Thompson's Tree Service

Gave estimate. Arrived promptly to do the work. Clearly knew what they were doing and communicated clearly with us. Efficient and thorough.

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I had been looking for several months to find an honest and dependable tree service to take down a 45-50' tree in my front yard. Either I would quickly catch them lying to me about the work or their qualifications or else the price was too steep at this time. I spoke with John from Curtis Thompson Tree Service and I was hesitant to trust him because of my previous encounters. I asked for proof of his insurance and he provided it in writing before starting the job. He and his crew were pleasant, punctual, efficient, and did exactly what they said they would do. They cleaned up afterward leaving my yard cleaner then when they arrived. Can?t say enough good about this company. They restored my faith in being able to find good professionals in Wichita.

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Thompson Tree Service did a good job trimming my trees. Because of a major wind storm that occurred about a month earlier, most of the tree-trimming services in town were tied up and didn't respond to my request for a quote but Thompson did. Though they weren't supposed to get to my property for a month, because of complications at another job site, they came a week later much to my surprise. I have about a dozen mature trees on my property, some over 40 feet tall. Some had deadwood in them, some were overgrown/hanging too low, and some were overhanging/brushing against the house and garage. They needed pruning. They had a large crew of perhaps 6 men and they worked for around 6 hours. Did everything I asked them to do. The work looked good. They removed all the tree branches they cut down and they cleaned up. My property looks better and I'm satisfied with the work they did. The crew was courteous. I'd hire them again.

I did call them and they returned my call the only one out of three places that responded and called back. They told me they would be out to give me an estimate and see how much work was to be done because we had some storms in the area that took alot of trees down everywhere. He has never shown up or even called. I feel he should at least call customers and give them a quick update so we don't feel forgotten and he did state they were very busy but at least call with an update. It's just frustrating.

I called and left a voice message explaining the seriousness of the problem. The tree penetrated both shingles and decking. I received a call back from Scotty shortly thereafter. Keep in Mind there are thousands of properties needing the services of tree service companies at this time as a result of 90 mph straight winds storm. I spoke with him on Friday and he had his crew there on Saturday afternoon. This was a particularly precarious job as the top half of the tree was literally lying on our house. I could immediately see his knowledge at work by the way he coordinated his crew and the preparation engaged prior to the actual cutting began. This huge tree was directly above the sliding glass patio doors and one bad move would have plummeted the tree directly into the living room causing further damage. We used Thompson's Tree Service 8 months ago to trim out 3 pin oaks and one maple tree. We were thoroughly satisfied with the service and elated with the most recent service. Following is what you can expect should you hire their services. 1. Excellent customer service. They are excellent at returning phone calls and scheduling a time to come out to give you a competitive estimate. 2. They were prompt and showed up on time both times I've used them. 3. Watching them work, I can tell they are very safety conscious. 4. For the most part I saw the same set of guys at this last job as I did the first time I used them. So it seems he likes to retain the talent and knowledge of his crew 5. Their clean up after the work is impeccable. Often times with most services there's debris lying everywhere in your yard. Then there is the old saying in the service industry 'leave your customers by exceeding their expectations': he did just that for me. I had already cut up a significant amount of limbs from a damaged sycamore tree and piled it by the front curb. I had intended to negotiate with Scotty to haul this away as well but forgot. I quickly ran to the front yard to catch Scotty before he left only to find that they had already loaded up all the debris that I had stacked up and I hadn't even asked him to do that. Yes, I will certainly use their services again as there is another sycamore in the back that I will have them remove before the next big storm.

On May 14th John came out and gave me an estimate which beat out other 2 bids I had gotten from other companies. Then on May 16th a team of 4 guys showed up and made quick work of cutting down 4 willow trees (6-8 year old trees) in my back yard and trimming up the largest willow which suffered severe damage from late season ice storm. They were all very polite and professional and picked up all the branches and blew away the sawdust. They were even kind enough to remove my glass windchimes and birdfeeders(which I had not even thought about) that were hanging nearby to ensure they would not be damaged while they worked. I looked over the nearby fence to make sure no debris fell in neighbors yard and there was nothing there. So they were obviously very thorough about picking up all branches. They also cut down a small tree in front yard. Every thing was loaded up on their trailer and hauled off. All the work was done in 1 hour or less. I made sure to offer them cold drinks and a $25.00 tip. These guys work really hard and its is so hot outside. Worth every penny!! I will use them again in the future for tree work on my property.

We selected another service.

Justin came out and gave an estimate the day after I called. He explained the types of trees we had and the best way to trim them to ensure they will continue to grow well. His price quote was lower than other bids plus he also included removing the treehouse that was in the dead tree (other companies wouldn't do this). We did not have the stump ground out. The crew spent a day and a half on our property and things seemed to go smoothly. They didn't mind my neighbor and I watching them and asking questions.

There were about five men working......they worked quickly and had the work and clean up done in a little over an hour. They didn't have equipment that would fit through the gates to remove the stumps, but they did a nice, clean job of removing the trees.

As described. They arrived on time, performed all the trimming I requested and cleaned up their mess.

fine

These guys removed our tree for a little more than half of what two other tree services quoted me, and the quality of their work was absolutely fine. There was a lot to work around in our small backyard -- other trees, a deck, garden, AC unit, and the house, which is only 16 feet from where the tree was. They had 6 to 8 guys here and they worked VERY hard. It all took about 10 hours. They were skillful with the ropes they used to lower the large branch pieces to the ground without damaging the house or anything. I like to keep a close eye on workmen, and they didn't seem to mind me coming out and watching and asking questions and taking pictures. They carted away all the wood and brush, leaving only sawdust and a few sticks on the lawn. They do not do stump removal, which was fine because we had decided against having the stump ground out anyway, mostly because of the cost. My only complaint -- and this is minor --is that some of the workmen were pretty scruffy-looking, with long hair and long, scraggly beards, but they were all very polite and nice when I talked with them. They asked for water to drink, which I was happy to provide, as it was very hot that day.