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BROWN HEATING & COOLING

3.5(
2
)

About us

We have 7 employees. Payment is due upon completion of job unless otherwise noted in proposal form. We specialize in geothermal installations, but can answer any question you may have on your heating and air conditioning needs and recommend what is best for your needs. We have been in business since 1942 and are a family owned business. We are in the third generation of heating & air conditioning technicians.

Business highlights

Emergency services offered
83 years of experience

Services we offer

We offer services in any form of heating: electric, boiler and solar The same goes for air conditioning: separate unit, gas, geothermal, heat pumps, split systems and packaged units

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.52 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
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4
50%
3
50%
2
0%
1
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Showing 1-2 of 2 reviews
Jenny B.
May 2009
4.0
$75
Mr. Brown showed up and cleaned the heater and walked through every step with me. He then talked about heater and AC yearly maintenance. After he left, we still had a leak, so I called Mr Bown back and told him I would not be home the next day between 1-2 and he showed up between 1-2 and left a note. I called him again and he never returned my calls. The check I wrote was not cashed for over 4 months and when I called Mr. Brown I was told he lost our check. We wrote him another one.
Response from BROWN HEATING & COOLING
"I am sorry that you were not satisfied with our service. I appreciate your review and we will make the necessary corrections so that these situations will not happen again. We appreciate your patience with this matter and we hope that although you were unhappy that maybe next time if you decided to call us we can satisfy your needs better. Thank you for your review because alot of times, we never hear these and we can not improve our customer service. Thanks again Kirk Brown"
JUDY G.
Jun 2006
3.0
Yes, I recommend this pro
$225
THEY USED A REGULAR HOUSEHOLD VACUUM CLEANER TO CLEAN, SO THEY DIDN'T GET THE SIDES OF THE DUCT WORK. THE GUY DID SHOW UP ON TIME. HE WAS A NICE GUY AND WAS VERY FRIENDLY. ALL THE WORK WAS DONE IN A TIMELY MANNER, BUT IT WASN'T DONE AS PROFESSIONAL AS I WOULD HAVE LIKED. I COULD HAVE DONE WHAT THEY DID.
Response from BROWN HEATING & COOLING
"I am sorry that you were not satisfied with our service, however, we are not set up to do duct cleaning. Again I am sorry for any confusion and I appreciate your review. Thanks again. Kirk Brown"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

BROWN HEATING & COOLING is currently rated 3.5 overall out of 5.

BROWN HEATING & COOLING accepts the following forms of payment: CreditCard

Yes, BROWN HEATING & COOLING offers free project estimates.

No, BROWN HEATING & COOLING does not offer eco-friendly accreditations.

No, BROWN HEATING & COOLING does not offer a senior discount.

Yes, BROWN HEATING & COOLING offers emergency services.

No, BROWN HEATING & COOLING does not offer warranties.