Kyle and the whole job. Left everything clean. Thanks, Kyle! And thanks, also, to the salesman, Mike. You made it easy.
Response from Overhead Door Company of Northern Kentucky
"Thank you. We appreciate the kind words. We are very fortunate to have a great great team of technicians. If you need anything in the future, please do not hesitate to call."
Harris S.
May 2020
quick and easy
Response from Overhead Door Company of Northern Kentucky
"Thank you for the opportunity to be of service. If you need anything in the future please give us a call."
Connie S.
May 2020
Service representative, Brad Hinton, was prompt, professional, courteous and knowledgeable.
Response from Overhead Door Company of Northern Kentucky
"Thank you for selecting Overhead Door Company of Northern Kentucky. Feel free to call call us if you need anything in the future."
Terry T.
Mar 2020
Rep very polite and did an excellent job. Very responsive to my call was here within 2 hours of placing my call.
Response from Overhead Door Company of Northern Kentucky
"Thank you for selecting Overhead Door Company of Northern Kentucky. We appreciate the opportunity to be of service. Please tell all your friends and family about us. If you need anything in the future please give us a call."
Sharon S.
Mar 2020
Great, Nick did a great job, and if I ever have another problem, I will ask for him.
Kevin K.
Mar 2020
Great work. Kyle called ahead and showed up on time, was very knowledgeable and informative about the condition of my motors/tracks/doors.
Response from Overhead Door Company of Northern Kentucky
"Thank you very much for selecting us to repair your garage door. We appreciate you taking time to post comments about your experience with us. If there is anything we can do in the future, please don’t hesitate to call."
Shirley W.
Dec 2019
Our garage door opener was not working from either the door pad, the keypad or the remote. I called the company and they were able to schedule us for the next day. Jason came out and fixed all the problems within an hour or so. He was very professional and the charge was reasonable. We had another company came out a few days ago and the person couldn't fix it. We are very happy with the service and will definitely hire them again.
Response from Overhead Door Company of Northern Kentucky
"Thank you for the opportunity to be of service. If you need anything in the future please give us a call."
Mary S.
Dec 2019
Spring was replaced within 2 hours is service call. Brad was professional, friendly and helpful in demonstrating how to maintain my door and springs.
Response from Overhead Door Company of Northern Kentucky
"Thank you for selecting us"
Susan B.
Nov 2019
They did a fantastic job! Kyle W. was so polite and professional. Will definitely call them again.
Jim M.
Oct 2019
I called this morning at 7:45 and set up an appointment for late morning the same day. A very professional team arrived at 11:30 and completed the repair in an hour. Very pleased with the promptness and work accomplished by a very professional team.
Cathy R.
Aug 2019
Kyle Williams arrived on time, very pleasant and professional. I happened to be watching my granddaughter that day. Kyle hesitated on the drilling to advise it may be loud for her, recommending I take precaution. I appreciated the extra care.
Response from Overhead Door Company of Northern Kentucky
"Thank you for the kind words. We appreciate the opportunity to be of service. If you need anything in the future please give us a call."
Scott J.
Jul 2019
Without incident and Kyle was an outstanding service provider.
Chris N.
Jul 2019
Kyle Williams from Overhead Door arrived on time. He is very personable and you can tell he is ready and eager to do the job. It took him less than an hour and after he finished, he showed me how to work everything and he even programmed my car garage opener. The garage opener itself works great and is very quiet when moving up and down. We are very happy with the new opener and with Overhead Door!
Maureen G.
Jun 2019
We requested a repair, but the repair person advised us to get a new opener for many reasons. We had anticipated that so the next morning the installer arrived and installed a new opener with a keypad and remotes. He also installed new springs.
Response from Overhead Door Company of Northern Kentucky
"Thank you for selecting Overhead Door Company of Northern Kentucky to replace your garage door opener. We appreciate the opportunity. Please tell all your friends and family to give us a call if they need anything in the future."
Ray T.
Jun 2019
Smooth as silk
Response from Overhead Door Company of Northern Kentucky
"Thank you posting your comments on Angie’s List. We really appreciate it. If you need anything in the future please let us know."
Kimberly B.
May 2019
Excellent. This is the 2nd time my family (self + son's home) has used Overhead within the last 12 months. Would highly recommend company and service tech, Brad! Fixed the issue, explained and shared advice on how to maintain. Extremely helpful and friendly.
Response from Overhead Door Company of Northern Kentucky
"Thank you for the kind words. We always strive to provide quality products and unsurpassed customer service and are glad that we were able to take care of you. We appreciate you taking the time to post a review on Angie's List. As sign of our appreciation, you have been entered into our monthly customer appreciation raffle for a $25 gift card. If there is anything we can do for you in the future, please do not hesitate to give us a call. Thanks again"
Kevin M.
May 2019
Brad Hinton was very professional and did an excellent job fixing the door and took it upon himself to check the other door as well to make sure that they were both in good shape as we are selling our house. He was polite and had our door fixed in under 30 minutes! Thank you!
Response from Overhead Door Company of Northern Kentucky
"Thank you for the kind words. We always strive to provide quality products and unsurpassed customer service and are glad that we were able to take care of you. We appreciate you taking the time to post a review on Angie's List. As sign of our appreciation, you have been entered into our monthly customer appreciation raffle for a $25 gift card. If there is anything we can do for you in the future, please do not hesitate to give us a call. Thanks again"
Thomas D.
Mar 2019
WOW! I was expecting a complete sales pitch when the technician arrived, ya know, the ole "Yup looks like your going to need a whole new garage door, this one is too outdated." But nope, he arrived on time with the correct parts and billed me for EXACTLY what I was quoted over the phone, The technician was polite, courteous and very professional. When he was done installing the new spring he inspected the entire garage door mechanism, made some adjustments to the door so it would close more efficiently and sprayed lubricant on all moving parts. He said overall the door looks good and gave me some pointers on keeping it clean and lubed to help extend the life of the spring and door. In and out in just a hair over an hour, nice!!!! There was a $25 fee for coming out on a Saturday which I found to be VERY reasonable considering otherwise I'd have to wait until Monday (or later) with a 170 pound door to open and close manually, no way! Give this guy a raise!!!! Excellent job folks! Will strongly recommend your services to anyone who might need them!! THANK YOU!!!!!!
Michelle F.
Oct 2018
It went well. Explained the problem and what he was going to do to repair the opener
Licensing
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FAQ
Overhead Door Company of Northern Kentucky is currently rated 4.8 overall out of 5.
Overhead Door Company of Northern Kentucky accepts the following forms of payment: CreditCard
Yes, Overhead Door Company of Northern Kentucky offers free project estimates.
No, Overhead Door Company of Northern Kentucky does not offer eco-friendly accreditations.
No, Overhead Door Company of Northern Kentucky does not offer a senior discount.
Yes, Overhead Door Company of Northern Kentucky offers emergency services.
No, Overhead Door Company of Northern Kentucky does not offer warranties.