Roof Master Inc

Roof Masters had worked on the original roof several times replacing damaged shingles and eventually we hired them to replace entire roof. Work was done in a timely fashion and appeared to be well done. In 2010 we had Roof Masters come back due to a leak in living room ceiling. When the roof was replaced, the owner of Roof Masters had guaranteed the work and promised to repair any problems. However, he said the leak around the chimney was due to poor flashing and not his roofing. So we paid him again in 2010 to fix the flashing. In 2011 the roof began to leak around a bathroom vent pipe and again in the same spot in the living room. Roof Masters failed to return any of our calls. Later when I finally did get the owner to answer the phone, he hung up on me when I told him who I was. Once Chris got ahold of Mr. Himes (the owner) by using a different phone and he said he would come over that weekend,but never showed up. As of this date, Aug 25, 2011, he has never called or told us why he refuses to come back and check/fix these leaks or stand by his promises. He was ALWAYS paid on time and in full.
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Update--We just paid $600 to repair around the chimney AGAIN and had further leakage in 2 other places which will cost an additional $800!  The insurance company suggested this latest roofer and  after he checked these last leaks said the roofing was done VERY poorly.  He told us we would probably have more issues as time goes on --- this roof is not even 2 years old!