Air-Max Heating & Cooling, Inc

Air conditioner won't out sometime at night. Called and left message at 6 a.m. by 8:00 a.m. I heard from Keith. He replaced the furnance that day before lunch. Cleaned up so nicely you wouldn't have realized anyone was there working. Always professional and courteous.

All in all the work was done was nicely and quickly. The problem is not in the workmanship but the fact that I can't get a detailed invoice for the 2 jobs they have completed for me. Numerous emails have gone unanswered and the estimate I need for the insurance company has never been completed or turned into my insurance company. I'm not happy with their customer service at all.

Air conditioner fried after a power surge. Keith came out and checked my unit in a lightening storm at 9:00 p.m. on a Saturday when everyone else I called told me it would be Monday before they would come. Could have repaired my old unit but for a little extra chose to get a new unit with a 10 year guarantee. It was installed and working in just a few hours on Monday. Good job!

I called the office because my air conditioner was frozen up. They advised me to turn the unit off to help it thaw out. They dispatched a service tech out about 2 hours later. He was very helpful and explained that my dirty filter caused the issue. They cleaned and serviced my system. It works great and I am very happy. It's great to see honest companies do exist.