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Reviews
2.513 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 8% | ||
| 15% | ||
| 23% | ||
| 31% | ||
| 23% |
Filter reviews by service
Showing 1-13 of 13 reviews
Eugene S.
Dec 2017
Internet Service, Landline Phone Service
Kept saying it was my equipment and not theres. and eventually I found out later that it was up the road quite a ways.
Tony W.
Jan 2017
Internet Service, Landline Phone Service
No improvement, offer nothing to help improve signal, no offer of a,different router, just said thier signal is not that strong in our location, we are not receiving the BPS, that we have been paying for almost 9 years!
Dorothy J.
May 2016
Internet Service
This area is really slow no matter who you get for your provider.
Sue B.
Jun 2015
Internet Service
.
Jonathan G.
May 2015
Internet Service, Landline Phone Service + 1 more
.
Anita A.
May 2015
Internet Service, Landline Phone Service
.
Eric W.
May 2015
Internet Service
unknown
Sonja G.
Apr 2015
Landline Phone Service
It took me 14 phone calls, and they kept telling me it was fixed, but it wasn't. Their inefficiency stands out. They came out a couple of times in that 3 month period. They called me one time to tell me it is fixed, and I kept saying what. I like the fact that it is different from the cable. Your cable goes down and there is a back up system.
Keith R.
Nov 2014
Internet Service
They seem to try hard to figure out what's wrong with the internet here but it seems to be pure luck that it started working again. Still one of the slowest ISPs in the country according to speedtest.net.
Cassie H.
Sep 2014
Internet Service
unknown
Christopher C.
Sep 2014
Internet Service
I installed the router myself, and the services still continues to drop every day between 5 to 10 minutes and as long a 1 to 3 hours before service returns.
Keith R.
Aug 2014
Internet Service
Great
Molly H.
Aug 2014
Internet Service, Landline Phone Service
Windstream has lousy internet service. I am constantly calling them because I pay for 12 Mbps download and NEVER get that much. Typically, I get around 8 Mbps download. They will not prorate the bill and it's always MY lines inside MY house that are the problem, not their crappy lines or overselling of the service. I keep telling them the lines inside my house are new, but it doesn't seem to matter. I have complained to the FCC and the Better Business Bureau about their service, which seems to get me priority service, but it doesn't matter because it never works the way it is supposed to. At one point, I was calling them every day. I wish I had another option, but we have two options here. Limestone cable which is ridiculously expense to minimal speed and satellite. If satellite Internet is anything like satellite TV, then I'll keep complaining to Windstream. Right now, my download speed is 9.39 Mbps with upload being .64 Mbps and I live within seeing/waling distance of the substation or whatever they call it.
Monica R.
Jun 2014
Landline Phone Service
The speed is terrible.I have a laptop and connect wirelessly but I have to stay in certain areas of my house to be able to get online.
Christie C.
Jun 2013
Internet Service, Landline Phone Service
The internet service of Windstream is pretty quick.
Licensing
State Contractor License Requirements
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FAQ
WINDSTREAM is currently rated 2.5 overall out of 5.
No, WINDSTREAM does not offer free project estimates.
No, WINDSTREAM does not offer eco-friendly accreditations.
No, WINDSTREAM does not offer a senior discount.
No, WINDSTREAM does not offer emergency services.
No, WINDSTREAM does not offer warranties.