Founded 2009 • With Angi since September 2011
Service Provider Response
Thank you so much [Member Name Removed] for the great review! You have been such a pleasure to work with. We hope you are doing well and enjoying your new roof.Service Provider Response
Thanks [Member Name Removed], I have been slammed with new roofs this fall. I am getting to all the fixes asap and have turned some fix customers away running out of time this year to get all the work done. Sorry for not getting there any sooner looking to hire a fix crew in the spring. Thanks againService Provider Response
I received a call by a gentleman that wanted me to look at his sisters condo roof. I assume the sister is [Removed Member Name]? No work was preformed here. She wrote this review without any of the correct information or details. I never had any conversations with the [Removed Member Name] (that wrote this review) prior to Saturday at 7pm. Here is what really happened, I got a call from [Removed Member Name]'s brother on a rainy day during the week and went out the same day to check it out [Removed Member Name]'s Condo. I showed up with ladders on my truck just not a 32 ft ladder. I always have my 2 ladders and I could have gotten up on the roof that day if I needed to. I spoke to him on the phone while sitting outside her condo. I never ask how to fix anything on the roof, he offered his opinions of what needed to be done. During our discussion I decided I needed my crew I told him I would try to make it out sometime on Saturday with my guys after finishing a roof. We worked all day on Saturday and was trying to make it to [Removed Member Name]'s condo for the repair. I never spoke to [Removed Member Name] at all until calling this gentleman's phone on Saturday to let him know we weren't going to make it out that day. I called his phone and [Removed Member Name] answered and was not happy that we didn't make it out. I informed her we would shoot for another day to do this repair and she didn't know when they would be available again. I asked her to call back on Tuesday to reschedule I was driving. My son was having surgery on Monday and I wanted to be there. My company is set up to do new roofs. I do want to help customers that have issues with other contractors roofs and try to do them on the side when time allows. I was trying to help them out and squeeze them into a busy schedule. I never set any time on Saturday or if I could even make it for sure. I am sure this was a misunderstanding since [Removed Member Name] never spoke to me until my phone call on Saturday. I even called back on Wednesday after not receiving a call on Tuesday. I hope [Removed Member Name] realizes she wasn't involved in this communication enough to write this type of review. In this business you run across all types of people. I try to always put my customers first and treat every customer as they were family. Please read my reviews from customers that I have done work for.Angi Certified
The Gutter Magician System is the most effective complete replacement product on the market. The Gutter Magician System is guaranteed to be maintenance free, gutter protection system because of the larger full trough seamless gutter along with the larger 3"x4" down spouts and a fascia board mounted hood. Our system offers a life time clog free guarantee. The key to our system is the Nylon tripled fastened gutter (every 24") bracket which is guaranteed to not pull away or sag from the home. Every job is quality inspected by a field inspector. Additional email - reene@guttermagicianogc.com. Â
Angi Certified
In business since 2006, we offer gutter cleaning, gutter repair & installation, roofing, and gutter guards. 13 years later, we have over 10,000 regular customers and continue to develop services with our partners to provide comprehensive service for your home. We are fully insured with general liability and workman's comp. We run from 8-18 employees depending on the season. Â
Angi Certified
E-5 Exteriors is a Veteran owned and operated company. We specialize in seamless gutters, gutter guards, siding, soffit and aluminum fascia and gable wrap. Let us protect your home from the elements. Â