PICKARD'S CHRYSLER II

I ended up driving to another dealer in Somerset that not only was completely honest with me but actually came in on a price lower than what I told them I need to have.

See above comments. Salesman Mike Gilliam provided superior service, he followed through on everything, and went the extra steps with post sale follow up. I highly recommend Mike G. I wish I could have received more for the truck I traded in, but that is determined by market/value/NADA numbers, etc.

Called for a quote on a service job. But quoted to high.

On the down side the repairs where slow, expensive, and they never contacted me to let me know how the repairs were going. On the other hand they were able to tell me exactly what they where looking at and working on each time I called to follow up on the repairs. I felt they were very honest about what they found and what my options were. In the end the block was cracked so my best option was a whole new engine. They allowed me to leave my car there for over 6 months till I had the money to purchase a new engine. In the end it boils down to trust and it is very important to me that I do not feel like they are lying to me and trying to milk me for more money..