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ASHLAND FURNACE CO

Heating and Air Conditioning

About us

Ashland Furnace Co has provided the Tri-State area with heating and air conditioning services for over for over 50 yrs. We service all makes and models. Family owned and operated.

Services we offer

Ashland Furnace Co provides service and installation of HVAC equipment. We offer a variety of heating and cooling equipment including, Lennox, Goodman, Amana and Carrier.


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.933 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 33 reviews

Kerry W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great, very prompt, friendly, took care of problem quickly and price was very fair
Description of Work: Air conditioning quit workinh

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Quick and efficient.
Description of Work: Spring air conditioner maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Dora S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great fixed but went out a week later and they returned and fixed it for no charge. The problem was unrelated to the original problem.
Description of Work: A/C unit out due to capacitor malfunction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Roger C.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I will use them again. They put in a new air conditioner and a new heater. Originally they put in a big heater. I have 3 heaters. They have done about everything.
Description of Work: Ashland Furnace came out to replace filters and do a check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marianne C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were very pleasant and they did a great job!
Description of Work: I had new vents installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service tech checked system added freon, it was a pound low. Service was prompt even during a mid May heat wave in the 90s. Service tech was Very courteous and knowledgeable. Said our unit was older but it still had life and did not recommend replacing yet. Very pleased with the experience.
Description of Work: Outside heat pump was freezing up and not cooling as before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101.8

Ben D.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very polite and respectful technician, gave honest advice and seemed very knowledgable. These guys will be my go-to for any future problems for sure!
Description of Work: Downstairs heat pump wouldn't kick on. They came out the same day I called them and quickly found the problem was a short in the thermostat wire going to the outside unit. The technician reworded this and had me back up and running in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Saundra H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
The repairman was very professional, courteous. All around exceptional!
Description of Work: I had a leak in my inside unit. I called Ashland Furnace and they came that same day and repaired the minor problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kay W.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I thought my heat pump was not working properly. I called to have it looked at and they were there within an hour. They were courteous and professional but did not find any problem with it. My heat pump worked fine after so I assumed whatever it was must have been the result of the electric company working on lines.
Description of Work: Checked my heat pump.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Edward F.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Ashland Furnace has always done a great job for me. Their cost is not out of line and their technicians are knowledgeable and excellent to work with. I have never had any regrets in hiring them. They are punctual and do their best to keep you warm in the winter and cool in the summer.
Description of Work: Ashland Furnace has been my provider for maintenance, service and replacement of my air conditioning system a few years ago. I have only used them when needing service in my home for the past 15 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keely H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They have reasonable rates and always come out quickly.
Description of Work: I routinely use Ashland Furnace for furnace and AC checks and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Tehy arrived and said it would take a day. s the day progressed it was clear that they would need extra time and that was OK with me. But.........they called in other crews and I had a bunch of folks here finishing up my job and they got it done when promised. That was certainly service above and beyond the call of duty and earns them my highest rating for service and customer satisfaction.
Description of Work: Installed new add on heat pump to my Lennox furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Thomas J.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Made initial visit, a return trip to install switch, and a follow-up later...all for around $100. Good service and good value!
Description of Work: Replaced a limit switch and did general trouble shooting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

C B.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were honest and upfront with all parts of the job.
Description of Work: Three years ago they installed a furnace/heat pump for us. This year we had blower problems but they came out and performed maintenance work and warrenty work with out a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Perry S.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Called when Cadco refused to honor warrantee and allowed us to be cold for a week . They were there in less than 2 hours with the parts needed repaired the furnace in less than 30 minutes.
Description of Work: Repair circut board on furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John B.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
Upon contacting Ashland Furnace for a quote on a new installation of a HVAC system I found they did not service as far as Sandy Hook Ky - the were unable to offer any suggestions for alternate service providers. They were quite plesant and attemtped to be helpful.
Description of Work: Upon contacting Ashland Furnace for a quote on a new installation of a HVAC system I found they did not service as far as Sandy Hook Ky - the were unable to offer any suggestions for alternate service providers. They were quite plesant and attemtped to be helpful.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0


