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NEWSOME'S AUTO PARTS ELECTRIC

Auto Service,
Reviews
1.01 Reviews
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David M.
Aug 2012
1.0
Auto Service
$1,029
On July 25, 2012, I took my car to Newsome's Garage for the transmission to be replaced. The owner, (John) Paul Newsome, promised it back to me in two days but didn't return it until July 31, 2012, six days later. Everything in my car was in working order when I released it to him except for the transmission. Mr. Newsome told me that he was going to replace the transmission but I later was told by one of his mechanics that he rebuilt it (which is more expensive); he did not replace it as he had promised. While driving the car home, I discovered that the air conditioning was no longer working (it worked fine before), the suspension is tore up (it makes a lot of noise when riding over rough roads), my car was filthy where they got dirt, mud and grease all over my inside doors, seats and carpet because they failed to use protective covers and mats. Paul Newsome told me that if there were any problems, there was a 30 day warranty, just to bring back. It has now been seven days and they still haven't repaired my air conditioning, despite four trips to the shop and daily, numerous phone calls. They continue to give me the run around, promising to call me back but nobody ever does. They continue to order the wrong part which they replaced with a faulty one in the first place and was not necessary and I didn't authorize. I've had five mechanics look at it now and every one of them agreed that it's a brand new valve and didn't need to be messed with. And my original Schrader valve caps were missing when I raised the hood. The mechanic at first claimed that I didn't need them anyway. I didn't authorize them to change them, nor to put on a new radiator which they also did without my authorization and tacked on to the original bill. But Paul Newsome is refusing to replace the Schrader valves and repair my air conditioning. And after calling all of this morning, August 7, 2012, he is not taking my calls because he sees my number on his Caller ID. The transmission also still shifts roughly at times and at certain speeds.This business is to be avoided at all costs.

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FAQ

NEWSOME'S AUTO PARTS ELECTRIC is currently rated 1.0 overall out of 5.

No, NEWSOME'S AUTO PARTS ELECTRIC does not offer free project estimates.

No, NEWSOME'S AUTO PARTS ELECTRIC does not offer eco-friendly accreditations.

No, NEWSOME'S AUTO PARTS ELECTRIC does not offer a senior discount.

No, NEWSOME'S AUTO PARTS ELECTRIC does not offer emergency services.

No, NEWSOME'S AUTO PARTS ELECTRIC does not offer warranties.