Urb's Garage and Collision Center

Auto Service, Auto Radiators, Auto Transmission,

About us

We are a full service automotive repair and body shop. We have been in business since 1972 in the same location. We are family owned and opperated. We have ASE and ICar certified technicians that are throrough and precise. We stand behind our work 100%. We are here to serve you the customer and no one else.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

We offer full engine repair and diagnostics on all makes and models. We work on diesel trucks and farm equipment. We offer welding services. We also have 24 hour towing for any size vehicle from a light car to a tractor trailer. Our Automotive collision center works with all insurance companies and also services all makes and models no matter the damage.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-8 of 8 reviews

John W.
06/2017
5.0
auto repair
  + -1 more
They did a good job. So far it's been good. They were very professional. I use them all of the time.
Description of Work: I took my son's car in for an engine replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann O.
05/2017
5.0
auto repair
  + -1 more
They have been really good and we have never had any problems with them. They will give you a ride home if you need it. We will continue to use them.
Description of Work: We have been going to them for about 3 years for car maintenance needs and repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki R.
09/2013
5.0
auto body repair, auto repair, towing, transmission repair, radiator service
  + 3 more
It his was one of the minor visits, but I have always trusted this vehicle to Urb's. they have been fair in their pricing and have explained things well without making unnecessary repairs. The few times I have had accidents, they have worked well with me to help get the best pricing through creative means, and yet will explain when it is not wise to deviate from manufacture parts and when I can save by buying something cheaper. They have always been very accommodating with providing a loaner car when needed, or have been gratuitous enough to drive me home. I could not ask for better customer service.
Description of Work: Oil change, air filter, repaired minor oil leak on my 1999 Yukon. They have helped me to keep this old vehicle on the road by taking good care of all minor issues as well as major issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

CHARLENE E.
05/2013
5.0
auto repair
  + -1 more
I was taken taken care of quickly and treated very well. Everyone was friendly and helpful. They answered every question and never tried to "up sell" (like oil change etc.) anything. This was a wonderful experience.
Description of Work: I needed my air conditioning charged and checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Thomas L.
05/2013
5.0
auto repair
  + -1 more
unknown
Description of Work: Urbs installed a re manufactured engine in my pickup. They are very honest and fair priced. I will use them again when needed and would recommend them to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

CHARLENE E.
04/2013
5.0
I was taken taken care of quickly and treated very well. Everyone was friendly and helpful. They answered every question and never tried to "up sell" (like oil change etc.) anything. This was a wonderful experience.
Description of Work: I needed my air conditioning charged and checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Urb's Garage and Collision Center
Thank you so much for the business. We greatly appreciate your feedback. With warm days ahead we hope you stay cool!

James D.
05/2012
5.0
auto repair
  + -1 more
.They provide good service and they have good availability.
Description of Work: .I go toURB's Complete Repair for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

James D.
03/2011
5.0
auto repair
  + -1 more
We never feel that they do something that doesn?t need to be done and we never feel that they do anything unnecessarily. We have taken some cars to them thinking that there were some major problems. We used to expect the bill to be couple of thousand dollars, but it used to be $150. So, we keep going back. We feel that they are trustworthy. They are also fast. If we drop off the car on Sunday, then they call us on Tuesday morning to inform us that they are done. We would definitely use their services in the future too.
Description of Work: We have been taking our vehicles to URB’s Complete Repair for auto service for more than 5 years now. My husband took our vehicle to them within a month or two because the check engine light kept coming on.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5880 N JEFFERSON ST, Burlington, KY 41005

    www.urbsgarage.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Radiators,
    Auto Transmission,
    Auto Towing,
    Auto Body Work,
    Rentals - Trucks,
    Auto Glass,
    Buffing and Polishing,
    Welding,
    Auto Tires,
    Auto Painting,
    Auto Mufflers

    FAQ

    Urb's Garage and Collision Center is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Urb's Garage and Collision Center accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Urb's Garage and Collision Center does not offer free project estimates.
    Yes, Urb's Garage and Collision Center offers eco-friendly accreditations.
    No, Urb's Garage and Collision Center does not offer a senior discount.
    Yes, Urb's Garage and Collision Center offers emergency services.
    No, Urb's Garage and Collision Center does not offer warranties.
    Urb's Garage and Collision Center offers the following services: We offer full engine repair and diagnostics on all makes and models. We work on diesel trucks and farm equipment. We offer welding services. We also have 24 hour towing for any size vehicle from a light car to a tractor trailer. Our Automotive collision center works with all insurance companies and also services all makes and models no matter the damage.

    Contact information

    5880 N JEFFERSON ST, Burlington, KY 41005

    www.urbsgarage.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed