Raymond Hymer Plumbing Inc
About us
Family-owned and operated. Cost is determined by the job.
Business highlights
Services we offer
Residential and commercial water heater, appliance, automatic fireplaces, backflow inspection, garbage disposal installation, gas line, kitchen and bath remodeling, spa & steam shower systems, trench & septic digging., water filtration systems
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
7% | ||
0% | ||
13% | ||
7% |
Raymond said he would not work on mobile homes and recommended Larry Hymer. Larry came out to the home had his assistant do all the work while he just stood there staring into space. There was some peas on the sink and he said that it was because of the peas that the kitchen sink was not draining. I understand that but he kept complaining and I did not want to stand there to listen to him complain. This was NOT a free estimate. They charged me a $65 service call fee plus $140 for using a just a drain snake. After a few hours the water was still not going down. I called him and told him what was happening. The assistant came out there and did the same thing, he used the drain shake and after a few hours the water was still not going down. By this time I was upset, I had to call off work again for them to fix a job they should have fixed on their first visit. Larry had the gall to charge me another $65 service charge fee plus $140 for the so called job they did. There was nothing done to fix the problem. I had to call another plumber to come and look at it. This experience was a total waste of time and of my hard earned money.
"[Removed member information] This is Dennis Hymer the owner of Raymond Hymer Plumbing, I am sorry for the problems you had with your plumber; however, this review was for another plumbing company. Raymond Hymer Plumbing did not do any work for you, we only gave a referral for another plumbing company. We would appreciate it if you would delete or remove this review from our name and place it under the company that did the work. Again we are sorry for your bad experience. Sincerely Dennis Hymer"
I had to get back to work so I let them do what they needed to do (turns out they had to take the toilet up) and they found the problem.They were nice enough to put the bathroom rack, which has to be screwed on behind the toilet. And you couldn't even tell they were there. They left everything very clean.
I was really nervous because I knew the bill was going to be a hummer! LOL! But i was pleasantly surprised, they charged me a very fair price for the work done.
Red Roof and I will keep them for any future work needed!!!
They neither showed up for the scheduled appointment nor did they call. I called them late in the afternoon to inquire regarding this. They apologized and stated that it would be the next day and they would call when they were enroute.
The next day they came to do the repairs. I expressed concern regarding the odor and gnats in my kitchen. They stated they would put lime under the house to assist with drying the soil and this would take care of both problems.
They looked at the repairs to be completed and chose to do the two minor repairs first. I agreed to this. They repaired the toilet leak first and then proceeded to begin repair on the faucet. They stated they needed parts and left the home to procure them. They were gone for approximately 2 hours. When they returned, I questioned why they were gone so long. They stated they had tried Plumber's Supply (about 3 miles from my house) and then Ace Hardware. There was no reason for them being gone so long as both places are close by. They reassembled my faucet and and then notified me that the entire system in the tub would have to be replaced. The faucet continued to leak. They stated they would be back the next morning to complete the drain line problem in my kitchen.
The next day I received a call from my husband stating that the drain line was repaired and the bill was well over the estimated quoted cost for repairs. He stated it was $450.00 (approximately). We questioned the price since the tub faucet wasn't repaired and they were gone two hours to get parts. They asked for payment at that time. We refused to pay the bill until we spoke with Mr. Hymer.
I called Mr. Hymer and explained my concerns regarding the bill. He agreed to take a half hour off the bill--$37.50. I continued to express my disappointment at the price since the cost was not what was estimated, they'd taken two hours to and quot;get partsand quot; and the repairs were not completed. I considered taking this to small claims court, but had not made a decision. I did not pay the bill.
Mr. Hymer called and stated he was going to sue for the amount. I agreed, against my better judgement, to pay the bill. Mr. Hymer agreed to come by the house to pick up the check.
I am totally dissatisfied with this company and wouldn't hire them or recommend them to anyone I know to complete any repair.
Licensing
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