Star Tech Concierge IT Services

Electronic Gadget Repair, Website Design & Development, Computer Sales,

About us

We are a full service IT company that provides everything needed for success in the digital age. We offer both on site and in store repairs. Have pick-up and delivery services. Provide free quotes on all solutions. We offer service agreements which include guaranteed response times, preventive maintenance, and a service credit account for a low monthly payment.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

We offer everything a business or individual needs for their computer, network, or office equipment needs. Includes repair of computers, laptops, netbooks, networks, printers, faxes, multi-function devices, and other electronic equipment. Provides retail sale of both new and refurbished compete systems as well as parts. Design and host web pages. Supply on-site data backup solutions and off-site data storage. Design and install computer networks to include the cabling.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Showing 1-1 of 1 reviews

Aaron M.
09/2012
1.0
electronic repair
  + -1 more
HORRIBLE..... VERY UNPROFESSIONAL!!!!!
Description of Work: I found this place on Angies List thinking I found a deal on reparing my HTC phone screen that had busted 5 days prior. My phone screen was ordered very fast, 4 days later. Had to meet Jeremy, the repair guy at walmart in Ashland at 5:00 pm. I was told my phone would be done later that evening. 3 HOURS LATER still wasnt contacted about the progress on my phone. After multiple phone calls and voicemails I was finally called back. ONLY to say that he had my phone completely apart and realized that he wasnt shipped any adhesive to put the new screen on with.. Although frustrated by the seemingly careless, unprofessional actions i agreed for him to keep my phone overnight because he said he had to run to radio shack the next morning to buy the right adhesive. I gave him 2 sets of numbers to contact me by the following afternoon when i was told my phone would be completed. Around noon, i tried calling and leaving voicemails, NOTHING. This happened for approx. 2 1/2 hrs before i heard from him. When i finally met him at MCDONALDS and recieved my phone i was told that he couldnt find the right adhesive and "had to make his own". My glass was raised above my phone about an 1/2 in.. He said it would go down over time.... I could barely put my phone case over my phone it was raised so much, and therse's visible room for debri and grime to get underneath now.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$70

    Contact information

    207 16th Street Ste 404, Ashland, KY 41101


    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electronic Gadget Repair,
    Website Design & Development,
    Computer Sales,
    Computer Training,
    Computer Repair,
    Office Equipment Repair

    FAQ

    Star Tech Concierge IT Services is currently rated 1 overall out of 5.
    Star Tech Concierge IT Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Star Tech Concierge IT Services offers free project estimates.
    Yes, Star Tech Concierge IT Services offers eco-friendly accreditations.
    No, Star Tech Concierge IT Services does not offer a senior discount.
    Yes, Star Tech Concierge IT Services offers emergency services.
    No, Star Tech Concierge IT Services does not offer warranties.
    Star Tech Concierge IT Services offers the following services: We offer everything a business or individual needs for their computer, network, or office equipment needs. Includes repair of computers, laptops, netbooks, networks, printers, faxes, multi-function devices, and other electronic equipment. Provides retail sale of both new and refurbished compete systems as well as parts. Design and host web pages. Supply on-site data backup solutions and off-site data storage. Design and install computer networks to include the cabling.

    Contact information

    207 16th Street Ste 404, Ashland, KY 41101