janie S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
It was great. He solved my problem. He came in a pinch. My air conditioner started working quickly. Their price was very competitive. They are good to work with.
Description of Work: I used Ashland Furnace Co for heating and air conditioner. They charged $75 for the call. They charge on an hourly rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sheila R.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are reliable, and they will show up when they say they will. Their prices are reasonable. I would use this company again.
Description of Work: Ashland Furnace Co. repaired my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael M.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They called back some months latter to see how everything was and then even sent me a card this past fall to let me know that they are still there if I need anything and that they even clean furnaces.
Description of Work: I used Ashland Furnace Co for heating and a/c services. They put in a whole new Lenox unit and my house had the unit under crawl space and I'm older now so I told them that I wanted the unit moved up to the garage. They also put in an extra ten feet of duct work I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Sue R.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very easy to work with. The overall experience was excellent. We compared around and they had the best price on the system we were looking for. It is one of the best units out there. They did an excellent job of putting it in and adapting everything. Everything happened within a week and I thought that was fairly good. They were very prompt in returning to install a condensation pipe.
Description of Work: We got our air-conditioning unit from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Shawn S.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for a long time. They are prompt.
Description of Work: They came out to repair something for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
I live out of town and needed to have the furnace replaced in a rental house where my daughter lives. The office was very good about understanding the problem of me being out of town and were very accomadating with scheduling and initial visit with my daughter. They inspected the house and said they would call me with an estimate. I expected to receive the call that evening but had to wait until the following Monday to hear from them. The estimate was reasonable so I contracted the work over the phone. Appointment was set up . On the morning of the appointment, I was on my way to the house (which was 3 hrs. from where I live), and received a phone call from the installer that he would be late, due to someone calling in sick. I was pleased that he called. I arrived at the house and found that they had been there, performed some work and then left to pick up some more parts. Now this is the part that I was not very happy about. The man who performed the initial inspection should have told the installers exactly what would be needed. They were gone over 2 hrs. However after they returned, they were both very pleasant, polite and informative about the equipment they were installing. They worked very hard to get the furnace in quickly. I was overall very pleased with their work. They cleaned up everything, offered to vacuum the carpet and took away the old furnace. I would definately use this company again.
Description of Work: Had to have furnace and some broken ductwork replaced in a double wide mobile home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Nancy S.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
He added the freon and checked everythin over and was done.
Description of Work: Air conditioner needed freon

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Edward F.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt when called and even though the motor for the unit had to be ordered it was sent over night and was installed in two days from the time they received the call. It was a very warm time of year and the company made sure that we were not without air any longer that possible. A++++ to Ashland Furnace.
Description of Work: Since buying my home over 10 years ago Ashland Furnace has serviced my home heating and A/C. The last time was putting a new motor in my external A/C unit. I couldn't be more pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Bill B.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
No problems on install and no service calls since. A perfect installation in just one day. They really know what they are doing.
Description of Work: Had a new Lennox furnace installed and it was done perfectly. The job was started by 3 men and by the end of the day there were 5 men working here. They removed my old furnace and outside A/C unit and installed a new furnace (heat pump with gas back-up), a new outside unit and they finished the same day they started.....as promised. The job has been trouble free and no follow up visits have been required. My hat's off to them for a pleasantly perfect job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000
    • 1(current)
    • 2

Contact information

2700 WINCHESTER AVE, Ashland, KY 41101

ashlandfurnaceco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

ASHLAND FURNACE CO is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

ASHLAND FURNACE CO accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, ASHLAND FURNACE CO does not offer free project estimates.
No, ASHLAND FURNACE CO does not offer eco-friendly accreditations.
No, ASHLAND FURNACE CO does not offer a senior discount.
No, ASHLAND FURNACE CO does not offer emergency services.
No, ASHLAND FURNACE CO does not offer warranties.
ASHLAND FURNACE CO offers the following services: Ashland Furnace Co provides service and installation of HVAC equipment. We offer a variety of heating and cooling equipment including, Lennox, Goodman, Amana and Carrier.

Contact information

2700 WINCHESTER AVE, Ashland, KY 41101

ashlandfurnaceco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM