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THE COMPUTER GUYS

Computer Repair

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

SHEILA G.
10/2006
3.0
computer repair
  + -1 more
The company said the work would take seven business days. We started calling on the sixth day and the laptop was not finished. We continued to call each day and were finally told not too pleasantly, not to call, they would call us. Finally, on the tenth day, they called to tell us that they had broken the screen. The screen had already been cracked but they really broke it. The delay was due to them having to get a new screen. They would replace the screen at no charge. After approximately 14 business days, they called to say that they could not fix the machine. The problem was the connection between the power source and the motherboard. To replace the motherboard would cost more than the laptop. So the laptop has a new screen but is unusable.
Description of Work: Replace electric connection on laptop.

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


    Contact information

    500 MADISON AVE, Covington, KY 41011


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    THE COMPUTER GUYS is currently rated 3 overall out of 5.
    No, THE COMPUTER GUYS does not offer free project estimates.
    No, THE COMPUTER GUYS does not offer eco-friendly accreditations.
    No, THE COMPUTER GUYS does not offer a senior discount.
    No, THE COMPUTER GUYS does not offer emergency services.
    No, THE COMPUTER GUYS does not offer warranties.

    Contact information

    500 MADISON AVE, Covington, KY 41011