Kremer Plumbing Services LLC

Where do I begin. He was sent to us through our home warranty company. Mr kremer was supposed to change a hearing element, instructed us to drain the water because according to him it needed to be empty. However he changed a circuit board instead which water did not need to drained. He called when he supposedly fix our problem yet did not fill the tub, plug it in or see if it worked. The weather became extremely cold and broke all the pipes causing $4600 worth or damage. We were told by the home warranty company they would not cover because mr kremer started to them we told him not to fill in the tub, which was not true. Found out from 2other plumbers mr kremer caused the issues by failing to vacuum the water out , fill the tub to see if it worked, or even plug it in to keep the little water it had to circulate. If any of these were done our two year old hot tub would be working