VALVOLINE INSTANT OIL CHANGE

They're like everybody else in price.

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I called the manager the next day. He wanted to hold the individual responsible and fire him. But the owner had hired him. The manager was appalled seemingly at the subpar work. Mistakes at auto shops can cause vehicle accidents and cause bodily harm. I don't know if the guy was fired or not.

Went excellent. They provide great service, friendly and don't try to pressure you to buy things you don't need.

According to the sticker Valvoline put in the window at our last visit, my bride's Trail Blazer was a couple of thousand miles past due for an oil change. When we pulled onto the lot, there was a service bay empty, so the attendant directed us right on in. He verified that we wanted an oil change, not just a top-off, then the crew went to work. We have had enough oil changes at Valvoline that we know the check sheet as well as the crew does.
Part of the checksheet includes the windshield wipers. There had been snow and slush on the streets just a few days earlier. The wiper on the tail gate had left streaks, so we had a new wiper installed.
The whole process took about 15 minutes.

After a dry spell in the mountains, we finally got some rain. Since I was driving at the time, it seemed a good idea to turn on the windshield wipers. To my surprise, pieces of the rubber wiper blades began to peel away. So, I need new wiper blades. Look, there is an auto parts store just ahead. Not so fast, there. The sticker in the corner of the windshield reminds me I am about 2,000 miles overdue for an oil change. Can I do both things in one trip? Yes, the Valvoline shop I have used many times is just down the road.

I pull into the drive at Valvoline and see that both bays are full. That's OK. I keep a book in the car for just such occasions. Before I can open my book, one of the bays clears and a techinician is waving me in. The manager, himself, takes charge of my Jeep. The oil change goes precisely according to Valvoline procedure. Manager Ryan Besco and Zach, the pit man below, constantly keep one another informed of their progress. They double check the type of oil filter to be installed. The pit man calls out the underside checks as he makes them. Ryan installs the new wiper blades I had asked for. Zip!! I didn't hold a stopwatch, but the whole procedure couldn't have taken more than 10 or 12 minutes.

Because I have been here several times before, Ryan already knows that AAA gives me the best discount. The report Ryan prints out not only details the work the crew did for me today, but recommends services I should look for on future visits.

I will keep coming back here for my auto service.