Adella Pet Salon

They did awesome! This was my pets first experience at a salon and when I picked him up he was so happy and feeling very handsome. They did a great job on his nails and he smelled wonderful, he was strutting! I will definitely take him back for a return visit. Happy customer.

Very good service, my cat always looks and smells great. Sometimes difficult to schedule appts. And Adella is unwilling to take new cat clients.

An experience I don't wish to repeat.
I dropped her off on my way to work and received a phone call later from Brandon (the owner/groomer) that she was severely matted and had to be shaved, when I disagreed with him and told him not to do that he became rude and told me to come get my dog. He was very adamant about her being matted and began accusing me of not and quot;combingand quot; her and even demanded for me to reply that I had/had not. We argued over his tone and lack of professionalism and I expressed that I wasn't able to come get her and voiced my concerns and he apologized for and quot;getting off on the wrong footand quot; and told me he'd work with her. I honestly didn't want him touching her at this point, but was afraid to say anything in fear of her being mistreated. I received a texted picture later that afternoon of a very nicely groomed dog (James had actually groomed her).
I was very happy (relieved) with her overall appearance (safety) but spending the day in turmoil worrying about her is not something I'll do again.
If James was anywhere else I'd be happy to take her to him. I apologized for the situation with Brandon (just trying to be the bigger person) and expected him to come out and at least try and reconcile with me but he did not, I felt bad for arguing with him, but she's my baby and I knew she didn't need to be fully shaved. Very unprofessional.

unknown

Adella Pet Salon was recommended by my veterinarian. When I walk into Adella I get the feeling that I am in a salon for people rather than animals. I have taken my dog there four times and will continue to take her there in the future. She always looks wonderful and happy when I pick her up. I am very pleased with their professionalism. They are reasonably priced. They also seem to have a genuine interest in what they are doing and a respect for both me and my dog.

Could have been worse but I expected better.

It always goes very well!