R&S HEATING AND COOLING

Our central air unit went out; R & S Heating and Cooling (John-Service Technician) came out, and within 15 minutes, identified the problem as the compressor. I spoke with Rachel at R & S Heating & Cooling; she was very kind and helpful. She stated, "As soon as we receive the compressor, we will notify you and be there to install." Rachel called at 11:00 a.m. on Friday, stating the compressor had arrived. Raymond & Nathen came out the next day on a Saturday to install the parts, checked all flow temperatures in the house, thoroughly cleaned the unit, and were exceptionally kind, courteous, friendly, and knowledgable; we live approximately 50 miles from their office in Corbin, KY. R & S Heating and Cooling have gone above and beyond all expectations of service. I had never met or had any associations with R & S Heating & Cooling associates before this event. I highly recommend their services to anyone with any heating and/or cooling issues. THEY ARE SIMPLY THE BEST; YOU CAN TRUST AND COUNT ON THIS TEAM.

Awesome. Richard came out on a Sunday and never quit until the job was complete. I passed inspection by Delta Gas of Corbin. He does ALL my heating repairs.

unknown

Excellent. Have used this provider before. Very competent, fair, quick to respond, and ALWAYS puts the customer first.

I have three vents blowing COLD air when my heater runs.  After a whopping 20 minutes and a little duct tape later the employee claimed everything was fine.  I still have three vents blowing COLD air.  I called back a few hours after the employee left when I was sure the problem was not fixed and was told that they would be back to fix it.   No show.  I called again the next day and the latest they could get to me was two days later.  NO show again.  Now when I call it goes straight to voice mail and none of my messages have been returned.

The home warranty company selected this installer. The new unit was mismatched and installed reusing old parts from my bad unit. Outside unit froze over with thick frost and stopped running the first day. I called to have it serviced and Raymond told me that it was normal for a new unit to do that. We had no a/c for over a week due to Raymond's lack of proper installation. He refused to respond to my calls for repair. Poor service. Do not waste your time or money on Raymond's skills. I had to call another serviceman to come to the house. They immediately saw that the unit was installed wrong and that the defrost switch was not installed on the outside unit causing the frosting problem. The new serviceman had to rewire thermostat and program it correctly too. Finally, I have a working unit with no thanks to Raymond. Refuse to use this person. He has little to no skills in the HVAC field. He may be better suited to be listed as a handyman because he doesn't show knowledge for HVAC.

Great service great price they installed quickly and the unit functions Better-than-expected

Not good still not working 
and he still has not came back