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R&S HEATING AND COOLING

Reviews
3.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
13%
1
38%
Showing 1-8 of 8 reviews
Lisa A.
Jul 2020
5.0
Yes, I recommend this pro
Our central air unit went out; R & S Heating and Cooling (John-Service Technician) came out, and within 15 minutes, identified the problem as the compressor. I spoke with Rachel at R & S Heating & Cooling; she was very kind and helpful. She stated, "As soon as we receive the compressor, we will notify you and be there to install." Rachel called at 11:00 a.m. on Friday, stating the compressor had arrived. Raymond & Nathen came out the next day on a Saturday to install the parts, checked all flow temperatures in the house, thoroughly cleaned the unit, and were exceptionally kind, courteous, friendly, and knowledgable; we live approximately 50 miles from their office in Corbin, KY. R & S Heating and Cooling have gone above and beyond all expectations of service. I had never met or had any associations with R & S Heating & Cooling associates before this event. I highly recommend their services to anyone with any heating and/or cooling issues. THEY ARE SIMPLY THE BEST; YOU CAN TRUST AND COUNT ON THIS TEAM.

William K.
Apr 2015
5.0
$650
Awesome. Richard came out on a Sunday and never quit until the job was complete. I passed inspection by Delta Gas of Corbin. He does ALL my heating repairs.

Betty W.
Feb 2015
1.0
$3,650
unknown

William K.
Feb 2015
5.0
Yes, I recommend this pro
$79
Excellent. Have used this provider before. Very competent, fair, quick to respond, and ALWAYS puts the customer first.

Jennifer W.
Feb 2014
1.0
$96
I have three vents blowing COLD air when my heater runs.  After a whopping 20 minutes and a little duct tape later the employee claimed everything was fine.  I still have three vents blowing COLD air.  I called back a few hours after the employee left when I was sure the problem was not fixed and was told that they would be back to fix it.   No show.  I called again the next day and the latest they could get to me was two days later.  NO show again.  Now when I call it goes straight to voice mail and none of my messages have been returned.
Response from R&S HEATING AND COOLING
"Cus state that had cold air 3# reg when running (these 3 run had no pressure when I got there) was only putting out about 25 CFM per reg they should had at 100 CFM per reg the other side of the house had reg's putting out about 200 CFM in the other room was to much in there. Had to had her close some of them off to more pressure in her bed room and office. When I left 2-24- at 4:00 pm that made more pressure in the rooms that was not putting out any CFM to equal the old duct system, plus had some air leaking around platform at furnace that other tech tape up. She work fine. RS"

Randall Y.
Jan 2014
1.0
$3,500
The home warranty company selected this installer. The new unit was mismatched and installed reusing old parts from my bad unit. Outside unit froze over with thick frost and stopped running the first day. I called to have it serviced and Raymond told me that it was normal for a new unit to do that. We had no a/c for over a week due to Raymond's lack of proper installation. He refused to respond to my calls for repair. Poor service. Do not waste your time or money on Raymond's skills. I had to call another serviceman to come to the house. They immediately saw that the unit was installed wrong and that the defrost switch was not installed on the outside unit causing the frosting problem. The new serviceman had to rewire thermostat and program it correctly too. Finally, I have a working unit with no thanks to Raymond. Refuse to use this person. He has little to no skills in the HVAC field. He may be better suited to be listed as a handyman because he doesn't show knowledge for HVAC.

Steve M.
Sep 2013
5.0
Yes, I recommend this pro
$800
Great service great price they installed quickly and the unit functions Better-than-expected

Micheal G.
Aug 2013
2.0
$600
Not good still not working 
and he still has not came back

Licensing

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FAQ

R&S HEATING AND COOLING is currently rated 3.1 overall out of 5.

No, R&S HEATING AND COOLING does not offer free project estimates.

No, R&S HEATING AND COOLING does not offer eco-friendly accreditations.

No, R&S HEATING AND COOLING does not offer a senior discount.

No, R&S HEATING AND COOLING does not offer emergency services.

No, R&S HEATING AND COOLING does not offer warranties.